Wasp WPL618 Series, User Manual

Page 1: ...WPL618 Series THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER USER S MANUAL ...

Page 2: ...rom the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part of Wasp Barcode Technologies No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other...

Page 3: ...them for later use 2 Follow all warnings and instructions on the product 3 Disconnect the power plug from the AC outlet before cleaning or if fault happened Do not use liquid or aerosol cleaners Using a damp cloth is suitable for cleaning 4 The mains socket shall be installed near the equipment and easily accessible 5 The unit must be protected against moisture 6 Ensure the stability when installi...

Page 4: ...erates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off ...

Page 5: ... iv CAUTION Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the equipment ...

Page 6: ...ent name Type designation Type WPL618 Ｕnit Restricted substances and its chemical symbols Lead Pb Mercury Hg Cadmium Cd Hexavalent chromium Cr 6 Polybrominate d biphenyls PBB Polybrominate d diphenyl ethers PBDE ...

Page 7: ...f the restricted substance exceeds the reference percentage value of presence condition 2 Note 2 indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence 3 Note 3 The indicates that the restricted substance corresponds to the exemption ...

Page 8: ...3 Operator Control 12 2 3 1 LED Indication and Keys 12 2 3 2 Main page Icons 13 2 3 3 Touch Screen 14 3 Setup 15 3 1 Setting up the printer 15 3 2 Loading the Ribbon 16 3 3 Loading the Media 19 3 3 1 Loading the Media 19 3 3 2 Loading the Fan fold External Media 22 3 3 3 Loading Media in Peel off Mode Option 23 3 3 4 Loading Media in Rewind Mode Option 26 4 Moveable Print Head Pressure Adjustment ...

Page 9: ...3 Using Ethernet interface to setup Ethernet interface 37 7 LCD Menu Function 39 7 1 Enter the Menu 39 7 2 Menu Overview 40 7 3 Setting 41 7 3 1 WPL 41 7 3 2 ZPL2 43 7 4 Sensor 46 7 5 Interface 47 7 5 1 Serial Comm 47 7 5 2 Ethernet 48 7 5 3 Wi Fi 49 7 5 4 Bluetooth 49 7 6 Advanced 50 7 7 File Manager 52 7 8 Diagnostic 53 7 9 Favorites 55 8 Troubleshooting 56 9 Maintenance 59 Revise History 60 ...

Page 10: ... print and other ultra high resolution images The WPL618 Series printers are loaded with standard features including a color touch display with new GUI design and six menu buttons to provide a great user experience support for 600 meter ribbons 8 OD media rolls built in Ethernet two USB hosts for keyboard and scanner connections and USB 2 0 and serial interfaces Parallel and GPIO ports are availab...

Page 11: ...t side support USB HID only Sensors Gap transmissive sensor Position adjustable 15mm 98mm Black mark reflective sensor Position adjustable 15mm 92mm Ribbon end sensor transmissive Ribbon encoder sensor Head open sensor Media capacity sensor Internal font 8 alpha numeric bitmap fonts One Monotype Imaging CG Triumvirate Bold Condensed scalablefont Supported code page Codepage 437 English US Codepage...

Page 12: ...3 EAN 13 EAN 8 Codabar code RSS Barcode GS1 POSTNET UPC A UPC E EAN Databar and UPC 2 5 digits MSI PLESSEY China Post ITF14 EAN14 Code 11 TELPEN PLANET Code 49 Deutsche Post Identcode Deutsche Post Leitcode LOGMARS Font bar code rotation 0 90 180 270 degree Command set WPL EZTM Others Standard for real time clock Standard for buzzer Standard industry emulations right out of the box including Eltro...

Page 13: ...us keyboard display unit KU 007 Plus programmable smart keyboard 1 3 Printer Specifications Printer Specifications Physical dimensions 298 mm W x 393 mm H x 510 mm D Weight 18 kg 39 68 lbs Power Auto sensing power supply 20 print ratio Input AC 100 240V 4 2A 50 60Hz Output DC 5V 5A DC 24V 7A DC 36V 1 4A Total 243W Note The max full web black bar is limited to 5 mm only otherwise printer may stop p...

