Wavelink Communicator wlcug1020090331, User Manual

Page 1: ...Wavelink Communicator User Guide wlc ug 10 20090331 Revised 4 6 09...

Page 2: ...ram delivered hereunder licensed program Except as noted below such license may not be assigned sublicensed or otherwise transferred by the user without prior written consent of Wavelink No right to c...

Page 3: ...r Configurations 19 Accessing the Configuration Console 19 Assigning the License Server 21 Configuring General Settings 23 Program Options 23 Identification 24 Private Calling 24 Channels 24 Quit Acti...

Page 4: ...2 Adjusting the Audio 43 Reviewing the About Tab 44 Communicating from the Device 44 Chapter 6 Advanced Configurations 49 Configuring Zones 49 Deleting Zones 51 Adding Channels 51 Removing Channels 53...

Page 5: ...that enables users to communicate with one another in a one to one device to device or one to many broadcast mode of operation Communicator is paired with the Avalanche Console either SE or MC You mu...

Page 6: ...listed in the text Examples The default location is C Program Files Adobe FrameMaker7 1 Press CTRL ALT DELETE Bold Any time this document refers to an option such as descriptions of different options...

Page 7: ...version 5 0 or later Desktops with Enabler version 3 0 or later Mobile computers with Enabler 3 0 or later Additional Requirements Avalanche MC or Avalanche SE version 4 8 or later A headset is recom...

Page 8: ...6 Wavelink Communicator...

Page 9: ...igured or deployed to your mobile devices You can add the package to an existing software profile or create a new profile There are two methods you can use to create a profile Through the Software Pro...

Page 10: ...elink Communicator Figure 2 1 Select a Software Profile 2 In the Create a New Software Profile text box enter the name of the profile and then click Next The Configure Software Profile dialog that app...

Page 11: ...the software package and configure selection criteria NOTE You do not have to enable or configure selection criteria for the profile at this time You will have the same options once the profile is cre...

Page 12: ...region or location to which you want to assign this profile or you can select to not apply the profile at this time If you do not want to apply the profile right now you can at a later time through th...

Page 13: ...Add 8 From the Select the Software Package to Add dialog box navigate to the location of the Communicator package and click Select The package location will appear in the text box 9 Click Next The End...

Page 14: ...k Communicator Figure 2 5 End User License Agreement 10 Enable the Yes I agree option if you agree to the license agreement The package begins extracting and installing in the Avalanche Console defaul...

Page 15: ...he Software Package dialog box appears From this dialog box you can enable the software package and configure it Configuration is discussed in detailed in Chapter 4 Basic Communicator Configurations o...

Page 16: ...14 Wavelink Communicator...

Page 17: ...e a license for each device you want to use with Communicator When you activate Avalanche Communicator licenses a license file called wavelink lic is installed on your system which provides the inform...

Page 18: ...is sent to your host system A new dialog box appears displaying your licensing information and asking if you want to save the information for this installation 5 Click Yes to accept the license file...

Page 19: ...r node lock and license key are valid 5 Click on the link and change Save As type to All Files 6 Download the file to desired location 7 Move wavelink lic file to system where Avalanche is installed 8...

Page 20: ...Wavelink Activation dialog box appears 2 Click Demo Avalanche MC will run in demo mode Releasing Licenses Licenses for mobile devices are frequently redistributed providing flexibility in managing lic...

Page 21: ...n page 49 The following tasks are described Accessing the Configuration Console Configuring General Settings Configuring Network Settings Backing Up Settings Restoring Settings Applying the Software P...

Page 22: ...oftware Package From this dialog box you can access the Communicator Configuration Console the Communicator Console or Activate licenses 5 To access the Communicator Configuration Console double click...

Page 23: ...Communicator automatically assumes use of that License Server and port However you can change the License Server and port number from the Licenses tab of the Configuration Console NOTE Assigning the...

Page 24: ...ter on your network running the License Server or the IP address of the computer running the License Server Port Port number default 7221 Status Displays the total number of licenses available and tot...

Page 25: ...er is found the Server address will be updated and the status message will reflect the number of total number of licenses contained on that Server as well as the number of licenses available Figure 4...

Page 26: ...municator If a local license server is not found the Status message will indicate such Figure 4 4 No License Server Found To change the License Server 1 Access the Configuration Console and select the...

Page 27: ...tatus of your License Server click Test The Status region will display the total number of licenses contained on the License Server and the number of available licenses Configuring General Settings Ma...

Page 28: ...e startup program link for the Communicator Disable Suspend If this option is enabled and the Communicator is running the device will be prevented from going into sleep mode Run Minimized If enabled t...

Page 29: ...l Auto Accept If enabled this option forces the device to automatically accept the call The device user cannot reject a call Channels Scanning When enabled this allows the Communicator to scan every a...

Page 30: ...is option allows the mobile device user to view other Communicator Channels in use from the mobile device It displays each user on each working channel Show Activity If enabled this option allows the...

Page 31: ...eployed the configuration will take affect Configuring Network Settings You can create new network profiles based on how you want to segment which mobile devices you want to communicate with The Commu...

Page 32: ...rofile Network profiles cannot have duplicate names To configure network profiles 1 Access the Communicator Configuration Console 2 Click the Networks tab Figure 4 7 Network Tab 3 Click New 4 In the N...

Page 33: ...evice user to be alerted that someone is calling or paging You can configure the following notification options Notification Set up All Devices Wave Files Calling Notifications Paging Notification Set...

