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SERVICE INSTRUCTIONS

board. Move the spring clip loop to the right and hold. Rotate the
motor at least a 1/4 turn in either direction before gently pulling
on the wire connectors to remove the motor. Pulling directly on
the wires without rotating the motor may break the wires off the
motor.

Replace the motor if necessary. Do not lubricate the motor or the
gears. When reinstalling the motor gently turn the motor while
inserting so that the gear on the motor meshes with the  gears
under the drive gear cover and the small plastic bulge engages
one of the slots on the motor housing. Reconnect the motor plug
to the two-pronged jack on the lower left-hand side of the PC
board. If motor will not easily engage with drive gear when rein-
stalling, lift and slightly rotate motor before reinserting.

Replace the valve cover. After completing any valve mainte-
nance, press and hold NEXT and REGEN buttons for 3 seconds
or unplug power source jack (black wire) and plu

g

 back in. This

resets the electronics and establishes the service piston position.
The display should flash all wording, then flash the software ver-
sion (e.g. 154) and then reset the valve to the service position.

DRIVE CAP ASSEMBLY, MAIN PISTON
AND REGENERANT PISTON

The drive assembly must be removed to access the drive cap
assembly. The drive cap assembly must be removed to access
the piston(s). The drive cap assembly is threaded into the con-
trol valve body and seals with an o-ring. To remove the drive cap
assembly, use the special plastic wrench or insert a 1/4" to 1" flat
bladed screwdriver into one of the slots around the top 2" of the
drive cap assembly so it engages the notches molded into the
drive back plate around the top 2" of the piston cavity. See
Figure 5. The notches are visible through the holes. Lever the
screwdriver so the drive cap assembly turns counter clockwise.
Once loosened unscrew the drive cap assembly by hand and
pull straight out.
The drive cap assembly contains the drive cap, the main drive

gear, drive cap spline, piston rod and various other parts that
should not be dissembled in the field. The only replaceable part
on the drive cap assembly is the o-ring. Attached to the drive cap
assembly is the main piston (downflow or upflow) and if a regen-
erant is used, a regenerant piston.
The regenerant piston (the small diameter one behind the main
piston) is removed from the main piston by unsnapping it from
its latch. Chemically clean in dilute sodium bisulfite or vinegar or
replace the regenerant piston if needed. To remove the main-
downflow or upflow piston fully extend the piston rod and then
unsnap the main piston from its latch by pressing on the side
with the number. Chemically clean in dilute sodium bisulfite or

vinegar or replace the main piston.

Reattach the main piston to the drive cap assembly. Reattach
the regenerant piston (if needed) to the main piston. Do not 
lubricate the piston rod, main piston or regenerant piston.
Lubricant will adversely affect the red or clear lip seals. Reinsert
the drive cap assembly and piston into the spacer stack 
assembly and hand tighten the drive cap assembly. Continue to
tighten the drive cap assembly using a screwdriver as a ratchet
until the black oring on the spacer stack assembly is no longer
visible through the drain port. Excessive force can break the
notches molded into the drive back plate. Make certain that the
main drive gear still turns freely. The exact position of the piston
is not important as long as the main drive gear turns freely.

Reattach the drive assembly to the control valve and connect all
plugs. After completing any valve maintenance, press and hold
NEXT and REGEN buttons for 3 seconds or unplug power
source jack (black wire) and plug back in. This resets the elec-
tronics and establishes the service piston position. The display
should flash all wording, then flash the software version (e.g.
154) and then reset the valve to the service position.

SPACER STACK ASSEMBLY

To  access the spacer stack assembly remove the drive 
assembly, drive c

a

p assembly and piston. The spacer stack

assembly can be removed easily without tools by using thumb
and forefinger. Inspect the black o-rings and red or clear lip seals
for wear or damage. Replace the entire stack if necessary. The
spacer stack assembly has been 100% tested at the factory to
insure proper orientation of one-way seals. Do not disassemble
the stack.

The spacer stack assembly may be chemically cleaned (dilute
sodium bisulfite or vinegar) or wiped with a soft cloth.

The spacer stack assembly can be pushed in to the control valve
body bore by hand. Since the spacer stack assembly can be
compressed it is easier to use a blunt object (5/8" to 1-1/8" in
diameter) to push the center of the assembly into the control
valve body. The assembly is property seated when at least four
threads are exposed (approximately 5/8"). Do not force the
spacer stack assembly in. The control valve body bore interior
can be lubricated with silicone to allow for easy insertion of the
entire stack. Do not use silicone or any other type of lubricant on
the red or clear lip seals or the piston.

Reattach the drive cap assembl

y

, and piston(s) and the drive

assembly.

After completing any valve maintenance, press and hold NEXT
and REGEN buttons for 3 seconds or unplug power source jack
(black wire) and plug back in. This resets the electronics and
establishes the service piston position. The display should flash
all wording, then flash the software version (e.g. 154) and then
reset the valve to the service position.

INJECTOR CAP, SCREEN, INJECTOR
PLUG AND INJECTOR

Unscrew the injector cap and lift off. Loosen cap with special
plastic wrench or pliers if necessary. Attached to the injector cap
is a screen. Remove the screen and clean if fouled.

16

Figure 21: To 

remove drive cap

Missing Photo

Summary of Contents for M3011-W100SM

Page 1: ...OPERATING MANUAL WATER CONDITIONER with WM100SM valve WATER QUALITY CONDITIONING PRODUCTS...

Page 2: ...tting Assemblies 31 Bypass Valve 32 Flow Diagrams Service and Backwash 33 Flow Diagrams Downflow and Upflow 34 Flow Diagrams Rinse and Fill 35 WS1 Wrench 36 System Troubleshooting 37 38 Valve Troubles...