Page 14: ...hes per second 2 3 4 5 18 ips selectable 2 3 4 5 14 ips selectable 1 5 2 3 6 ips selectable Up to 18 IPS Up to 14 IPS Up to 6 IPS Max 4 ips for peeler mode Max print width 4 09 104 mm Max print length 1000 25400 mm 450 11430 mm 100 2540 mm Printout bias Vertical 0 3 1 mm max Horizontal 1 mm max 1 5 Ribbon Specifications Ribbon Specifications Ribbon outside diameter Max 90 OD Ribbon length 600 mete...

Page 15: ...Continuous die cut black mark external fan fold notch Media wound type Outside wound Media width 20 mm 114 mm 0 78 4 49 Media thickness 0 076 mm 0 305 mm 2 99 12 01 mil Label length 3 mm Label length peeler mode 25 mm 152 mm 1 6 Label length cutter mode 200dpi 25 4 2 286 mm 1 90 300dpi 600dpi 25 4 1016 mm 1 40 Black mark Min 8 mm W x Min 2 mm H Gap height Min 2 mm ...

Page 16: ...de printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One power cord One USB interfa...

Page 17: ... 8 2 2 Printer Overview 2 2 1 Front View 1 LED indicators 2 LCD display 3 Paper exit chute 4 Front panel buttons 5 Printer cover 6 USB host x 2 ...

Page 18: ...ment knob 4 Label guide bar release lever 5 Ribbon supply spindle 6 Ribbon tension adjustment knobs 7 Media capacity sensor 8 Label supply spindle 9 Rear label guide 10 External label entrance chute 11 Print head pressure adjustment knobs 12 Platen roller 13 Print head 14 Media sensor 15 Front label guide ...

Page 19: ... specification for the interfaces availability 2 2 3 Rear View 1 External label entrance chute 2 Power cord socket 3 Power switch 4 Slot in Wi Fi module Option 5 RS 232C interface 6 GPIO interface Option 7 Ethernet interface 8 USB interface 9 Micro SD card socket 10 Centronics interface ...

Page 20: ...8G Transcend V3 0 Class 10 UHS I 16G Transcend V3 0 Class 10 UHS I 32G Transcend V3 0 Class 10 16G Kingston V2 0 Class 4 16G Scandisk V3 0 Class 10 UHS I 16G Scandisk The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card to SD card slot adapter is required ...

Page 21: ...h screen Icons Keys 2 3 1 LED Indication and Keys Printer firmware version Time Date IP1 Ethernet IP2 Wi Fi LED Status Indication POWER Off Printer power off On Printer power on ON LINE On Printer is ready Blinking Printer is paused Printer is downloading data ...

Page 22: ...he soft keys will vary Navigational keys Used to select icons menu selection and navigation in the UI 2 3 2 Main page Icons Indicated icon Indication Wi Fi device is ready option Ethernet is connected Bluetooth device is ready option Media capacity Ribbon capacity TPH cleaning Security lock Icon button Function Enter the menu Calibrate the media sensor Enter the Favorites option please refer to se...

Page 23: ... 14 2 3 3 Touch Screen Tap an item to open use it Be selected Green Scroll up Scroll down Return Note Enter Up page Set For LCD Menu panel please refer to section 7 for more details ...

Page 24: ...s off 3 Connect the printer to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack ...

Page 25: ... 2 Loading the Ribbon 1 Open the printer right side cover 2 Install the ribbon and paper core onto ribbon supply spindle and ribbon rewind spindle 3 Push print head release lever to open print head mechanism ...

Page 26: ...ensor slot Please refer to Loading path for ribbon as following fig 5 Wind the ribbon rewind spindle counterclockwise roughly 3 5 circles until ribbon is smooth properly stretched and wrinkle free 6 Close the print head mechanism by pushing the print head release lever ...

Page 27: ... 18 Loading path for ribbon Ink coated outside wound Ink coated inside wound ...

Page 28: ...rinter right side cover 2 Place the roll of media on the label supply spindle Note For 1 2 5 width media please install label roll guard on the supply spindle to fix media 3 Push open the print head release lever and label guide bar release lever for loading media ...

