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Page 24

START-UP AND REFILL PROCEDURES

Your Hot Spring

®

spa has been thoroughly tested during the manufacturing process to ensure reliability and long-term customer satisfaction. A

small amount of water may have remained in the plumbing after testing and, as a result, may have spotted the spa shell or the spa siding prior to
delivery. Before filling the spa, wipe the spa shell clean with a soft rag.

The following instructions must be read and followed exactly to ensure a successful start-up or refill.

CAUTIONS

• Do not fill the spa with hot water, as tripping of the high-limit thermostat may result.

• DO NOT CONNECT POWER TO AN EMPTY SPA. Power to the spa automatically activates critical components within the spa,

such as controls, heater, circulation pump, and other systems. If power is supplied to these components prior to the spa being
filled, the components will be damaged, and this may result in a non-warranty component failure.

• Do not use your spa after filling until all of the steps listed below are completed.

• Do not add chlorine if treating your spa with polyhexamethylene biguanide (Biguanide, PHMB, eg. BaquaSpa

) sanitizer.

1. Close all drains and fill the spa with water through the filter compartment. The water level of your Hot Spring spa should be maintained at a

level equal to the middle of the tile. The water level for the Sovereign

®

Limited Edition is 4 1/2” below the bar top, or just below the pillow.

RECOMMENDED:

Use the FreshStart

®

10,000

pre-filter to remove unwanted contaminants from the tap water.

IMPORTANT:

Watkins Manufacturing Corporation does not recommend that the spa be filled with “softened” water, as this may damage the

spa’s equipment.

2.

AFTER 

the spa has been filled with water and the equipment compartment door is secured, power must be applied to the spa. 

115 volt models:

Connect the GFCI to the waterproof receptacle and push the RESET button on the GFCI.

230 volt models:

Open the door of the electrical subpanel and reset the 20 amp GFCI breaker, verify that the system is primed (see step 3),

then reset the 30 amp breaker. Close and secure the subpanel door.

3. The jet pump, heating system, and all internal plumbing will achieve a partial prime as the spa is filled. To check the operation of the jet

system and to purge any remaining air from the heating system, push the JETS button (for the Landmark

®

and Grandee

®

, push both JETS 1

and JETS 2 buttons) to make the jet pump run on high speed for one minute. Once the jet system is fully operational (as indicated by strong,
non-surging jets), priming of the spa is complete. Weak or surging jets are an indication of a low water level condition or clogged filter
cartridges.

IMPORTANT:

Be sure the air control valves (see illustration in Comfort Control

®

system section) are open by turning each one clockwise and

checking to see that the SmartJet

®

lever is pointing to the 3 o’clock position (see illustration in SmartJet

®

system section).

4. Adjust Total Alkalinity (TA) to 125 ppm, Calcium Hardness (CH) to 150 ppm, then spa water pH to between 7.4 and 7.6. These procedures are

listed in the “Water Quality and Maintenance” section. 

IMPORTANT: 

Add spa water chemicals directly into the filter compartment with the jet pump on high speed for at least ten minutes.

OPERATION NOTE:

Adjusting the Total Alkalinity as the first step is important, as out-of-balance TA will affect your ability to adjust the pH

correctly and will prevent the sanitizer from operating effectively. 

5. Superchlorinate the spa water by adding 1-1/2 teaspoons of chlorine (sodium dichlor) per 250 gallons of spa water. Use the jet button marked

“CLEAN” to circulate the spa water for a ten-minute period.

6. During the super-chlorination period, rotate the SmartJet

®

lever(s) through each of their operating positions, letting the spa water circulate

(with jets on) for equal periods of time. For example, if your spa has four operating positions, leave the SmartJet

®

lever in each position for

approximately two to three minutes.

OPERATION NOTE:

The Landmark

®

, Grandee

®

, Vanguard

, Sovereign

®

Limited Edition , and Jetsetter

®

SmartJet

®

levers are designed to

operate in the 3 o’clock and 9 o’clock positions. The Sovereign

®

and Prodigy

®

SmartJet

®

levers are designed to operate in the 3 o’clock, 6

o’clock, 9 o’clock, and 12 o’clock positions.

7. Set the temperature control to the desired temperature (between 100°F and 104°F), then place the vinyl cover on the spa and allow the water

temperature to stabilize (approximately 24 hours). Make sure you secure the cover in place using the cover locks. Periodically check the spa
water temperature. When the water temperature climbs above 90°F, proceed to the next step.

