December 11, 2015, WAT051512 Rev. B
Page 5
The foregoing warranty is exclusive and in lieu of all other express and implied
warranties, including but not limited to fitness for any other purpose(s). In no event
will Waters be liable for consequential, economic or incidental damages of any nature.
Waters reserves the right not to honor this warranty if the products are abused by the
customer. The Warranty will not be deemed to have failed of its essential purpose so
long as Waters is able and willing to repair or replace any non-conforming part or
product.
Warranty service
Warranty service will be performed at no charge and at Waters option in one of three
ways: (1) a service representative will be dispatched to the customer's facility; (2)
the product will be repaired at a Waters repair facility; or (3) replacement parts with
appropriate installation instructions will be sent to the customer.
Non-conforming products or parts will be repaired, replaced with new or like-new
parts, or refunded in the amount of the purchase price, when the product is returned.
Warranty service will be performed only if the customer notifies Waters within 30 days
of discovering any non-conformity.
Unless otherwise agreed at the time of sale, warranty service will not be provided by
dispatching a service representative when the equipment has been removed from the
initial installation location to a new location outside the home country of the selling
company.
Warranty service will not be performed upon:
•
Any product or part which has been repaired by others, improperly installed,
altered, or damaged in any way.
•
Product or parts identified prior to sales as not manufactured by Waters. In such
cases, the warranty of the original manufacturer will apply.
•
Products that malfunction because the customer has failed to perform
maintenance, calibration checks, or observe good operating procedures.
Repair or replacement will not be made:
•
For expendable items such as filament devices, panel lights, fuses, batteries,
and seals, if such items were operable at the time of initial use.
•
Because of decomposition due to chemical action.
•
For used equipment.
•
Because of poor facility, operating conditions or utilities.
