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JET 1 (SPEED) ICON:

 Tap the white JET 1 icon once to turn Therapy Pump 1 on. Jet 1 will run at 40% speed (default setting low), and the 

yellow jet low icon will appear on the display. If left running, the current speed will be displayed for 15 seconds. Tap the number on the 
screen to change the JET 1 speed, scroll to the desired speed and tap SAVE to save the setting, or EXIT to reverse without saving. 
Wait for several seconds for JET 1 to reach the desired speed. Any time the display shows speed, tap the number, scroll to the desired speed, 
and SAVE the new setting or EXIT to maintain the previous pump speed. When the display shows the water temperature tap the JET 1 icon, 
and the speed will appear on the display. 
When the spa is in HEAT MODE (heater is on), the speed cannot be set below 40%. When the spa is in FILTRATION MODE the speed can be 
set between 0-99%. The orange jet high icon appears on the display when the pump speed is equal to or exceeds 50%. The yellow jet low 
icon appears on the display when the pump speed is below 50%. To stop the pump, tap the JET 1 icon when the speed number is displayed. 
If the spa is in a filter cycle, JET 1 pump speed will change to a preset filter cycle speed.

JET 2 (2-SPEED PUMP 2) ICON:

 Tap the white JET 2 icon once to run JET 2 on low. Tap a second time for high, and a third time for off. The 

Icon will change color to yellow for low speed and to orange for high speed. If left running, low speed turns off after 60 minutes and high 
speed turns off after 15 minutes. Users can change these default times in “General Setting”/“Device Timeout” Setting Screen. 

JET 1 (THERAPY) ICON:

 Tap the white JET 1 THERAPY icon once to turn on JET 1 (VS) to one of 18 preprogrammed therapy cycles (therapy  

number). The duration of each cycle is 15 minutes and will automatically turn off at the end of the cycle. Each therapy cycle is unique and 
simulates a different type of massage therapy. To change the therapy number tap the yellow number under JET 1 THERAPY. Scroll to the 
desired therapy number (1-18) and tap SAVE, or EXIT to maintain previous therapy setting. The heater will turn off while the spa is in  
Therapy mode. 

LIGHT ICON:

 Tap the white LIGHT icon to turn the spa light on; the LIGHT icon will change color to yellow. Choose from: Red, Green, Blue, 

Magenta, White, Slow Color Wheel, Fast Color Wheel, and Strobe. Tapping one of these options will turn the light to the selected mode. The 
light will automatically turn off after 60 minutes. Users can change the default times in “General Setting”/“Device Timeout” setting Menu. 

SEAT CONTROL PANEL OPERATION (AUXILIARY PANEL):

 

For spas equipped with therapy variable speed pump. 

The pump is dedicated to one or two 

hot tub seats and a seat equipped with the seat control panel. The panel has 4 buttons and a display: “Up”, “Down”, “Speed”, & “Therapy”. • To adjust 
the pump speed press the “Speed” button; the display will show the current speed, then press the “Up” or “Down” button to set the desired speed. The 
Display will show the new speed. Speeds range from 0-99%. • To switch to Therapy mode press the “Therapy” button. The display will show a “Therapy 
Number” between 1 and 18. To change the “Therapy Number” press the “Up” or “Down” button to choose the desired “Therapy Number”. The pump 
will start immediately and provide the selected therapy cycle. The duration of each cycle is 15 minutes.    

SPA CIRCULATION AND FILTRATION:

 Your system is equipped with a variable speed pump. JET 1 provides continuous water circulation, filtration and 

sanitation. A dedicated, high performance variable speed pump running on low speed constantly draws water from the spa filter, runs it through the 
heater (heating only when necessary), and moves water back to the spa. The ozone output is on when JET 1 is running in filter mode. The ozone will 
turn off for one hour if a user taps any button on the top side panel (spa in use). See filter cycle setting (1-4) in TP500 setting screen. 
NOTE: Using variable speed technology significantly increases spa efficiency, and setting pump speed to the lowest level can save money. Please be 
careful when choosing pump speed in filtration cycles, if it is set too low it can interrupt water filtration (skimming). We do not recommend setting pump 
speed to less than 30% in filtration cycles.  

HEATER OPERATION:

 Your spa is equipped with an electrical heater. By setting your thermostat to the desired temperature, your heater will  

automatically turn on and off as needed. The temperature set point (Set Temperature) can be adjusted from 60°F to 104°F/15.5°C to 40°C. To change 
the water Set Temperature tap the temperature number and scroll to your desired temperature. Tap the SELECT button to save the setting, or EXIT to 
return to the Main screen. Changing the Set Temperature will make JET 1 turn on (if it was off) to get an accurate temperature reading and determine 
if the water needs to be heated. The startup temperature is set at 100°F/37.5°C. The last measured temperature is constantly displayed on the screen. 
The heater is off when JET 1 is running in “Therapy” mode. 