Page 29: ...ler 5 Adjust the rear label guide green to fit the label width 6 Adjust the front label guide green to fit the label width 7 Move the media sensor by adjusting the media sensor position adjustment knob make sure the gap or black mark sensor is at the location where media gap black mark will pass through for sensing Black mark Blue GAP White ...

Page 30: ...se print head release lever and label guide bar release lever 9 Set media sensor type and calibrate the selected sensor Note Please calibrate the gap black mark sensor when changing media Loading path for media ...

Page 31: ...er right side cover 2 Insert the fan fold media through the bottom or rear external label entrance chute 3 Please refer to section 3 3 1 step 3 9 for loading media Note Please calibrate the gap black mark sensor when changing media Loading path for fan fold labels ...

Page 32: ...set the printer mode to peeler mode Note Please calibrate the gap black mark sensor before loading media in peel off mode to avoid paper jam 4 Open print head release lever and label guide bar release lever to pull approximately 650mm of label through the front of the printer 5 Remove several labels to leave liner 6 Install the paper core onto the liner rewind spindle Open the peel off roller rele...

Page 33: ...the peeler sensor and peel off roller Peel off sensor Peel off roller 8 Wrap the liner onto the paper core and wind the spindle until the liner stretched properly 9 Press the middle of the peel off roller to close the peel off roller release lever ...

Page 34: ... 25 10 Close print head release lever and label guide bar release lever 11 Press the FEED button to test ...

Page 35: ...he front display panel to do the calibration and set the printer mode to rewind mode 4 Install the paper core onto the rewind spindle 5 Open print head release lever and label guide bar release lever to pull approximately 650mm of label through the front of the printer 6 Feed the leading edge of media through the redirect front panel as picture shown ...

Page 36: ... the label onto the paper core Wind the spindle until the label stretched properly 8 Adjust the supply holder guide to fit the supply width Turn the screw to fix the supply holder guide Fixing screw 9 Close print head release lever and label guide bar release lever ...

Page 37: ...rent pressure to print correctly Therefore it may require to adjust the pressure knob to get your best print quality For example if the label width is 4 adjust both print head pressure adjustment knobs to the same level If the label is less than 2 wide increase the left side print head pressure by rotating the adjustment knob clockwise and decrease the right side pressure by rotating the adjustmen...

Page 38: ...er left to upper right direction ˊ 2 Wrinklehappensfromlabellower right to upper left direction ˋ Feed direction Wrinkle Example If the wrinkle on the label starts from the lower left side to upper right side please do following adjustment 1 Decrease the right side print head pressure adjustment knob setting 1 level per each adjustment then print the label again to check if wrinkle is gone 2 If th...

Page 39: ...nism different ribbon widths require different tension to print correctly Therefore it may require adjusting the ribbon tension knob to get your best print quality The biggest tension is 1 Adjust the tension by turning the knobs to suitable 1 2 or3 on both ribbon supply rewind spindles suggest the tension to be the same on both spindles Factory default tension is 1 ...

Page 40: ...nobs to the 1 on ribbon supply rewind spindles Factory default tension is 1 Ribbon Rewind Spindle Tension 1 Ribbon Supply Spindle Tension 1 For 3 width ribbon If the ribbon width is 3 adjust both ribbon tension adjustment knobs to the 2 on ribbon supply rewind spindles Ribbon Rewind Spindle Tension 2 Ribbon Supply Spindle Tension 2 ...

Page 41: ... 32 For 2 width ribbon If the ribbon width is 2 adjust both ribbon tension adjustment knobs to the 3 on ribbon supply rewind spindles Ribbon Rewind Spindle Tension 3 Ribbon Supply Spindle Tension 3 ...

Page 42: ...mmands to a printer With the aid of this powerful tool you can review printer status and setting in an instant which makes it much easier to troubleshoot problems and other issues 6 1 Start the Diagnostic Tool 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic util...

Page 43: ... in the Printer Setup group media sensor field Ethernet Setup Setup the IP address subnet mask gateway for the on board Ethernet RTC Setup Synchronize printer Real Time Clock with PC Factory Default Initialize the printer and restore the settings to factory default Reset Printer Reboot printer Print Test Page Print a test page Configuration Page Print printer configuration Dump Text To activate th...

