WATTWHEELS LTD
16
BASIC TROUBLESHOOTING
Symptoms
Possible Causes
Most Common Solutions
1
It doesn’t work
1. Insufficient battery power
2. Faulty Connections
3. Battery not fully seated in tray
4. Improper turn on sequence
5. Brakes are applied
1. Charge the battery pack
2. Clean and repair connections
3. Install battery correctly
4. Turn on bike with proper sequence
5. Disengage brakes
2
Incorrect distance, speed
readings and/or
reduced top speed
1. Insufficient battery power
2. Speed sensor is not centered or missing
1. Charge or replace battery
2. Check on the rear wheel that the silver disk matches
up in the center of the black sensor.
3
When powered on the motor
does not respond
1. Loose wiring
2. Loose or damaged throttle
3. Loose or damaged motor plug wire
4. Damaged motor
1. Repair and or reconnect
2. Tighten or replace
3. Secure or replace
4. Repair or replace
4
Reduced range
1. Low tyre pressure
2. Low or faulty battery
3. Driving with too many hills, headwind, braking
and/or excessive load
4. Batter discharged for long period of time
without regular charges, aged or damaged.
1. Adjust tyre pressure
2. Check connections or charge battery
3. Assist more with pedals or adjust route
4. Replace the battery
5
The battery won’t charge
1. Charger not connected properly
2. Charger damaged
3. Battery damaged
4. Wiring damaged
1. Adjust the connections
2. Replace
3. Replace
4. Repair or replace
6
Wheel or motor makes strange
noises
1. Damaged motor bearings
2. Damaged wheel spokes or rim
3. Damaged motor wiring
1. Replace
2. Repair or replace
3. Repair or replace motor.
