pg.10
WB-UPS-1100/1500/2000 Owner’s Manual
FAULT CODES
Fault Code
Icon
Fault Type
Remedy
01
–
Bus start fail
1. Ensure batteries are securely connected.
2. Check battery status. Battery may need to be replaced.
3. If issue persists, contact WattBox Technical Support.
02
–
Bus over
1. Power UPS off, then turn it back on.
2. If issue persists, contact WattBox Technical Support.
03
–
Bus under
1. Ensure batteries are securely connected.
2. Check battery status. Battery may need to be replaced.
3. If issue persists, contact WattBox Technical Support.
11
–
Inverter soft start fail
1. Ensure batteries are securely connected.
2. Power UPS off, then turn it back on.
3. If issue persist, contact WattBox Technical Support.
12
–
Inverter voltage high
1. Contact WattBox Technical Support.
13
–
Inverter voltage low
1. Power UPS off, then turn it back on.
2. If issue persists, contact WattBox Technical Support.
14
Inverter output short
1. Check cables of connected devices and the status of the connected
devices. A connected device may be causing the problem.
2. Remove load from UPS and restart it.
3. If issue persists, contact WattBox Technical Support.
27
Battery voltage too high
1. Ensure batteries are securely connected.
2. Remove UPS power cord, then plug it back in.
3. If issue persists, contact WattBox Technical Support.
28
Battery voltage too low
1. Ensure batteries are securely connected.
2. Remove UPS power cord, then plug it back in.
3. If issue persists, contact WattBox Technical Support.
41
–
Over safe operating temperature
1. Contact WattBox Technical Support.
43
Overload
1. Remove excess load until within specification, then restart the UPS.
45
-
Charger failure
1. Contact WattBox Technical Support.
AUDIBLE ALARMS
Description
Icon
Alarm
Remedy
Low Battery/
Battery Fault
One beep per second
Let batteries charge. If charging does not solve the problem, contact WattBox
Technical Support.
Overload
Two beeps per second
Reduce the connected load on the UPS outlets.
Battery Not
Connected
One beep per second
Remove the front panel and reconnect the battery harness.
Overcharge
One beep per second
Contact WattBox Technical Support.
Site Wiring Fault
One beep per second
Hot and neutral wires are reversed in the UPS outlet. Have an electrician
correct the wiring.
EPO Enable
One beep per second
EPO circuit is open. See “EPO” section on page 5.
Over Temperature
One beep per second
Out of safe operating range. Let the UPS cool. Increase ventilation.
Charger Failure
One beep per second
Contact WattBox Technical Support.
EEPROM Error
One beep per second
Contact WattBox Technical Support.
Battery Replacement
One beep per second
Replace all batteries. Contact WattBox Technical Support.
