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Heads up: 

Using MIMO antennas to improve your signal can take a bit of patience. 

We’d be surprised if you saw better data rates immediately upon connecting your QuadPro.

 

Be prepared to spend an hour or two to find the best location & direction to aim your antenna. 

This manual is based on feedback from hundreds of customers like you. We’ve revised it 
dozens of times to make it as helpful as possible.

We promise 

you’ll be glad if you read it from start to finish before you get started

. It’ll help 

you save time, avoid common pitfalls, and ensure your system works as well as possible.

Who We Are

Hi! We’re Waveform. We’ve been around since 2007, and while we’ve grown a bunch since 
then, we’re still a small team. There’s just a handful of us answering texts, and picking up calls. 

The four of us pictured below lead support and product development. Feel free to reach out 
to us at any time; our emails are all just our first names @waveform.com

Stuck? Have Questions? 

Please:

 Contact Us!

We’re a small team, but we really care about helping you get the best results. 

If you’re having issues, please reach out. Sometimes a small tweak can make all the difference.  

Even if everything goes smoothly, let us know how your system is performing! And we love 
getting feedback: if you think of a way we could make our antenna, accessories, the install 
process, or this manual better - let us know!

Call 

(800) 761-3041

, email 

help@waveform.com

, or book a meeting at

 

waveform.com/meet

 

to 

chat with a Waveform Signal Specialist

. We’re available from 6am-5pm PT, Mon to Fri.

Install Manuals, Who Needs ‘Em?

Sina (CEO)

Marcus (Product)

Harry (Support)

Conold (Support)

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Summary of Contents for QuadPro

Page 1: ...all please reach out 3411 W Lake Center Dr Santa Ana CA 92704 PLEASE READ THIS FIRST We know reading manuals isn t always fun But we promise it s worth it We ve helped thousands of customers improve...

Page 2: ...UltraFlex Quad Cables Kits include 10 ft and or 20 ft lengths BROWN BAG Quad Window Entry Cable 2x UltraPole BROWN BOX 4x 4x 5x 5x 4x 1x FlexMount w Assembly Hardware 4x 1x 1x 2x 5x 1x Cables Adapters...

Page 3: ...ere s just a handful of us answering texts and picking up calls The four of us pictured below lead support and product development Feel free to reach out to us at any time our emails are all just our...

Page 4: ...s almost every 4G LTE and low mid band 5G service in use in the US Canada and across the world Here are the bands that it covers All supported 4G LTE Bands B1 B2 B3 B4 B5 B7 B8 B11 B12 B13 B14 B17 B18...

Page 5: ...esults you were hoping for we can help Call 800 761 3041 email help waveform com or book a meeting at waveform com meet We re available from 6am 5pm PT Monday to Friday How Much Improvement Should You...

Page 6: ...extension cord If so connect your QuadPro directly to your cellular router as shown below restart your router and take them both outside to start testing Can t take your router outdoors No problem Fo...

Page 7: ...itions outside Go ahead and run a couple of speed tests to get a baseline You ll notice your results fluctuate a between tests that s completely normal 3 Take Outdoor Measurements With each new locati...

Page 8: ...lls or roof to route your cables install your Coax Window Entry cable in a window and connect it to your QuadPro and or UltraFlex Quad cables 3 Connect your cables to your router s cellular antenna po...

Page 9: ...d at any point in the cable path Your Cellular Router Your Quad Window Entry Cable can be connected at any point in your system as needed Follow the manual included or find it online at waveform com w...

Page 10: ...know that every use case is different and the steps for mounting your antenna may differ for your unique location Don t worry If you re running into issues or have any questions just reach out Mountin...

Page 11: ...omplete kit to a suitable electrical ground in order to help protect your equipment Equipment mounted outdoors can be prime targets for lightning strikes Grounding a mounting pole with 10 AWG or lower...

Page 12: ...s and using carrier aggregation to find the fastest band combination Carrier aggregation is supported by most cellular routers and allows them to connect to two or more bands simultaneously However it...

Page 13: ...enna than just gain our antennas are optimized for MIMO isolation to get you the best 5G data rates possible If data rates decrease over time consider re optimizing your system Occasionally carriers w...

Page 14: ...eature videos of our customers who ve had success with our QuadPro antenna Take a video that s at least 30 seconds long showing how you installed your antenna as well as the speed test results you re...

Page 15: ...asurements while you re positioning and aiming your QuadPro at the various positions described in section 2 Important each time you move to a new location power cycle your cellular router so that it c...

Page 16: ...ourselves and can walk you through troubleshooting and fine tuning your installation for best results Simply give us a call at 1 800 761 3041 email us at help waveform com or book a meeting with our f...

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