8. Rotate the SmartJet

®

lever(s) to the primary position (3 o’clock) and turn on the CLEAN cyle for ten minutes to circulate the spa water. After the

clean cycle is complete, test the spa water for Free Available Chlorine (FAC) residual. If the residual is between 3 and 5 ppm on the test strips
(found in the test kit) go on to the next step. If the residual is less than 3 ppm, superchlorinate the spa water by adding 1-1/2 teaspoons of
chlorine (sodium dichlor) per 250 gallons of spa water. Use the jet button marked “CLEAN” to circulate the spa water for a ten-minute period.

9. Rotate the SmartJet

®

lever(s) to next position and let the spa water circulate (using the jet) for ten minutes. Test the spa water for Free

Available Chlorine (FAC) residual. If the residual is between 3 and 5 ppm on the test strips (found in the test kit) go on to the next step. If the
residual is less than 3 ppm, superchlorinate the spa water by adding 1-1/2 teaspoons of chlorine (sodium dichlor) per 250 gallons of spa
water. Then use the jet button marked “CLEAN” to circulate the spa water for a ten-minute period. Repeat this procedure until all SmartJet

®

lever operating positions have been tested.

Operating Instructions

Summary of Contents for Landmark

Page 1: ...Owner s Manual Owner s Manual...

Page 2: ...__ TELEPHONE ________________________________________________________________________________________________________________ SPA MODEL SERIAL NUMBER __________________________________________________...

Page 3: ...el J 33 CONTROL PANEL OPERATIONS Main Control Panels 34 Control Panels 34 Indicator Lights 34 Locking Features 34 Main Control Panel Buttons and Display 35 Water Care 36 Auxiliary Control Panel 36 115...

Page 4: ...the unit as needed to comply with local requirements WARNING To reduce the risk of electrical shock replace a damaged cord immediately Failure to do so may result in death or serious personal injury d...

Page 5: ...extension cord may cause a voltage drop which will cause overheating of the jet pump motor and motor damage Attempt to open the electrical control box There are no user serviceable parts inside RISKS...

Page 6: ...est the water with your hand before entering the spa to be sure it s comfortable SAFETY SIGN Each Hot Spring spa is shipped with a SAFETY SIGN in the owner s package The sign which is required as a co...

Page 7: ...s 620 lbs 281 kg 4 556 lbs 2 067 kg 105 lbs per square foot 115 volt 20 amp Dedicated GFCI protected circuit or 230 volt 50 amp Single phase GFCI protected circuit Prodigy Model H 33 84 m 90 square fe...

Page 8: ...A O A B E D M F F F G G OVERHEAD VIEW A SmartJet system lever B Moto Massage jet Comfort Control system lever C JetStream jet Comfort Control system lever D Precision jets Comfort Control system leve...

Page 9: ...oothing Seven jets K JetStream jet L Heater return and spa drain M Light lens N Filter compartment O Main control panel P Auxiliary control panel Grandee Model G 1 Wavemaster jet pump 2 No Fault 6000...

Page 10: ...artJet system lever B Moto Massage jet Comfort Control system lever C Precision jets Comfort Control system lever D Pillow E Hydromassage jet with directional nozzle F Hydromassage jet with rotary noz...

Page 11: ...HEAD VIEW A SmartJet system lever B Moto Massage jet Comfort Control system lever C Precision jets Comfort Control system lever D Pillow E Hydromassage jet with directional nozzle F Hydromassage jet w...

Page 12: ...T OVERHEAD VIEW A SmartJet system lever B Moto Massage jet Comfort Control system lever C Precision jets Comfort Control system lever D Pillow E Hydromassage jet with directional nozzle F Hydromassage...

Page 13: ...MENT COMPARTMENT OVERHEAD VIEW A SmartJet system lever B JetStream jet Comfort Control system lever C Precision jets Comfort Control system lever D Hydromassage jet with directional nozzle E Hydromass...

Page 14: ...VIEW A SmartJet system lever B JetStream jet Comfort Control system lever C Moto Massage jet Comfort Control system lever D Precision jets Comfort Control system lever E Pillow F Hydromassage jet wit...

Page 15: ...ntact your local electrical code compliance inspector for more information inspection for proper grounding may be required before pouring concrete to form the slab If you place the spa on the ground e...

Page 16: ...set it aside Carefully remove the shims and keep them together remembering the corner from which each set of shims came 5 With more than one person lifting lift the lowest side of the spa the one wit...