Page 3: ...ture often called ionized impurities which means they have an electrical charge The ion exchange process is based on the fact that like charges repel one another and unlike charges attract Calcium and...

Page 4: ...et b 3 4 1 PVC solvent weld fitting c 1 straight brass sweat fitting d 3 4 straight brass sweat fitting Distributor Tube Opening 1 05 Diameter 3 4 U S PVC Pipe Size Tank Thread 2 1 2 8 NPSM Control Va...

Page 5: ...does not need batteries When the control valve is used as a down flow softener two backwashes always occur The softener will start regenerant prefill before regeneration the prefill starts two hours b...

Page 6: ...k over flow to drain This is a gravity drain designed to divert brine to the drain in the event of a malfunction which would cause overflow of the brine tank Be sure inlet outlet isolating valves are...

Page 7: ...ling sweat copper follow state and federal codes by using a lead free solder and flux Use a joint compound to seal threaded pipe Some homes use the cold water pipes for an elec trical ground metal onl...

Page 8: ...nuts on installation fittings Hand tighten only Split ring retainer design holds the nut on and allows load to be spread over the entire nut surface area reducing the chance for leakage The split rin...

Page 9: ...Mode Figure 13 Bypass Mode Figure 14 Bypass Mode Figure 9 Brine Draw Connection STEP 5 Start up Place the bypass valve in the bypass position or mode see figures 12 14 below Open the main water supply...

Page 10: ...y reaches zero 2 Pressing and holding the REGEN button for approximately 3 seconds will immediately start the regeneration The user cannot cancel this request except by resetting the control by pressi...

Page 11: ...isplays is always the current time of day The second display is one of the following days remaining or gallons remaining Days remaining are the number of days left before the system goes through a reg...

Page 12: ...s may require periodic disinfecting Components The control valve consists of the following components 1 Drive Assembly 2 Drive Cap Assembly Main Piston and Regenerant Piston 3 Spacer Stack Assembly 4...

Page 13: ...es the velocity of the water cre ating a zone of negative pressure that draws in the concentrated liquid regenerant such as sodium chloride brine potassium permanganate sodium hydroxide hydrochloric a...

Page 14: ...orts etc The installation fitting assemblies are sold in pairs and consist of two fittings two nuts two split rings and two o rings The installation fitting assemblies and the bypass valve are sold se...

Page 15: ...te Lift up and outward on the drive bracket to disengage the notches To reassemble seat the bottom of the drive bracket so the notches are engaged at the bottom of the drive back plate Push the top of...

Page 16: ...assembly Reattach the regenerant piston if needed to the main piston Do not lubricate the piston rod main piston or regenerant piston Lubricant will adversely affect the red or clear lip seals Reinser...

Page 17: ...plugs If no water meter wire is visible then a plug is installed not a water meter The water meter wire does not need to be removed from the PC board if the water meter is only being inspected and cl...

Page 18: ...Front Cover ASY 1 2 KC12V3107 01 W100SM Motor 1 3 KC12F3106 01 W100SM Drive Bracket 1 Spring Clip 4 KC12V3108 W100SM PC Board 1 5 KC12V3110 W100SM Drive Gear 12x36 3 6 KC12V3109 W100SM Drive Gear Cove...

Page 19: ...ng No Order No Description Qty 1 KC12V3176 Injector Cap 1 2 KC12V3152 O ring 135 1 3 KC12V3177 Injector Screen 1 4 KC12V3010 12 W100SM Injector ASY Z Plug 1 5 KC12V3010 10 W100SM Injector ASY D Red 1...

Page 20: ...etainer ASY 1 8 KC12V3182 W100SM RFC 1 Assembly includes WS1 RFC This part is required for backwash only systems DRAIN LINE 3 4 Drawing No Order No Description Qty 1 KC12H4615 Elbow Locking Clip 1 2 K...

Page 21: ...0SM Split Ring 2 3 KC12V3105 O ring 215 2 4 KC12V3149 W100SM Fitting 1 PVC Male NPT Elbow 2 Drawing No Order No Description Qty 1 KC12V3151 W100SM Nut 1 Quick Connect 2 2 KC12V3150 W100SM Split Ring 2...

Page 22: ...10 KC12V3156 O ring 214 2 Not Shown Order No KC12 V3191 01 Description WS100sm Bypass Vertical Adapter Assembly Order No Description Qty KC12V3151 W100SM Nut 1 Quick Connect 1 KC12V3150 W100SM Split R...

Page 23: ...23 DRAWING AND PART NUMBERS flow diagram service flow diagram rinse flow diagram backwash flow diagram fill flow diagram downflow brine...

Page 24: ...nk is required F Leak at distributor tube F Make sure distributor tube is not cracked Check O Ring and tube pilot G Internal valve leaking G Replace seals and spacers and or piston 4 Unit used too muc...

Page 25: ...rol leak E Change seals spacers and piston assembly 10 Control cycles continuously A Broken or shorted switch A Determine if switch or timer is faulty and replace it or replace complete power head 11...

Page 26: ...source Jack black wire and plug back in to reset control valve b Foreign matter is lodged in control b Check piston and spacer stack valve assembly for foreign matter c High drive forces on piston c...

Page 27: ...ve gear or drive cap assembly d Defective PC board d Replace PC board a By pass valve in bypass position a Put control valve in service position b Meter connection disconnected b Connect meter to PC b...

Page 28: ...Manufactured by Watts Water Quality Conditioning Products 13700 Highway 90 W San Antonio TX USA FORM 0500 200 P N XOSW100SM DISTRIBUTED BY...

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