Water Right Impression Plus IMP-1044TW, Installation Instructions & Owner'S Manual

14

 7.   Control valve does not 

regenerate automatically 

but 

does

 when the 

correct button(s) is 

depressed and held. 

For timeclock valves the 

buttons are 

▲ 

& 

▼

. 

For all other valves the 

button is REGEN.

 A . Bypass valve in bypass position

 A .  Turn bypass handles to place bypass in 

service position

 B .  Meter is not connected to meter connection on 

PC board

 B .  Connect meter to three pin connection labeled 

METER on PC board

 C . Restricted/stalled meter turbine

 C .  Remove meter and check for rotation or 

foreign material

 D . Incorrect programming

 D . Check for programming error

 E .  Meter wire not installed securely into three 

pin connector

 E .  Verify meter cable wires are installed securely 

into three pin connector labeled METER

 F . Defective meter

 F . Replace meter

 G . Defective PC board

 G . Replace PC board

 8.   Hard or untreated 

water is being 

delivered

 A . Bypass valve is open or faulty

 A . Fully close bypass valve or replace

 B . Media is exhausted due to high water usage

 B .  Check program settings or diagnostics for 

abnormal water usage

 C . Meter not registering

 C .  Remove meter and check for rotation or 

foreign material

 D . Water quality fluctuation

 D .  Test water and adjust program 

values accordingly

 E .  No regenerant or low level of regenerant in 

regenerant tank

 E . Add proper regenerant to tank

 F . Control fails to draw in regenerant

 F . Refer to Troubleshooting Guide number 12

 G . Insufficient regenerant level in regenerant tank

 G .  Check refill setting in programming . Check 

refill flow control for restrictions or debris and 

clean or replace

 H . Damaged seal/stack assembly

 H . Replace seal/stack assembly

 I .  Control valve body type and piston type 

mix matched

 I .  Verify proper control valve body type and  

piston type match

 J . Fouled media bed

 J . Replace media bed

 9.   Control valve uses too 

much regenerant

 A . Improper refill setting

 A . Check refill setting

 B .  Improper program settings

 B .  Check program setting to make sure 

they are specific to the water quality and 

application needs

 C . Control valve regenerates frequently

 C .  Check for leaking fixtures that may be 

exhausting capacity or system is undersized

 10.   Residual regenerant 

being delivered to 

service

 A . Low water pressure

 A .  Check incoming water pressure – water 

pressure must remain at minimum of 25 psi

 B . Incorrect, damaged, or restricted injector

 B .   Replace injector with correct size for 

the application

 C .  Restricted drain line

 C .  Check drain line for restrictions or debris 

and clean

 11.   Excessive water in 

regenerant tank

 A .  Improper program settings

 A . Check refill setting

 B . Plugged injector

 B . Remove injector and clean or replace

 C . Drive cap assembly not tightened in properly

 C . Retighten the drive cap assembly

 D . Damaged seal/stack assembly

 D . Replace seal/stack

 E . Restricted or kinked drain line

 E .  Check drain line for restrictions or debris and 

or unkink drain line

 F . Plugged backwash flow controller

 F .  Remove backwash flow controller and clean 

or replace

 G . Missing refill flow controller

 G . Replace refill flow controller

 PROBLEM 

CAUSE 

CORRECTION 

 TROUBLESHOOTING GUIDE