Water Boss PRO180, Owner'S Manual And Installation Manual

10 Year Limited Warranty 

To Whom Warranty Is Extended 

This warranty is issued to the original owner at the original 
location site and is not transferable to other sites or to 

subsequent owners of the system.  

TO PLACE THE EQUIPMENT UNDER WARRANTY, THE 
WARRANTY REGISTRATION CARD MUST BE COMPLETED 

AND RETURNED BY THE ORIGINAL OWNER TO 

WaterBoss

®

WITHIN 30 DAYS OF INSTALLATION. 

Coverage 

This limited warranty covers the 

WaterBoss

®

 system delivered 

to the original owner at the original location when the system is 

purchased for personal, family, or household use. It is intended 

to cover defects occurring in workmanship or materials or both.  

Warrantor’s Performance and Length of Limited Warranty  

WaterBoss

®

 warrants that upon receipt from the original owner 

of any mechanical or electronic part which is found to be 

defective in materials or workmanship, 

WaterBoss

®

 will repair 

or replace the defective item for 3 years from date of original 
installation. Media is not warranted. 

WaterBoss

®

 further warrants that upon receipt from the original 

owner of any 

WaterBoss

®

 media tank/valve body, brine cabinet, 

found to be defective in material or workmanship, 

WaterBoss

®

will repair or replace the defective item for 10 years from date of 

original installation.  

All defective parts must be returned, along with the equipment 
serial number and date of original installation, to 

WaterBoss

®

PREPAID, and replacement parts will be returned by 

WaterBoss

®

 to the original owner FREIGHT COLLECT. 

Further Exclusions and Limitations on Warranty  

THERE ARE NO WARRANTIES OTHER THAN THOSE 
DESCRIBED IN THIS WARRANTY INSTRUMENT. 

This warranty does not cover any service call or labor costs 
incurred with respect to the removal and replacement of any 

defective part or parts. 

WaterBoss

®

 will not be liable for, nor will 

it pay service call or labor charges incurred or expended with 

respect to this warranty. 

In the event the water supply being processed through this 
product contains sand, bacterial iron, algae, sulphur, tannins, 
organic matter, or other unusual substances, then, unless the 

system is represented as being capable of handling these 

substances in the system specifications, other special treatment 

of the water supply must be used to remove these substances 
before they enter this product. Otherwise, 

WaterBoss

®

 shall 

have no obligations under this warranty. 

This warranty does not cover damage to a part or parts of the 
system from causes such as fire, accidents, freezing, or 

unreasonable use, abuse, or neglect by the owner. 

This warranty does not cover damage to a part or parts of the 
system resulting from improper installation. All plumbing and 

electrical connections should be made in accordance with all 

local codes and the installation instructions provided with the 
system. The warranty does not cover damage resulting from use 

with inadequate or defective plumbing; inadequate or defective 

water supply or pressure; inadequate or defective house wiring; 

improper voltage, electrical service, or electrical connections; or 
violation of applicable building, plumbing, or electrical codes 

laws, ordinances, or regulations. 

THIS WARRANTY DOES NOT COVER INCIDENTAL, 
CONSEQUENTIAL, OR SECONDARY DAMAGES.  

ANY IMPLIED WARRANTIES ON THE PRODUCT 
DESCRIBED IN THIS WARRANTY WILL NOT BE EFFECTIVE 

AFTER THE EXPIRATION OF THIS WARRANTY.  

No dealer, agent, representative, or other person is authorized 
to extend or expand this limited warranty. 

Some states do not allow limitations on how long an implied 
warranty lasts or the exclusion or limitation of incidental or 

consequential damages, so the above limitations and exclusion 
may not apply to you. This warranty gives you specific legal 

rights and you may also have other rights which vary from state 

to state. 

Claims Procedures 

Any defects covered by this warranty should be promptly 
reported to: 

WaterBoss

® 

4343 South Hamilton Road 
Groveport, Ohio 43125 

When writing about the defects, please provide the original 
owner’s name, telephone number, and original address, serial 

number and model number of the product, and date of 

purchase. (This information should be listed in General 
Information at the front of this manual.) 

WaterBoss

®

 reserves 

the right to replace defective parts with exact duplicates or their 

equivalent.  

Call the HelpLine, 1-800-437-8993, for return information 
from 8 a.m. to 5 p.m. EST. The HelpLine fax number is 

(614) 836-9876. 

WaterBoss Softener Two-Button Owner’s Manual 

5/12/2011 

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