20
General Information
Product complaint
Any product bought in the Shop can be claimed. The claim
given by the manufacturer is 2 years from the purchase of
the equipment.
The advertised product should be sent to the address:
Watchmark CH Marino, 7 Paprotna Street, 51-117 Wrocław.
To register a complaint, please fill in the form at
https://ecom.freshdesk.com/support/tickets/new.
After registering the complaint, you will receive a
confirmation of its submission to the specified e-mail address
along with a pdf attachment containing a summary of the
complaint. The complaint must be accompanied by the
advertised product with proof of purchase and the
application number received in the e-mail.
Once the goods have been verified, the Complaints
Department will contact the customer and inform them that
the complaint has been processed.
The complaint will be considered within 30 days from the
day the Complaints Department receives the advertised
goods.
Summary of Contents for WL15
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