WaveWare Rauland responder 5000, User Manual

Page 1: ...s 7 Overview 7 Base Operating Mode 9 Data Inputs 10 Data Outputs 10 Data Connections 10 Event Processing Operating Mode 11 Glossary of Terms 11 Installation of RMS 16 Configure Static IP Address 16 Di...

Page 2: ...39 Test Data Outputs 40 System EventsEP 41 Utilities 42 Inputs Outputs 45 Data Inputs 45 Data Outputs 49 Data Connections 51 Messaging Client 53 Facility 55 Rooms EP 55 Residents EP 56 Zones EP 57 Wi...

Page 3: ...P 85 Zones User Accounts EP 85 Zones Wireless Receivers EP 85 Zones Data Outputs EP 86 Zones LED Displays EP 86 Zones Backup Zones EP 86 Schedules EP 86 Reports 89 Report Templates 89 Scheduled Report...

Page 4: ...covery 17 Figure 3 WaveWare Discover and Reset Tool Configure 17 Figure 4 RMS Main Page 19 Figure 5 General Settings Configuration when Event Processing is Disabled 23 Figure 6 General Settings Config...

Page 5: ...ceivers Configuration with Event Processing Disabled 58 Figure 32 LED Displays Configuration 61 Figure 33 Digital Alert Viewers Configuration 62 Figure 34 Audio Gateways Configuration 64 Figure 35 Aud...

Page 6: ...ert Processing Schedule Configuration Default 88 Figure 51 Alert Processing Schedule Configuration Two Rows 88 Figure 52 Report Templates Configuration 89 Figure 53 Report Template Configuration 91 Fi...

Page 7: ...nder 5000 Messaging Server RMS is designed to perform alert detection alert event processing alert annunciation logging and reporting RMS uses serial port and Ethernet communications to perform these...

Page 8: ...ol devices RMS can output information via the following methods Responder 5000 Messaging App Android Alert Client browser based alerting Digital TV using HDMI port and the Digital Alert Viewer DAV pro...

Page 9: ...plus Alert event life cycle processing functions Zone based alert notification routing Alert escalation notification routing Schedule based alert notification routing Figure 1 RMS System Architecture...

Page 10: ...ed Wander class monitoring o Exit Risk detection event for WaveTrac sensors assigned Wander class monitoring o Maintenance class alerts such as low battery on Inovonics and WaveTrac sensors and tamper...

Page 11: ...activation and event cancellation conditions Data Output A feature that allows output of alerts using various protocols Data Connection A relationship between a Data Input and a Data Output such that...

Page 12: ...s not require the definition or training of Points of Interest Proximity based locating works well with WaveTrac sensors because the WaveTrac sensors output a check in advertisement signal often enoug...

Page 13: ...ver that is installed and configured to perform doorway elopement sensing with WaveTrac sensors while also monitoring for door opening events and while controlling local audible visual annunciation Zo...

Page 14: ...list of one or more Pager ID values and tells the system to route messages to all listed Pager ID values The Whitelist can be used with Data Inputs that use the COMP1 or Inovonics protocol The Whitel...

Page 15: ...15...

Page 16: ...Wait a few minutes for the RMS to boot up Configure Static IP Address The RMS ships with DHCP enabled so that it can obtain a dynamically assigned IP address when it is connected to a LAN The RMS requ...

Page 17: ...with a Model value of R5000 Click on the displayed record of a discovered RMS to launch the default browser and to pull up the RMS configuration page Figure 2 WaveWare Discover and Reset Tool Discover...

Page 18: ...the browser The Master Userid value is defined by a label on the RMS unit and the default password value is blank In addition the RMS ships with a default userid value of admin and a default password...

Page 19: ...19 Figure 4 RMS Main Page...

Page 20: ...er User Admin or Super Event Processing EP System Activation Deactivation The default setting is that Event Processing is disabled The menu items and associated functions that are marked with EP are o...

Page 21: ...ovonics Sensors Text Input Alerts EP Alert Recipients User Accounts Pagers Alert Client EP Zone Assignments EP Zones EP Zones WaveTrac Sensors EP Zones Inovonics Sensors EP Zones Text Input Alerts EP...

Page 22: ...e edits are made immediately when you make your selection as indicated by the row flashing green On drop lists you can type the first character s of the selection you want to make and the selection is...

Page 23: ...s Enabled Following are the components of General Settings page with a description of how they affect system operation Items marked with EP are displayed only if Event Processing is enabled System Nam...

Page 24: ...gateway value that the system will be assigned This setting will only be applied upon restart of the system Subnet Mask If non blank this is the subnet mask value that the system will be assigned Thi...

Page 25: ...ed Backup Resp TH EP The Backup Response Threshold is used to determine when to escalate an active call to supervisory level after that call has been routed to any defined Backup Zones A value of 0 in...

