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OWNER’S MANUAL 

FOR ALL PLATINUM & REFINEOSOFT SYSTEMS 

 

THIS MANUAL IS TO BE LEFT WITH THE OWNER OF THE EQUIPMENT FOR REFERENCE AND PURPOSES AND 
TECHNICAL GUIDANCE.  IT IS STRONGLY RECOMMENDED THAT QUALIFIED DEALER SERVICE PERSONNEL 
BE CONTACTED IN THE  EVENT OF AN UNKNOWN INTERRUPTION OF SERVICE OR APPARENT PRODUCT 
MALFUNCTION.  AN ANNUAL PREVENTATIVE MAINTENANCE INSPECTION BY A WATER DEPOT 
PROFESSIONAL IS RECOMMENDED TO ENSURE TROUBLE-FREE AND CONTINUOUS OPERATION. 

 

www.waterdepot.com 

Summary of Contents for PLATINUM SERIES

Page 1: ...TECHNICAL GUIDANCE IT IS STRONGLY RECOMMENDED THAT QUALIFIED DEALER SERVICE PERSONNEL BE CONTACTED IN THE EVENT OF AN UNKNOWN INTERRUPTION OF SERVICE OR APPARENT PRODUCT MALFUNCTION AN ANNUAL PREVENT...

Page 2: ...ngs 4 Installer Display Settings 6 Softener System Setup 6 Softener Setting Options 8 Diagnostics 9 Troubleshooting 10 Installation 12 Bypass Valve 14 Specifications 15 Quick Reference Specifications...

Page 3: ...o ring seals After completing any valve maintenance involving the drive assembly or the drive cap assembly and pistons press and hold NEXT and REGEN buttons for 3 seconds or unplug power source jack f...

Page 4: ...days left before the system goes through a regeneration cycle Capacity remaining is the gallons that will be treated before the system goes through a regeneration cycle Pressing the button while in t...

Page 5: ...on 0 press and release REGEN The words REGEN TODAY will flash on the display to indicate that the system will regenerate at the preset delayed regeneration time If you pressed the REGEN button in err...

Page 6: ...capacity is set to AUTO or to a number sets the maximum number of days between regenerations If value set to oFF regeneration initiation is based solely on volume used If value is set as a number all...

Page 7: ...00 for the range of 200 000 to 500 000 Grains capacity is affected by the fill time The grains capacity for the selected fill time should be confirmed by testing The capacity and hardness levels enter...

Page 8: ...acity reaches 0 Any number On O oFF Reserve capacity not automatically estimated Regeneration occurs immediately when gallons capacity reaches 0 Time of regeneration will not be allowed to be set beca...

Page 9: ...Press the NEXT button at any time to go to Step 5D Press REGEN to return to previous step STEP 1D Press and simultaneously for three seconds If screen in step 2D does not appear in 5 seconds the lock...

Page 10: ...on 0 e Check control valve set up procedure regeneration time option 5 ERROR followed by code number Error code 1001 Unable to recognize start of regeneration Error Code 1002 Unexpected stall Error C...

Page 11: ...or drive cap assembly d Defective PC board d Replace PC board 8 Control valve does not regenerate automatically but does when REGEN button is depressed a By pass valve in bypass position a Put bypass...

Page 12: ...use an elbow fitting that does not contain a hole If the drain line is a 5 8 flexible polytube slide the nut onto the polytube then place the polytube insert into the end of the polytube and tighten...

Page 13: ...t onto the fitting first then the split ring second and the o ring last Hand tighten the nut If the fitting is leaking tightening the nut will not stop the leak Remove the nut remove the fitting and c...

Page 14: ...The plug valves enable the bypass valve to operate in four positions 1 Normal Operation Position The inlet and outlet handles point in the direction of flow indicated by the engraved arrows on the co...

Page 15: ...m 113 5 lpm 25 psig 172 kPa drop Minimum Maximum Operating Pressures 20 psi 138 kPa 125 psi 862 kPa Minimum Maximum Operating Temperatures 40 F 4 C 110 F 43 C AC Adapter Supply Voltage Supply Frequenc...

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