Page 44: ...nterface to setup Ethernet interface 1 Connect the printer and computer with USB cable 2 Turn on the printer power switch 3 Start the Diagnostic Utility by double clicking on the icon 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field 5 Click on the Ethernet Setup button from Pri...

Page 45: ...agnostic Utility by double clicks on the icon 4 Select COM as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet ...

Page 46: ...rd Ethernet 5 Click the Discover Device button to explore the printers that exist on the network 6 Select the printer in the left side of listed printers the correspondent IP address will be shown in the right side IP address Printer Name field 7 Click Change IP Address to configure the IP address obtained by DHCP orstatic The default IP address is obtained by DHCP To change the setting to static ...

Page 47: ...tup and go back to Diagnostic Tool mainscreen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except to use the Diagnostic Utility to setup the printer you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser This feature provides a ...

Page 48: ... on LCD main page to enter the menu By Keys Use navigational keys to select the Menu icon be marked in green and press the left soft key button means to enter the menu 7 LCD Menu Function 7 1 Enter the Menu By touch display ...

Page 49: ...s used to calibrate the selected media sensor We recommend calibrate the sensor before printing when changing the media This Interface option is used to set the printer interface settings This Advanced option is used to set the printer LCD settings initialization cutter type media low warning setting etc This File Manager option is used to check manager the printer available memory This Diagnostic...

Page 50: ... mode Offset Shift X Shift Y None Batch Mode Peeler Mode Cutter Mode Cutter Batch Rewinder Mode Reference X Reference Y Code Page Country Item Description Default Speed Use this item to setup print speed Available setting range is 2 18 for 203dpi 2 14 for 300dpi and 1 5 6 for 600dpi 203 dpi 6 300 dpi 4 600 dpi 3 Density Use this option to setup printing darkness The available setting range is from...

Page 51: ...el rewinder mode Offset This item is used to fine tune media stop location Available setting value range is from 999 dots to 999 dots 0 dot Shift X This item is used to fine tune print position Available setting value range is from 999 dots to 999 dots 0 dot Shift Y 0 dot Reference X This item is used to set the origin of printer coordinate system horizontally and vertically Available setting rang...

Page 52: ...Convert Tear Off Peeler Off Cutter Rewind Feed Calibration Length No Motion Feed Calibration Length No Motion Enabled Disabled None 150 300 150 600 200 600 300 600 Item Description Default Density Use this item to setup printing darkness The available setting range is from 0 to 30 You may need to adjust your density based on selected media 16 Print Speed Use this item to setup print speed Availabl...

Page 53: ... action of the media when you turn on the printer No Motion Head Close This option is used to set the action of the media when you close the print head No Motion Label Top This option is used to adjust print position vertically on the label The range is 120 to 120 dots 0 Left Position This option is used to adjust print position horizontally on the label The range is 9999 to 9999 dots 0 Reprint Mo...

Page 54: ... 45 you would like to scale Note If printing from enclosed software driver the software driver will send out the commands which will overwrite the settings set from the panel ...

Page 55: ... will feed 2 to 3 gap labels to calibrate the sensor sensitivity automatically N A Manual setup In case Automatic cannot apply to the media please use Manual function to set the paper length and gap bline size then scan the backing mark to calibrate the sensor sensitivity Note The Media Capacity item is used to calibrate the media capacity sensor N A Threshold Detect This option is used to set sen...

Page 56: ...rface Serial Baud Rate Parity Data Bits Stop Bit s 1200 bps 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps None Odd Even 7 8 1 2 Item Description Default Baud Rate This item is used to set the RS 232 baud rate 9600 Parity This item is used to set the RS 232 parity None Data Bits This item is used to set the RS 232 Data Bits 8 Stop Bit s This item is used to set the RS 232 Stop...

Page 57: ...et module Menu Interface Ethernet Status Config Item Description Default Status Use this menu to check the Ethernet IP address and MAC setting status N A Config DHCP This item is used to ON or OFF the DHCP Dynamic Host Configuration Protocol network protocol Static IP Use this menu to set the printer s IP address subnet mask and gateway DHCP ...

Page 58: ...et the printer s IP address subnet mask and gateway DHCP SSID Use this menu to set the Wi Fi SSID N A Security Use this menu to set the Wi Fi security Open Password Use this menu to set the Wi Fi password N A 7 5 4 Bluetooth This option is used to set the printer Bluetooth settings Menu Interface Bluetooth Status Local Name Ping Code Item Description Default Status Use this menu to check the Bluet...