Page 17: ...E All dimensions are approximate measure your spa before making critical design or pathway decisions 15 leveling points place shims approx 18 in from edge then center middle shims U P S I D E D O W N...

Page 18: ...ctions Sovereign Model I ILE Leveling Points NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions 15 leveling points place shims approx 18 in from ed...

Page 19: ...Leveling Points NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions Spa Leveling Instructions 10 leveling points place shims approx 15 in from edge...

Page 20: ...Leveling Points NOTE All dimensions are approximate measure your spa before making critical design or pathway decisions Spa Leveling Instructions 10 leveling points place shims approx 15 in from edge...

Page 21: ...the IQ 2020 spa control box Loosen the screws on the front of the control box Remove the screws and the control box cover 3 Route the electrical service from the subpanel into the spa equipment compar...

Page 22: ...t is essential that you understand and apply these installation requirements Your Hot Spring spa has been carefully engineered to provide maximum safety against electric shock Remember connecting the...

Page 23: ...iers to place the program jumpers as shown in Figure 2 use Watkins P N 36021 NOTE The program jumpers JP 1 JP 2 and JP 3 must be set correctly for the spa to operate Figure 2 illustrates the correct j...

Page 24: ...e TEST button on each GFCI breaker and observe it click off 2 Wait 30 seconds then push the breaker switch to the OFF down position to ensure that it has completely disengaged then push the breaker sw...

Page 25: ...d the National Electric Code When the spa is installed the power cord will come out of the bottom of the equipment compartment door For your safety when the electrician is installing the 20 amp single...

Page 26: ...jet pump and offer two jet menus The Landmark Grandee Vanguard and Sovereign Limited Edition are equipped with a No Fault 6000 stainless steel high watt density heater The heating system consists of...

Page 27: ...e that the SmartJet lever is pointing to the 3 o clock position see illustration in SmartJet system section 4 Adjust Total Alkalinity TA to 125 ppm Calcium Hardness CH to 150 ppm then spa water pH to...

Page 28: ...adjusting the mixture of air and water Jets with an adjustable faceplate are controlled by turning the faceplate clockwise for a stronger flow counterclockwise for a softer flow Jets without an adjust...

Page 29: ...the JetStream jets can be altered except the ones found in the FootWell system using only the Comfort Control lever with the steel blue or dark grey lever JetStream jets located in the FootWell are n...

Page 30: ...2 Soothing Seven jets 1 directional hydromassage 1 JetStream jet on right wall 1 DreamJet massage pillow on right front Right Jet Pump Jet System 1 Right SmartJet lever in the 3 o clock position 3 Jet...

Page 31: ...ll System 2 Precision jets on left seat calf area Right Jet Pump Jet System 2 Right SmartJet lever in the 9 o clock position 1 Moto Massage jet on right rear 4 Precision jets above right Moto Massage...

Page 32: ...Cluster system on right wall 2 dual port rotary 1 directional hydromassage 2 Soothing Seven jets on left wall 2 Precision jets on left rear seat calf area 2 Precision jets on right rear seat calf are...

Page 33: ...o Massage jet 2 JetStream jets in FootWell System 1 directional hydromassage jets on left wall 3 Jet Cluster system on left wall 2 dual port rotary 1 directional hydromassage Jet System 1 SmartJet lev...

Page 34: ...ecision jets above Moto Massage jet 10 Precision jets on right rear 2 dual port rotary jets on right front 1 JetStream jet in FootWell System Jet System 2 SmartJet lever in the 6 o clock position 1 Mo...

Page 35: ...assage jet on left wall 2 Soothing Seven jets on front left Jet System 2 SmartJet lever in the 9 o clock position 1 JetStream jet on rear wall 3 Jet Cluster system on left rear 2 dual port rotary 1 di...

Page 36: ...t System 2 SmartJet lever in the 9 o clock position 1 Moto Massage jet on left rear 4 Precision jets above Moto Massage jet 2 Stacked hydromassage jets on back wall 1 directional hydromassage 1 dual p...

Page 37: ...increase or decrease the temperature setting of the spa the ready indicator will turn off until the spa temperature reaches the acceptable range for the new set temperature Additionally a blinking RE...

Page 38: ...he spa press the TEMP plus button The set temperature will be displayed unless the spa is locked in which case the word SPA is displayed with the lock symbol The set temperature display will automatic...

