WARRIOR WEP8541PCT, Operator'S Manual

WARRANTy PAGE

14

WARRANTy PAGE

Returns

We offer a no quibble 30 day money back guarantee for all 

goods shipped correctly that are not required.  The buyer will be 

responsible for the return postage and packing charges and any 

original shipping charges are non refundable.  Goods should be 

returned in a condition suitable for resale and where possible 

should be returned in their original packaging.

Goods which are manufactured specifically for an order and 

shipped correctly are not returnable.

If the wrong item is received it is the responsibility of the buyer 

to notify us in writing within 7 days of receipt.  Arrangements 

will then be made for the incorrect item to be collected and a 

replacement item to be dispatched

Warranty

Warranty Qualifications

We at Warrior understand the importance of warranty for 

service & repair, we offer a standard 3 Year (Tools Only) & 1 

year (Battery Only) warranty without the need for registering 

your purchase.

Please view the limitations below and read the full T&C’s about 

the warranty offered on a particular product.

All we require is the either a copy of the original proof of 

purchase or an invoice supplied from retailer at the time of 

purchase to enable the claim to be raised. Please keep your 

proof of purchase safe for the duration of your terms, in the 

unfortunate event you need our technical support we will ask 

for this to be provided on each claim, NO proof of purchase any 

warranty claim will be delayed or rejected.

Transportation charges on any product or part(s) submitted 

for repair or replacement under this warranty are the sole 

responsibility of the purchaser. This warranty only applies to the 

original purchaser and is not transferable.

Do Not Return the Unit to the Place of Purchase

Contact Technical Support and we will troubleshoot any issue 

via phone or e-mail. If the problem or issue is not resolved by 

this method, we will, at its option, authorise an evaluation, 

repair or replacement of the defective product, part(s) or 

component at our own Service Centre workshop. If and when 

an product has to be replaced in most cases it will be on a 

like for like basis not old for new. We will provide you with a 

case number for warranty service and this can be monitored 

through your login account. Please keep it for future reference. 

Repairs or replacements without prior authorization, or at an 

unauthorized repair facility, will not be covered by this warranty. 

We do have warranty exclusions for customers outside the 

United Kingdom please see our full T&C’s.

Warranty Exclusions

THIS WARRANTY DOES NOT COVER THE FOLLOWING:

NORMAL WEAR

Your product needs periodic parts and service to perform well. 

This warranty does not cover repair when normal use has 

exhausted the life of a part or the equipment as a whole.

INSTALLATION, USE AND MAINTENANCE

This warranty will be voided and (or) not apply to parts or labour 

if your product is deemed to have been misused, neglected, 

involved in an accident, abused, overloaded beyond the limits, 

modified, installed improperly or connected incorrectly to any 

electrical component or system for battery charging. Normal 

period maintenance is not covered by this warranty.

Other Exclusions

This warranty excludes:

–

cosmetic defects such as paint, decals, stickers or 

accessory tools

–

service parts including blades, string, chains, bars or bags

–

any electrical component other than main control unit like 

fuses, connectors, dials, knobs or levers.

–

failures due to acts of God and other force majeure events 

beyond the manufacturer’s control

–

problems caused by parts that are not original

–

alteration or modification(s) made by any party other than 

the manufacturer

–

any third party electrical equipment

–

All batteries supplied Over 1 Year Old.

Limits of Implied Warranty and Consequential Damage

BPE Holdings (Warrior Eco Power Equipment) disclaims any 

obligation to cover any loss of time, use of this product, freight, 

or any incidental or consequential claim costs by anyone using 

this product.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, 

EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF 

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

A unit provided as an exchange will be subject to the warranty 

of the original unit. The length of the warranty governing the 

exchanged unit will remain calculated by reference to the 

purchase date of the original unit. This warranty gives you 

certain legal rights which may change from country to country. 

Your country may also have other rights you may be entitled to 

that are not listed within this warranty.