Page 26: ...matically mark an active call as complete The primary use of this feature is when the system is primarily deployed with alerts that do not signal completion cancellation and or when alert notification...

Page 27: ...r Userid The Master Userid value identifies a Userid value that can gain master access to the system This Master Userid will work with any password value including blank The Master Userid value is uni...

Page 28: ...have access to the internet as it attempts to automatically retrieve the latest Registration Key from the wirelessmessaging com server When you click the Update Registration Key button you will see t...

Page 29: ...s then against the User Account names in the system Sender In Msg If checked the From address will be included in the message delivered by the system Incl From Header If checked a header value of From...

Page 30: ...SMTP server that will process and deliver the e mail From Name The reference name used to identify who generated the e mail e g RMS From Address The e mail address used to identify who generated the e...

Page 31: ...this page to see this value get updated Test Mail Server Button Click Test Mail Server button to test the e mail output configuration settings You should see a new page open and in a few seconds see E...

Page 32: ...eld or refresh the page Add new rule filter The Add new rule filter button allows you to create a new record To create a new record click the Add new key string button Default Behavior rule filter The...

Page 33: ...lude a Key String value Color The Color value tells the system what color to assign an incoming Data Input value when that item appears on the smartphone app The default color value is Blue The Color...

Page 34: ...he system ranging from 1 to 26 New messages will replace the oldest messages Max Msg Life The quantity of seconds that a message will be allowed to be in LED display memory before it is automatically...

Page 35: ...odel The LED display model to be used in the system Currently only the MNS model is supported MNS is a two line RGB color display Header Color The color that will be applied to the message header Note...

Page 36: ...the grid for any text value The grid auto adjusts to show you records that contain the filter value To clear the filter remove the filter text press the Enter key when the cursor is in a blank Filter...

Page 37: ...ents for the Messaging Client function Figure 13 Messaging Groups Configuration Filter The Filter field allows you to search the grid for any text value The grid auto adjusts to show you records that...

Page 38: ...page to appear Figure 14 Messaging Group Recipients Configuration Click on the Messaging Group selector to assign or unassign Recipients from the Messaging Group All of the eligible recipients define...

Page 39: ...ill be selected If you uncheck the Select All checkbox all of the filtered records will be un selected If there is no active filter all of the records are affected by the Select All checkbox Once you...

Page 40: ...the page Add new predefined message The Add new predefined message button allows you to create a new record To create a new record click the Add new predefined message button ID The ID field is a refe...

Page 41: ...be reset in the system You will need to refresh this page to see the Test Active state change occur Max Msg Age Defines the maximum age in seconds of a given test message When a given test message age...

Page 42: ...th Wander alert class assigned to it is detected within the configured proximity of a Wireless Receiver Exit Risk is generated when a WaveTrac sensor that is a Resident model with Wander alert class a...

Page 43: ...ll perform troubleshooting logging so that the WaveTrac Receiver Logs will have useful data in them WaveTrac Receiver Logs EP Any WaveTrac Wireless Receivers with assigned Behaviors will be listed her...

Page 44: ...rror Log link to display a listing of the last 1 000 Web Server error records Data I O Log Click the Data I O Log link to display a listing of the last 1 000 data input output records Figure 21 Data I...

Page 45: ...ernet access and to be able to use IP port 22 on that connection Restart Server Button Click the Restart Server button to cause the server to restart The restart process may take a few minutes Inputs...

Page 46: ...otocol over a serial port If an Ethernet output is offered or you want to use Ethernet serial servers you can configure an Ethernet interface Figure 23 Data Inputs Configuration Following are the comp...

Page 47: ...to the server If an Ethernet interface is used with TAP COMP2 or SMTP protocols the Settings value should represent an IP Port value formatted as port NNNN e g port 3737 If a USB based serial port in...

Page 48: ...the maintlist Protocol The communications protocol used by the selected interface on the selected data input For the Ethernet interface any of the protocols can be selected For a USB based interface t...

Page 49: ...isplay Adaptive model MNS Smartphone Requires Responder 5000 Messaging App SMTP e mail TAP DAV Digital Alert Viewer Data outputs can be configured to connect via serial port or via Ethernet Note that...

Page 50: ...ort as well as the value defined in the Settings field Note that Ethernet output interface is required for any Data Outputs that use LED Display protocol IP Address The IP Address field defines the IP...

Page 51: ...ess otherwise disabled via sendcancel 0 Following is a list of Settings parameters available for use with Data Outputs their range of values and their default behaviors baud NNNN with valid values of...

Page 52: ...ny Data Connections in the system Note that the Rules and Filters configuration process is also required to optimize the RMS system operation Figure 26 Data Connections Configuration Filter The Filter...