Page 39: ...timer is on When activated the symbol will be visible even in bright light when the main display backlight is off In low light conditions the Summer Mode symbol will only be visible when the display i...

Page 40: ...ion pump which can add heat to the water through normal operation heater and ozone if installed will immediately shut down for the next eight hours Additionally the summer mode display on the main con...

Page 41: ...gallon from the bleedline system 6 When empty inspect the spa shell and clean as required Follow the Care of the Exterior Finish instructions 7 Close the drain valve and reinstall the drain cap 8 Rei...

Page 42: ...ng period of time that is during a vacation or if the spa is winterized or when the spa water is being super chlorinated the spa pillows should be removed until the next spa use To remove and replace...

Page 43: ...move tree sap use cigarette lighter fluid not charcoal lighter fluid Use sparingly and rinse with a saddle soap solution immediately afterwards then wipe dry Important reminders DO remove snow buildup...

Page 44: ...andles DO NOT use any chemicals or cleaners except those recommended by Watkins Manufacturing Corporation or its Authorized Sales and Service Dealer DO NOT use hard sharp or metal objects such as a ca...

Page 45: ...y gravitational flow 5 Remove the threaded cap from the secondary drain The remaining water about 1 gallon will drain from the bleedline system 6 Remove the filter cartridges then clean and store the...

Page 46: ...ON THE THREE FUNDAMENTAL AREAS OF WATER MAINTENANCE Water Filtration Chemical Balance pH Control Water Sanitation Water sanitation is the responsibility of the spa owner achieved through the regular a...

Page 47: ...apped oxidizer gas which may exist as a result of the shock treatment not daily sanitation may eventually cause discoloration or vinyl degradation to the bottom of the cover This type of damage is con...

Page 48: ...below 7 are acidic Maintaining the proper pH level is extremely important for Optimizing the effectiveness of the sanitizer Maintaining water that is comfortable for the user Preventing equipment dete...

Page 49: ...dirt detergents algae and chemicals Sodium Dichlor chlorine is the only recommended sanitizer that will work in conjunction with all of the other products in this system FreshWater III high output oz...

Page 50: ...1 1 4 tablespoons Jetsetter Model J 1 tablespoon Add one half 1 2 teaspoon of chlorine per 250 gallons Landmark Model S 1 teaspoon Grandee Model G 1 teaspoon Vanguard Model V 3 4 teaspoon Sovereign Mo...

Page 51: ...circulation pump filter standpipe it is subjected to the continuous flow of water created by the pump s 24 hour circulation The flowing water through a chemical erosion process carries with it the sil...

Page 52: ...cover at least half way to allow the chlorine gas to vent off The high concentration of chlorine gas which may exist as a result of super chlorination not daily sanitation may eventually cause discol...

Page 53: ...eatly enhances the quality of the spa water when used to supplement the spa owner s regular water maintenance program Contrary to some information circulated throughout the pool and spa industry regar...

Page 54: ...STRY QUESTIONS Question Why can t I use a floater to sanitize my spa water Answer Watkins Manufacturing Corporation does not recommend the use of a floater for three reasons 1 The floater is unable to...

Page 55: ...Generally corrosion is caused by low pH or by water with levels of TA CH pH or sanitizer which are outside the recommended ranges DPD The preferred reagent used in test kits to measure the Free Availa...

Page 56: ...CUT OFF The Hot Spring spa No Fault 6000 heater is called the No Fault heater because it comes with an unconditional warranty This means that any failure during the stated warranty period that require...

Page 57: ...ive of Watkins Manufacturing Corporation Alteration shall include any component or plumbing change electrical conversion or the addition of any non approved sanitation or water purification device or...

Page 58: ...ets and light operate Ready indicator is dark Jets weak or surging Light inoperative Power failure GFCI tripped Heater high limit thermostat tripped Spa lock activated Heater thermal cut off tripped C...

Page 59: ...i d g e S o a k F i l t e r C a r t r i d g e S o a k F i l t e r C a r t r i d g e R e s t a i n E v e r w o o d R e s t a i n E v e r w o o d S p a C a b i n e t S p a C a b i n e t C l e a n a n d...

Page 60: ...EL JC 4 02 2002 Watkins Manufacturing Corporation Hot Spring Built for a lifetime of relaxation Endurol Moto Massage Landmark Grandee Vanguard Sovereign Prodigy Jetsetter Jet Cluster SmartJet Comfort...

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