Water Right ASP-TW, Installation Instructions & Owner'S Manual

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16 . E3, Err – 1003, 

Err – 103 = Control 

valve motor ran 

too long and was 

unable to find the 

next cycle position .

 A.  Drive bracket not snapped in properly and out 

enough that reduction gears and drive gear do not 

interface.

 A.  Snap drive bracket in properly then Press 

NEXT and REGEN buttons for 3 seconds to 

resynchronize software with piston position 

or disconnect power supply from PC board 

for 5 seconds and then reconnect.

17 .   E4, Err – 1004, 

Err – 104 = Control 

valve motor ran too 

long and timed out 

trying to reach home 

position .

 A.  Drive bracket not snapped in properly and out enough 

that reduction gears and drive gear do 

not interface.

 A.  Snap drive bracket in properly then Press 

NEXT and REGEN buttons for 3 seconds to 

resynchronize software with piston position 

or disconnect power supply from PC board 

for 5 seconds and then reconnect.

 B.  Piston not connected to drive cap.

 B. Connect or replace (if damaged) piston/drive cap.

18 .     Err – 1006, Err – 106, 

Err – 116 = MAV/ 

SEPS/ NHBP/ AUX 

MAV valve motor 

ran too long and 

unable to find 

the proper park 

position .

●

Motorized Alternating Valve = MAV

●

Separate Source = SEPS

●

No Hard Water Bypass = NHBP

●

Auxiliary MAV = AUX MAV

 A.  Control valve programmed for ALT A or B, 

nHbP, SEPS, or AUX MAV with out having 

a MAV or NHBP valve attached to operate 

that function.

 A.  Press NEXT and REGEN buttons for 3 seconds 

to resynchronize software with piston position 

or disconnect power supply from PC board for 

5 seconds and then reconnect. Then reprogram valve 

to proper setting.

 B.  MAV/NHBP motor wire not connected to 

PC board.

 B.  Connect MAV/NHBP motor to PC board two pin 

connection labeled DRIVE. Press NEXT and REGEN 

buttons for 3 seconds to resynchronize software 

with piston position or disconnect power supply 

from PC board for 5 seconds 

and then reconnect.

 C.  MAV/NHBP motor not fully engaged with reduction 

gears.

 C.  Properly insert motor into casing, do not force into 

casing Press NEXT and REGEN buttons for 

3 seconds to resynchronize software with piston 

position or disconnect power supply from PC board 

for 5 seconds and then reconnect.

 D.  Foreign matter built up on piston and stack 

assemblies creating friction and drag enough 

to time out motor.

 D.  Replace piston and stack assemblies. Press NEXT 

and REGEN buttons for 3 seconds to resynchronize 

software with piston position 

or disconnect power supply from PC board 

for 5 seconds and then reconnect.

19 .    Err – 1007, Err – 

107, Err – 117 = 

MAV/ SEPS/NHBP/

AUX MAV valve 

motor ran too short 

(stalled) while 

looking for proper 

park position .

●

Motorized Alternating Valve = MAV

●

Separate Source = SEPS

●

No Hard Water Bypass = NHBP

●

Auxiliary MAV = AUX MAV

 A.  Foreign material is lodged in 

MAV/NHBP valve.

 A.  Open up MAV/NHBP valve and check piston and 

seal/ stack assembly for foreign material. Press NEXT 

and REGEN buttons for 3 seconds 

to resynchronize software with piston position 

or disconnect power supply from PC board for 

5 seconds and then reconnect.

 B. Mechanical binding.

 B.  Check piston and seal/stack assembly, check 

reduction gears, drive gear interface, and check 

MAV/NHBP black drive pinion on 

motor for being jammed into motor body. 

Press NEXT and REGEN buttons for 3 seconds to 

resynchronize software with piston position or 

disconnect power supply from PC board for 5 

seconds and then reconnect.

 PROBLEM 

CAUSE 

CORRECTION

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