WATTBOX™ 800CH1U-IPVM-8 Quick Start Guide
pg.15
TROUBLESHOOTING
Symptom
Possible Cause
Remedy
WattBox is not
receiving power
(No LEDs are
illuminated).
WattBox is not turned on.
If the WattBox power button does not show blue, press it.
No power is being supplied.
Make sure the AC power plug is plugged into a properly
grounded 120V (nominal) wall outlet.
Some outlets are controlled by a wall switch. Try flipping the
switches in the room, especially those near the wall outlet. Also
check the location’s circuit breakers.
Too many devices are connected, causing
an overload, tripping the WattBox’s internal
circuit breaker.
Press the circuit breaker reset button. Allow 10 minutes before
attempting to reset; otherwise, the reset will fail.
If the circuit breaker continues to trip, move one or more
components to another WattBox.
A single outlet
is off.
A schedule has turned the outlet off.
If the outlet is scheduled to turn off, but should be on, delete
the schedule.
The attached
component is
not receiving
power from the
WattBox.
Component is plugged into a controlled
outlet and the outlet is off.
Log in to the WattBox interface to turn the outlet on.
Factory default the WattBox.
In some instances, a component plugged into
a switched outlet won’t automatically power
itself up when the WattBox is turned on.
Manually turn on the component.
Speakers emit
a humming or
buzzing noise.
WattBox is sharing AC power with
equipment that is not properly grounded.
Connect the WattBox to a dedicated outlet.
Unplug different components from the WattBox one at a time
to see if the noise stops.