Page 53: ...ou want processed by the Event Processing System To fully enable data output from the Event Processing System you will also need to associate each Zone with one or more Data Outputs in the Zones Data...

Page 54: ...unt to appear and the app must also be currently connected to the server At least one recipient that is not Offline need to be selected before the Send button becomes enabled 2 One or more Data Connec...

Page 55: ...P The Rooms page allows configuration of rooms The Rooms menu item is only available when Event Processing is enabled Rooms are an optional part of the RMS system configuration but provide a useful me...

Page 56: ...red in the Outputs Audio Files section Delete Click the Trash Can icon if you want to delete this database record If the Delete function fails it is probably caused by the existence of associated Zone...

Page 57: ...Unassigned Delete Click the Trash Can icon if you want to delete this database record If the Delete function fails it is probably caused by the existence of associated Zones Residents records which s...

Page 58: ...Filter The Filter field allows you to search the grid for any text value The grid auto adjusts to show you records that contain the filter value To clear the filter remove the filter text press the E...

Page 59: ...available when Event Processing is enabled The audio file will be played by the either the audio file to two way radio interface device or in a Digital Alert Viewer in either a desktop browser or on a...

Page 60: ...s Invert Polarity EP If checked the wireless receiver reverses the polarity that it uses to detect a door open event when the wireless receiver is configured with Wander behavior The Invert Polarity c...

Page 61: ...alue Name The reference name for the LED display IP Address The IP Address of the LED display Edit the IP address to match that configured into the LED display Settings The Settings value used with th...

Page 62: ...display when there are no active events or active priority messages to be displayed If the individual LED Display Default Msg is defined it will take precedence over the system level LED Display Defa...

Page 63: ...ital Alert Viewer allowing the Digital Alert Viewer to only display messages associated with the defined Pager ID values The Pager ID List should be comma separated values An example Pager ID List val...

Page 64: ...d new audio gateway The Add new audio gateway button allows you to create a new record To create a new record click the Add new audio gateway button ID The ID field is a reference field identifying th...

Page 65: ...ou records that contain the filter value To clear the filter remove the filter text press the Enter key when the cursor is in a blank Filter field or refresh the page Add new audio file The Add new au...

Page 66: ...vailable when Event Processing is enabled Alert types are required to help the system properly format alert messages Following is a view of the Alert Types Configuration screen Figure 37 Alert Types C...

Page 67: ...ither a desktop browser or on a digital TV screen Default is Unassigned Audio files are configured in the Outputs Audio Files section Delete Click the Trash Can icon if you want to delete this databas...

Page 68: ...tected by the system Sensor records are automatically created by the server and the Address value is non editable Model Non editable field auto detected by the system when the WaveTrac sensor is detec...

Page 69: ...t can be an optional assignment that can improve the detail in an alert message as required If a resident is assigned to a sensor and a room is assigned to a resident in the Residents table that room...

Page 70: ...he Rules and Filters section Delete If the Delete function fails it is probably caused by the existence of associated Zones WaveTrac Sensors records which should be removed first before the deletion c...

Page 71: ...nsor into service The Class types are Mobile Fixed and Wander The Mobile class causes proximity based location tracking of the sensor The Fixed class does not perform tracking on the sensor The Wander...

Page 72: ...ther areas of the system such as Rooms Residents and Wireless Receivers Where schedules are layered during the process of generating alerts or delivering alert notifications for the system elements wh...

Page 73: ...in the filter value To clear the filter remove the filter text press the Enter key when the cursor is in a blank Filter field or refresh the page ID The ID field is a reference field identifying the d...

Page 74: ...is added to the alert text if the Add Location feature is enabled Resident The resident that the sensor associated with the Text Input Alert message is assigned to Typically used with mobile sensors R...

Page 75: ...ng displayed on all LED Displays connected to the system if the associated alert is activated Default is Unassigned Once the alert is completed the priority message will be removed from all LED Displa...

Page 76: ...alert viewer requires a user account configured here The Digital Alert Viewer modules that are attached to digital TV units will be auto detected and auto populated into this list and their User ID va...

Page 77: ...resented in the Messaging Client Recipients list E mail Optional E mail address for the user If the E mail address is non blank alerts will be routed to the e mail address based on any assigned zones...

Page 78: ...nt Alerts feature is only available when the Event Processing System is enabled If checked the logged in user receives all maintenance alerts for sensors assigned to Zones that this user is associated...

Page 79: ...cess to the server s IP address An example Alert Client URL is http 69 15 24 221 client xml If the User Account used to log into the Alert Client has Create Alerts enabled you will see a red plus sign...

Page 80: ...system The Zones menu item is only available when the Event Processing System is enabled A Zone is a system reference that allows configuration of relationships between sensors residents rooms and al...

