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Wave products have been inspected with no evident defects prior to leaving the
factory.
Wave warrants this product against defects in material and workmanship for a period of time,
Warranty for this product begins on the date of purchase and Wave requires presen-
tation of the original proof to purchase to confirm the date. During the warranty period,
Wave will either repair or replace, at its discretion, any defective products. Replace-
original warranty.
Shipping cost policy
The return of defect parts to the authorized service centre is at the cost of the owner.
On warranty period, the return is at the cost of service center.
Warranty policy
This limited warranty does not apply to any defect resulting from negligence, accident,
misuse, or other reason beyond Wave’s control, included but not limited to:
normal wear and tear, negligence or failure to follow the product instructions, improper
or inadequate maintenance; connection to improper power supply; chemical water
This warranty is valid only in the country of purchase in such countries where Wave
Warranty service outside the country of purchase is limited to the terms and conditions
of the corresponding warranty in the country of service. Where the cost of repairs or
replacement is not covered by this warranty, Wave will advise the owners and the cost
shall be charged to the owner.
This warranty only applies to the original purchaser and terminates upon any transfer of
ownership.
All repairs of which warranty claims are made must be pre-authorized by a Wave
service centre.
your Wave product. Wave will not be liable for results of cost of workmanship from
unauthorized service person.
Warranty registration
To validate your warranty, please register your product on our website Wave:www.wavespas.com
It is essential that all informations including customer name, date of
purchase, serial number, spa model are provided. Without this information the warranty
will be invalid.
7. WARRANTY
7.2. Warranty
If the screen displays an error code “Ex”, please refer to the table below.
E3, E4, E5, E6 error code
If error code is still displayed on the control Box, please do the following instructions:
1 - Check that the water line is between the high and low limits.
3 - Unscrew and clean the 2 nozzles (Entry and exit of water) inside the spa and remove wastes if necessary (leaves, hairs, fur,
skin...)
foreign objects.
Cut the spa again electrically for 5 minutes and re-connect it, if the error code is still displayed on the control box please contact
the service centre.
7.1. Error code
Code Situation
Problem
Cause
S
s
olutions
E1 Not heating Not
heating properly.
Wrong temperature
control sensor.
Temperature control sensor short
circuit or open circuit.
Contact service center.
E3 Not heating
properly.
High water tempera-
ture indicator.
E4
All functions do
not work, buzzing
warning.
Low water tempera-
ture indicator.
The pool water is lower than 2°C
(36°F).
water is between 2°C~44°C (36°F~111°F)
· If this does not solve the problem, refer
to the box below
E5
All functions do
not work, buzzing
warning.
High water tempera-
ture indicator.
(122°F).
-
cian to reset the thermal cutout described
in next paragraph.
· If this does not solve the problem, refer
to the box below
E6
Not heating and
Buzzing warning.
Water pressure is
not big enough to
activate heating.
·Inlet or outlet on inner wall are
blocked.
·Filter cartridge is too dirty.
·Pool water does not reach mini-
mum water level.
·Do not release air from pump
Pump is wrong”
·Clean inlet and outlet
·Add water to reach water level
·Do air release as outlined again
· If this does not solve the problem, refer
to the box below
1. The filled water is over 45°C
(113°F)
2.The filter cartridge was put on the wrong
suction fitting (higher suction fitting).
2.Put the filter cartridge on the lower suction
fitting.
1.Cut off the power,make sure the pool water is
between 2°C~44°C(36°F~111°F).If this does not
solve the problem, refer to the box below.
Waves Direct
121 New Bridge Street, Newcastle upon Tyne,
Tyne and Wear, NE1 2SW, United Kingdom
wavespas.com
