BASIC TROUBLESHOOTING
Symptoms
Possible Causes
Most Common Solutions
1
It doesn’t work
1. Insufficient battery power
2. Faulty Connections
3. Battery not fully seated in tray
4. Improper turn on sequence
5. Brakes are applied
1. Charge the battery pack
2. Clean and repair connections
3. Install battery correctly
4. Turn on bike with proper sequence
5. Disengage brakes
2
Irregular acceleration
and/or
reduced top speed
1. Insufficient battery power
2. Loose or damaged throttle
1. Charge or replace battery
2. Replace throttle
3
When powered on the
motor does
not respond
1. Loose wiring
2. Loose or damaged throttle
3. Loose or damaged motor plug
wire
4. Damaged motor
1. Repair and or reconnect
2. Tighten or replace
3. Secure or replace
4. Repair or replace
4
Reduced range
1. Low tire pressure
2. Low or faulty battery
3. Driving with too many hills,
headwind, braking,
and/or excessive load
4. Batter discharged for long period
of time without
regular charges, aged or damaged.
1. Adjust tire pressure
2. Check connections or charge battery
3. Assist with pedals or adjust route
4. Replace the battery
5
The battery won’t charge
1. Charger not well connected
2. Charger damaged
3. Battery damaged
4. Wiring damaged
1. Adjust the connections
2. Replace
3. Replace
4. Repair or replace
6
Wheel or motor makes
strange
noises
1. Damaged motor bearings
2. Damaged wheel spokes or rim
3. Damaged motor wiring
1. Replace
2. Repair or replace
3. Repair or replace motor.
ERROR DECTECTION
Your Scout
Bike is equipped with an error detection system integrated into the LCD display
and motor controller. In the
case of an electronic control system fault an error code should
display. The error codes are
listed in the manual and
the most common and
can
aid in
troubleshooting. If your bike has an error code displayed at any time it is recommended that
you cease operation
and contact Wattwheels immediately.
FINALLY, WE WOULD LIKE TO SAY THANKS AGAIN AND ENJOY YOUR NEW E-BIKE!
AND PLEASE CONTACT YOUR LOCAL DEALER OR WATTWHEELS IF YOU HAVE ANY
ISSUES OR QUESTIONS.
“POWER TO THE PEOPLE”
