WL350 Operating, Installation, and Service Manual Page 12 – Revision 8-30-2016
WATERLOGIC MANUFACTURED WATER TREATMENT SYSTEM LIMITED WARRANTY
UNITED STATES AND CANADA ONLY
Waterlogic water treatment systems are guaranteed to the original purchaser to be free of defects in
materials and workmanship for a period of three (3) years from the date of purchase, but in no event
longer than forty-eight (48) months from the date of manufacture. Waterlogic Commercial Products,
LLC (“Waterlogic”) based in the U.S.A. and its affiliated companies are not liable for any cost of
removal, installation, transportation, or any other charges which may arise in connection with a
warranty claim.
This warranty does not cover damage or wear to products caused by abnormal operating conditions,
accident, abuse, misuse, unauthorized or improper alteration or repair, damage caused by or
resulting from shipping or accident, damage caused by hot water, freezing, flood, fire, or acts of God.
The effects from chlorine corrosion, scaling and normal wear are specifically excluded from this
warranty. This warranty does not cover products used outside the countries where the unit was
purchased, and does not cover products that were not installed in accordance with Waterlogic printed
installation and operating instructions obtained in training or from www.waterlogic.us. Failure to
follow all instructions for operation and maintenance voids the warranty. This warranty is not
transferable.
To obtain warranty repairs or replacement, you must obtain a Return Authorization from Waterlogic.
To obtain a Return Authorization, you must submit a Return Authorization form with supporting
documentation to Waterlogic for evaluation. The form is available at www.waterlogic.us. Supporting
documentation must include, but is not limited to; proof of purchase, installation date, failure date,
and supporting installation and maintenance data. After you submit a Return Authorization form and
supporting documentation, Waterlogic will determine whether a reasonably apparent defect in
materials or workmanship covered by this limited warranty exists. If Waterlogic determines the
claimed defect is covered by this warranty, Waterlogic will, at its sole discretion, determine whether
to correct the defect or replace the unit, free of charge to you. If Waterlogic determines that the unit
should be returned for warranty service, Waterlogic will approve of return in writing and will issue a
Return Authorization which you must obtain prior to shipping the product. You are responsible for the
cost of freight in to Waterlogic.
Waterlogic and its affiliated companies hereby limit the duration of any and all implied warranties to
a maximum period of three (3) years from the date of purchase including, but not limited to, the
implied warranties of merchantability and fitness for a particular purpose. Some states do not allow
limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Consequential and incidental damages are not recoverable under this warranty. Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which may vary from
state to state.
New Warranty Policy issued by Waterlogic Commercial Products LLC, USA - January 10, 2014
Waterlogic Commercials Products LLC
Tel: (800) 288-1891
11710 Stonegate Circle
Website: waterlogic.us
Omaha, NE 68164
