WATTBOX™ WB-300VB-IP-5 Owners Manual
pg.9
© 2020 WattBox
™
WARRANTY
5-Year Limited Warranty
Find details of this product’s 5-Year Limited Warranty at snapav.com/warranty, or request a paper copy from Customer Service at
(866) 424-4489. Find other legal resources, such as regulatory notices and patent information, at snapav.com/legal.
5-Year Replacement Policy
Valid only in the United States and Canada. If your WattBox surge protector becomes damaged while protecting your connected
equipment, you may request an equivalent replacement to the latest technology of that product category. Keep a copy of the original
invoice to verify the date of purchase the by the original buyer.
Warning Notice
WARRANTY LIMITATION FOR INTERNET PURCHASERS:
WattBox products purchased outside of the WattBox or Aisle8 internet website do not carry a valid Connected Equipment Protection
Policy unless purchased from an Authorized Dealer.
CAUTION:
Audio/Video, computer and/or telephone system installations can be very complex systems, which consist of many
interconnected components. Due to the nature of electricity and surges, a single protector may not be able to completely protect
complex installations. In those cases, a systemic approach using multiple protectors must be employed. Systemic protection requires
professional design. AC power, satellite cables, CATV cables, or telephone/network lines entering the system that do not pass through
this surge protector will render the connected equipment protection policy null and void. For additional information on how to protect
your system, please contact WattBox before connecting your equipment to the surge protector.
WattBox Surge Protector Connected Equipment Protection Policy
Valid only in the United States and Canada. It is the policy of WattBox that it will, in its sole discretion, replace, pay to replace at fair
market value, or pay to repair, up to the dollar amount specified, equipment that is damaged by an AC power, cable, telephone, or
lightning surge while connected to a properly installed WattBox surge protector. WattBox must determine that the surge protector
shows signs of surge damage or is operating outside of design specifications, relative to its surge protection capability, and under all of
the circumstances failed to protect your connected equipment.
THIS POLICY IS SUBJECT TO THE CONDITIONS BELOW:
1. PROOF OF PURCHASE REQUIRED:
WattBox’s connected equipment policy extends to the original purchaser of the WattBox product only and is non-transferable.
Original purchase receipts must accompany any product return or claim for connected equipment damage.
2. PROPER INSTALLATION:
WattBox AC protectors must be directly plugged into a properly grounded 3-wire AC outlet. Extension cords, non-grounded two prong
adapters, or other non-WattBox surge products must not be used. Building wiring and other connections to protected equipment must
conform to applicable codes (NEC or CEC). No other ground wires or ground connections may be used. All wires (e.g., AC power lines,
telephone lines, signal/data lines, coaxial cable, etc.) leading into the protected equipment must first pass through a single WattBox
protector designed for the particular application. The protector and the equipment to be protected must be indoors in a dry location, and
in the same building. WattBox installation instructions and diagrams must be followed.
3. NOTIFICATION:
You must notify WattBox within fourteen days of any event precipitating a request for product replacement or payment for connected
equipment damage. A return authorization (RA) number must first be obtained from the WattBox Customer Service Department
returning the protector to WattBox. At this time, you must notify WattBox if you believe you have a claim for damaged connected
equipment.
Once you obtain an RA number, please mark the number on the bottom of the unit and pack it in a shipping carton/box with enough
packing material to protect it during transit. The RA number must also be clearly marked on the outside of the carton. Ship the unit to
WattBox. Please note that you are responsible for any and all charges related to shipping the unit to WattBox.