Page 59: ...rinter settings to defaults N A Display Brightness This item is used to setup the brightness for display Range 0 100 50 Touchscreen Calibration This feature is used to calibrate the touchscreen for best result N A Date Time This item is used to setup the date and time on display N A Security This feature is used to set the password for locking the menu or favorites The default password is 8888 Dis...

Page 60: ...ean warning If enable this feature once print head has been reached the setting mileage then the warning icon will be shown on printer UI for reminding user to clean the print head The default setting is disable Reset Counter This item is used to reset the print head clean warning mileage after cleaned print head Interval This item is used to set the expected mileage for reminding user to clean th...

Page 61: ... File Manager This feature is used to check the printer available memory show the files list delete the files or run the files that saved in the printer DRAM Flash Card memory DRAM Menu File Manager FLASH CARD ...

Page 62: ...print head heater element Self test printout Model name F W version Firmware checksum Printer S N Configuration file System date System time Printed mileage meter Cutting counter Print speed inch sec Print darkness Print Config Label size inch Gap distance inch Gap black mark sensor intension Code page Country code ZPL setting information Print darkness Print speed inch sec Label size Control pref...

Page 63: ...d s temperature and bad dots Display This feature is used to check LCD s color state Sensor This feature is used to check sensors intensity and reading state DOWNLOA 0D 0A 44 4F 57 4E 4C 4F 4I D TEST2 44 20 22 54 45 53 54 32 2E DAT 5 CL 44 41 54 22 2C 35 2C 43 4C S DOWNLO 53 0D 0A 44 4F 57 4E 4C 4F AD F TES 41 44 20 46 2C 22 54 45 53 T4 DAT 5 54 34 2E 44 41 54 22 2C 35 CLS DOW 2C 43 4C 53 0D 0A 44...

Page 64: ...d Favorites list Touch and hold a favorite option item unit Join Favorites setting screen pops up Tap Yes to add this setting option item to Favorites list Touch and hold Delete option item Touch and hold the option item unit Delete Favorites setting screen pops up Tap Yes to delete this setting option item on Favorites list Touch and hold ...

Page 65: ...INT at the end of the file and there must have CRLF at the end of each command line No print on the label Label or ribbon is loaded not correctly Use wrong type paper or ribbon Follow the instructions in loading the media and ribbon Ribbon and media are not compatible Verify the ribbon inked side The print density setting is incorrect No Ribbon Running out of ribbon The ribbon is installed incorre...

Page 66: ...he printer is in Hex Dump mode The RS 232 setting is incorrect Turn off and on the printer to skip the dump mode Re set the Rs 232 setting Label feeding is not stable skew when printing The media guide does not touch the edge of the media If the label is moving to the right side please move the label guide to left If the label is moving to the left side please move the label guide to right Skip la...

Page 67: ...arameter Shift Y in the LCD menu is incorrect The vertical offset setting in the driver is incorrect Calibrate the sensor sensitivity again Set the correct label size and gap size Press MENU SELECT x3 DOWN x6 SELECT to fine tune the parameter of Shift Y If using the software BarTender please set the vertical offset in the driver ...

Page 68: ...ace Clean the print head when changing a new label roll Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with water Clean the platen roller when changing a new label roll Peel Bar Use the lint free cloth with 100 ethanol to wipe it As needed Sensor Compressed air or vacuum Monthly Exterior Wipe it with water dampened cloth As needed Interior Brush or vacuum As n...

Page 69: ...nergy star power saver mode Camille 2016 08 24 Modify button color from black to gray Camille 2016 11 10 Modify LCD feature name from MyMenu to Favorites Camille 2016 12 20 Modify chapter 1 2 2 add internal Bluetooth Camille 2017 8 25 Modify chapter 1 2 2 cutter spec Camille 2018 1 19 Add agency compliance section Kate ...

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Page 71: ...Wasp Barcode Technologies Corporate Headquarters 1400 10th St Plano TX 75074 TEL 214 547 4100 Website www waspbarcode com E mail support waspbarcode com ...