Wavecom Instruments Thermal Transfer Bar Code Printer User Manual
20
Troubleshooting
The following guide lists the most common problems that may be encountered when
operating this bar code printer. If the printer still does not function after all suggested
solutions have been invoked, please contact the Customer Service Department of your
purchased reseller or distributor for assistance.
LED Status
This section lists the common problems that according to the LED status and other
problems you may encounter when operating the printer. Also, it provides solutions.
LED
Status /
Color
Printer
Status
Possible
Cause
Recovery Procedure
OFF
No response
No power
* Turn on the power switch.
* Check if the green LED is lit on power
supply. If it is not lit on, power supply is
broken.
* Check both power connections from the
power cord to the power supply and from
the power supply to the printer power jack
if they are connected securely.
Solid Green
ON
The printer is
ready to use
* No action necessary.
Green with
blinking
Pause
The printer is
paused
* Press the FEED button to resume for
printing.
Red with
blinking
Error
The out of label or
the printer setting
is not correct
1. Out of label
* Load a roll of label and follow the
instructions in loading the media then press
the FEED button to resume for printing.
2. Printer setting is not correct
* Initialize the printer by instructions in
“Power on Utility” or “Diagnostic Tool”.