SPA FUNCTION ICONS 

THERAPY SPA WITH VARIABLE SPEED PUMPS

The TP500 operates and programs your spa. The basic function icons are described below. 

Summary of Contents for NEO TP500

Page 1: ...19 Waterway Plastics 2200 E Sturgis Road Oxnard CA 93030 Phone 805 981 0262 Fax 805 981 9403 waterway waterwayplastics com www waterwayplastics com Designed Engineered Manufactured in the USA NEO TP50...

Page 2: ...must be properly installed CAUTION High voltage levels exist inside the control box and can cause injury or possibly electrocution To prevent premature control failure do not hose down flood or allow...

Page 3: ...temperature number and scroll to the desired temperature Tap SELECT icon to choose temperature or EXIT to return to Main Screen Changing the set temperature will make the Heater Pump turn on to get a...

Page 4: ...CYCLE ON OZONE ON LIGHT ON JET 1 HIGH ON JET 2 HIGH ON JET 3 HIGH ON JET 4 HIGH ON JET 5 HIGH ON JET 6 HIGH ON JET 1 LOW ON JET 2 LOW ON JET 3 LOW ON JET 4 LOW ON LIGHT OFF JET 1 OFF JET 2 OFF JET 3...

Page 5: ...xpired Default timeout for LIGHT is 60 minutes BLOWER is 15 minutes JET at low speed is 60 minutes and JET at high speed is 15 minutes Users can change these times in DEVICE TIMEOUT setting menu MUSIC...

Page 6: ...ck Mode instead of Spa Set Temperature To unlock the panel enter 0000 at the pop up panel Lock screen unless a custom code has been entered then that will be used TIMERS SETTING set the following time...

Page 7: ...PP DEVICE REGISTRATION allows registration of the system so users can operate the spa with the Spa Mobile App ERROR CODES Shown on top of Main Menu screen Sensor 1 Open Check SENSOR 1 connection Senso...

Page 8: ...e default times in General Setting Device Timeout setting Menu SEAT CONTROL PANEL OPERATION AUXILIARY PANEL For spas equipped with therapy variable speed pump The pump is dedicated to one or two hot t...

Page 9: ...pped with an ozone purification system You will find that your spa water stays fresh and clear with significantly less chemical usage You will be able to go longer between complete spa draining The oz...

Page 10: ...nnected to your home Wifi and you have a good signal On the main screen swipe to the left and tap the Wi Fi Remote Control Icon 3 Type your email address and password any combination of letters and nu...

Page 11: ...nstall the App from the App Store or Google Play 2 Select Create Account 3 Enter your email address password confirm and submit 4 Select the configured device to connect i e MySpa 5 The App is connect...

Page 12: ...Spa Set Temperature to adjust the set temp 8 Swipe up or down to adjust the temperature EXIT to go back or SAVE to save the setting 9 If a multicolor light is installed select Light then choose a colo...

Page 13: ...play the settings for the NEO 13 Select General Info to display information about the NEO controller 14 Select General Settings to display the options listed 15 Select Degree F C to choose between Fah...

Page 14: ...that can be adjusted 18 Light Timeout can be as low as 5 minutes or as high as 240 minutes 19 Pump High Timeout can be as low as 5 minutes or as high as 60 minutes 20 Pump Low Timeout can be as low as...

Page 15: ...s high as 240 minutes 23 Adjust date and time by moving fields up or down Select Save to set 24 Heat Mode sets the number of Temp Check times between cycles 25 Select Timers Settings to display a list...

Page 16: ...customized By default Filter Cycle 1 8 00 am 2 hrs and Filter Cycle 2 8 00 pm 2 hrs 28 Select Quiet Timer to set the times that the NEO will not run pumps 29 Select Serenity Mode to temporarily stop...

Page 17: ...32 33 31 Select Cleaner Cycle to set the number of minutes for the cycle to run START will start the cycle 32 Select Update System to update the App if the Configuration has been changed on the NEO 33...

Page 18: ...Waterway Plastic Inc in writing is forbidden J8 J9 J10 JL41 JL40 JL38 JL39 JL11 JL46 JL32 JP6 JP7 JP9 JP3 JP1 JP15 JP4 JP5 J4 JP14 J1 JP13 JP2 JP12 WIRES COLOR CODE GRN WHT BLK RED BLU 240VAC HEATER 5...

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