Page 81: ...checked the Zone is assigned to 1st Shift operations and alerts will be delivered to that Zone during 1st shift 2nd Shift If checked the Zone is assigned to 2nd Shift operations and alerts will be de...

Page 82: ...arch field allows you to narrow your list of items and is case insensitive If you type a term in the Search field such as em only items that contain em will be displayed When you click the Select All...

Page 83: ...EP The Zones Inovonics Sensors Configuration page allows configuration of the relationships between Inovonics sensors and the Zones configured into the system The Zones Inovonics Sensors menu item is...

Page 84: ...s and is case insensitive If you type a term in the Search field such as C only items that contain C will be displayed as shown in the figure below Figure 48 Assignment to Zone with Filtering When you...

Page 85: ...red into the system The Zones Rooms menu item is only available when the Event Processing System is enabled All of the defined Zones are listed on this page Click on a specific Zone selector to assign...

Page 86: ...Zones Backup Zones EP The Zones Backup Zones Configuration page allows configuration of the relationships between Backup Zones and the Zones configured into the system The Zones Backup Zones menu item...

Page 87: ...rence field identifying the database record ID value Name A reference name for the Schedule Schedule The schedule defining when alerts should be processed Click on the Schedule link to review edit the...

Page 88: ...ocessing Schedule Configuration Two Rows Schedules An Alert Processing Schedule is defined by adjusting time sliders and assigning one or more days of the week to a particular schedule row Each schedu...

Page 89: ...n click and drag a range slider handle or click anywhere along the slider Clicking along the slider will cause a handle for that slider to move to where you clicked Selected Handle When a particular h...

Page 90: ...ort Template Filter Method The filtering method assigned to the Report Template This field is for reference only and is configured using the Configure link associated with the selected Report Template...

Page 91: ...t is selected you can select sorting by Time or Response with the default being Time When Frequent Calls report is selected Sensors report is selected Wireless Receivers report is selected or Connecti...

Page 92: ...grid for any text value The grid auto adjusts to show you records that contain the filter value To clear the filter remove the filter text press the Enter key when the cursor is in a blank Filter fie...

Page 93: ...eport Only User Accounts who have an e mail address assigned can be selected to receive scheduled reports Can be Unassigned 4th Recipient A recipient assigned to receive the scheduled report Only User...

Page 94: ...our Room Zone or Call Volume with the default being Date When Event Activity report is selected you can select sorting by Time or Response with the default being Time When Frequent Calls report is sel...

Page 95: ...wser Report Recipient Select an E mail address to send an E mail Report to The selection list is created from User accounts that have E mail addresses assigned to them E mail Report Button Click the E...

Page 96: ...he RMS so that the router can provide DHCP services to the RMS Run WaveWare Discover and Reset Tool on the laptop to discover the RMS 3 Attach a video monitor to the HDMI port on the RMS Attach a keyb...

Page 97: ...tected 3 An odd response to a paging message such as an ID triggers a new login process as a means of re establishing synchronization with the paging system If the odd response is ID RMS will respond...

Page 98: ...98...

Page 99: ...x in the Secondary Power Settings section of the Power tab The options are Power On Stay Off Last State The RMS should be configured to use the Power On option which allows a full boot up process to a...

Page 100: ...server using IP port 22 and SSH secure tunneling You can launch Support Session from either the web interface login page or from the Setup Utilities page Once the Support Session is launched if it suc...

Page 101: ...n icon Answerable notices can be Declined or Answered Non answerable notices can be Acknowledged You can install the Responder 5000 Messaging app Android version from the Google Play store On installa...

Page 102: ...102 Tapping Answer on the answerable notice dialog pops up an answer dialog that establishes an audio call with the originating call device To end the call tap the red phone icon...

Page 103: ...the dropdown menu then tap on the green speaker icon to launch the call and tap on the red phone icon to end the call Priority colors and non default alert notification sounds can be configured in the...

Page 104: ...auto register with RMS Name the Inovonics repeaters in the Facility Wireless Receivers page Name the Inovonics sensors in the Alert Sources Inovonics Sensors page using either the Name field or the R...

Page 105: ...0 app Extension values to create the required User Accounts in the system Associate User Accounts with your primary Zones and backup Zones using the Zones User Accounts page Inovonics User Experience...

Page 106: ...he GET method is as follows http ip_address http_input xml pin NNN msg AAAA cancel 0 where ip_address is the IP address of the RMS NNN is a numeric pager ID PIN value of any length and AAAA is an alph...

Page 107: ...neywell Notifier NWS 3 Web Server fire panel s e mail output do the following Configure the RMS E Mail Input Server by disabling Address Filtering Create a Data Input in RMS that uses the SMTP protoco...