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If the schedule is unassigned, alerts associated with that user will always be sent to the defined
recipient. Schedules can be assigned in other areas of the system, such as Rooms, Residents and
Wireless Receivers. Where schedules are layered during the process of generating alerts or delivering
alert notifications, for the system elements where a schedule is assigned, if any one or more of those
assigned schedules indicate that the alert should be generated, the alert will be generated.
Normal Alerts
EP
The Normal Alerts feature is only available when the Event Processing System is enabled.
If checked, the logged in user receives all normal alerts for sensors assigned to Zones that this user is
associated with, filtered by any schedule assignments. Normal alerts are any alert that is not defined as
a maintenance alert or a supervisory alert. If none of these three checkboxes are checked, the logged in
user will receive no alerts.
Maint Alerts
EP
The Maint Alerts feature is only available when the Event Processing System is enabled.
If checked, the logged in user receives all maintenance alerts for sensors assigned to Zones that this user
is associated with, filtered by any schedule assignments. Maintenance alerts are alerts that require
system maintenance, such as low battery alerts and tamper alerts.
Supv Alerts
EP
The Supv Alerts feature is only available when the Event Processing System is enabled.
If checked, the logged in user receives all supervisory alerts for sensors assigned to Zones that this user
is associated with, filtered by any schedule assignments. Supervisory alerts are alerts that are escalated,
typically due to an escalation triggered by an alert that ages past the escalation point configured into the
system.
Delete
If the Delete function fails, it is probably caused by the existence of associated
Zones/User Accounts
records, which should be removed first before the deletion can be successful.
Pagers
The Pagers page allows the configuration of pagers used in the system. Both normal POCSAG radio
pagers can be configured, in addition to combination POCSAG/WiFi pagers made by Daviscomms.