Page 34: ...d be available for use Calling Notifications These options allow you to customize what sound plays for each type of call Talk This sound plays when the device receives a message You can select one of...

Page 35: ...ing to your preference 5 Click Apply Once the client portion of the Communicator is deployed the mobile device will be configured with the changes Backing Up Settings You should backup your Communicat...

Page 36: ...1 Access the Communicator Configuration Console 1 In the General tab click Backup A Browse for Folder dialog box appears Figure 4 9 Browse for Folder 2 Navigate to where you want to save the backup fi...

Page 37: ...r Configuration Console In the General tab click Restore An Open dialog box appears Figure 4 10 Open 2 Navigate to where you stored your Communicator backup files and select the file 3 Click Open The...

Page 38: ...want the package to be deployed The following steps provide information about how to apply the software profile To assign software profiles 1 From the Navigation Window select the region or location...

Page 39: ...e Server If you are running Avalanche MC you will need to perform a Universal Deployment to send the Communicator package to the Mobile Device Server The next time the mobile devices contact the Mobil...

Page 40: ...e deployment is complete select the Run until complete option If you want the event to end after a specified amount of time select the End by option and then select the end date and time for the event...

Page 41: ...begins to send data to a Server Location it does not stop until all data is sent This prevents a Server Location from receiving only part of the information it needs When an event s end time is reache...

Page 42: ...ides the following information about using the Communicator Communicating from the Console Communicating from the Device Communicating from the Console You can launch the Communicator from either the...

Page 43: ...king The transmit button will change to green and indicate you can speak If you click Hands Free the locks into talk mode and the button switches to Stop 4 Begin speaking into your headset During your...

Page 44: ...he notification Making a Private Call When you make a private call communication goes only to the device selected No other devices will receive the transmission The selected device must have private c...

Page 45: ...h channel that is in use as well as the IP addresses of the mobile devices currently on the channel Enable the Scan checkbox to listen and communicate on all available channels If disabled the Communi...

Page 46: ...y using the Communicator as well as the IP address of the mobile device You can use the Filter text box to filter the IP addresses If you enter a partial IP address all users matching that partial fil...

Page 47: ...time statistics occurring between the mobile devices on the channel selected in the Main tab The Activity tab displays information such as when a transmit is occurring and from what mobile device The...

Page 48: ...m the Communicator on the mobile device as well Output Speaker Volume Adjust the slider to set the speaker volume level Input Microphone Gain Adjust the slider to set the microphone gain A lower gain...

Page 49: ...gure 5 6 About Tab Communicating from the Device Communicating from the mobile device is similar to communicating from the Communicator Console However depending on what privileges you have configured...

Page 50: ...utton transmit button you must keep the button pressed while speaking If you click Hands Free the button switches to Stop and you do not need to keep the button pressed 4 Begin speaking into your head...

Page 51: ...ons to display the information Depending on the configuration of the Communicator you may have the option to view the Channels Users and Activity tabs as shown below Screens that are not available to...

Page 52: ...sers tab Figure 5 11 Activity tab 8 When you are finished communicating or viewing information click the Return button to go back to the Main talk window Either stop holding down the red transmit butt...

Page 53: ...48 Wavelink Communicator...

Page 54: ...o the Avalanche system Configuring Zones A Zone is a multi case IP address that allows you to segment your network communication beyond the simple network profiles You can create multiple zones based...

Page 55: ...o determine which adapter to bind communications to This is used mainly for the XP client when multiple network adapters are used Figure 6 1 Zones To create a new zone 1 Access Zones tab from the Conf...

Page 56: ...hannels allows you to assign exactly which channels can be used in each Zone It is another way to segment your network communications You cannot use duplicate ports and channels Ports must be an even...

Page 57: ...e channel 3 From the drop down menu select the Zone you want assigned to the channel 4 Enter the Port number for the Channel 5 If you want to enable the Channel for use select Enable NOTE If you do no...

Page 58: ...he list box select the Channel you want to remove 3 To disable the Channel but retain the settings disable the Enable option 4 To completely remove the Channel click Delete 5 Click Apply The Channel s...

Page 59: ...value of the key To find the HEX value access the About tab of the Communicator Console and press the key or button you want to make assign The Hex value of the key will display in the lower corner Yo...

Page 60: ...his may change the way your applications behave Talk Key Enables Speak mode You can set this to global This key will be assigned by default Private Call Begins a private call with the selected device...

Page 61: ...available for a device The Key Helper allows you to choose a key value from a list of pre assigned keys The key assignments are based on a key file included with the Communicator software package Key...

Page 62: ...57 Figure 6 4 Key Helper 3 Click the name of the key you want to configure A dialog box appears and displays the available key configurations for that specific key...

Page 63: ...ll appear in the text box next to the key name 5 Continue configuring keys and when you are finished click Apply to save the configuration Assigning Device Audio From the Devices tab you can set the a...

Page 64: ...the Volume and Microphone sliders based on how loud or soft you want the audio to be 4 Enable the Echo Cancel option to activate the advanced echo cancellation feature of the devices 5 When you are f...

Page 65: ...60 Wavelink Communicator...

Page 66: ...r licenses 15 Configuration Console 19 configuring the General tab 23 custom name properties 24 D demo mode 18 deploying Communicator 34 device group audio 58 device groups 53 disable name change 24 d...

Page 67: ...nds 29 private calling enable 24 Program Options 23 Q quit action 25 R releasing licenses 18 restore settings 31 reviewing Communicator activity 42 run minimized 23 S selecting notification sounds 28...