WaveWare STG, Manual

Page 1: ...are Discover and Reset Tool 4 Configure the STG 5 Save the STG Settings 7 Restart the STG 7 Configuration 7 DHCP 7 STG IP Address 8 Subnet Mask 8 Gateway IP 8 Time Server 8 Ethernet Paging System IP A...

Page 2: ...ool 14 Troubleshooting Problems During Software Update Process 14 Examining STG Log Data 14 Sip Input Data Log 14 Restarting the STG 15 STG Throughput Capabilities 15 Adjusting the STG Boot Up Method...

Page 3: ...port controlled paging systems or downstream devices that process TAP protocol Note When connecting WaveWare paging systems to the STG USB ports you will need a Belkin USB to Serial Portable Adapter...

Page 4: ...e Discover and Reset Tool Note WaveWare Discover and Reset Tool requires Microsoft NET runtime files to be installed on the PC that will be used to run the app Connect a Windows PC running the WaveWar...

Page 5: ...that the STG is connected to does not allow UDP broadcast packets then the WaveWare Discover and Reset Tool will not discover the STG Refer to Troubleshooting section for how to address this issue Con...

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Page 7: ...iguration page 3 The STG is hard coded to listen for SIP UDP communications on IP port 5060 4 The Serial Paging Systems configuration values apply to all connected Serial Paging Systems Typical Serial...

Page 8: ...g System IP Address field displays the currently assigned IP address for any Ethernet paging system that you want the STG to communicate to If you do not want the STG to try to communicate to an Ether...

Page 9: ...r Following is an example of how the demo TAP paging messages are logged by the STG Fri Sep 16 2016 16 39 09 GMT 0500 Central Daylight Time PagerId 101 Message 1Demo101 1 Patient OT INTERNALLY GENERAT...

Page 10: ...script retrieval the system restarts and applies the update script This feature requires the STG to have internet access Note that the update process can take up to 25 minutes and the STG should not b...

Page 11: ...STG related log entries will show that each session was terminated by a 404 error as shown in the figure below That is normal due to the need to use 404 Not Found signaling to the Responder so that t...

Page 12: ...discovered STG a popup window will occur that tells you that you need to reset the STG Resetting an STG primarily enables DHCP mode in the STG and restarts the STG To reset an STG click on the reset...

Page 13: ...input or output to review the communications on each of the input and or outputs as an additional means of troubleshooting communications You can e mail all or part of a particular Data Log to WaveWa...

Page 14: ...so that the router can provide DHCP services to the STG Run WaveWare Discover and Reset Tool on the laptop to discover the STG 3 Attach a video monitor to the HDMI port or mini DisplayPort on the STG...

Page 15: ...the button on top of the STG observe the LED in the button to start blinking wait several seconds for the illumination of the button to stop then press the button again to restart the STG STG Through...

Page 16: ...e Power tab The options are Power On Stay Off Last State The STG should be configured to use the Power On option which allows a full boot up process to automatically occur each time power is applied I...

Page 17: ...tion with the paging system If the odd response is ID the STG will respond with ESC PG1 CR For any other odd response the STG will respond with BYE CR then will output a CR every 3 seconds if the ID r...

Page 18: ...TAP over Ethernet output driver to correct a long term socket connectivity issue V1 08 Modified TAP output driver to alternately output BYE CR and CR at the beginning of any new paging system connect...