Water Factory Systems SQC, Helpful Information For Owner

Why is Water Leaking From the Hole in My Faucet?

Most installations utilize a faucet with a built-in air gap. The reject water from your RO system

flows through a small chamber in the faucet and then down the larger 3/8” tube to your drain. This
3/8” tube needs to be straight down and over to the drain pipe. There should not be any excess
tubing, upward bends, kinks, or sags in the tubing. Correct if necessary.

Sometimes blowing air into the hole with a straw will eliminate the problem; or remove the

elbow fitting on the drain clamp and clear the hole with a pipe cleaner. A slight blockage caused by
food matter in your drain pipe may be to blame.

Occasionally, over time, a gradual accumulation of organic material in the 3/8” tube is sufficient

to restrict the flow to the drain. Replacing the 3/8” tube is recommended in these cases. The existing
tube can be cut several inches below the faucet, a 3/8” union connector installed, and a new length
of 3/8” tubing installed. Remember the comments made above about the route this tube needs to
take when replacing.

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