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Important Safety Instructions

DEFINITION OF KEY WORDS USED IN THIS MANUAL:

WARNING 

INDICATES A POTENTIALLY HAZARDOUS SITUATION WHICH; IF NOT 

AVOIDED, COULD RESULT IN SEVERE OR FATAL INJURY.

CAUTION 

PROPERTY DAMAGE OR INJURY CAN RESULT FROM FAILURE TO FOLLOW 

INSTRUCTIONS.

IMPORTANT: 

REQUIRED STEP FOR SAFE AND PROPER DOOR OPERATION.

NOTE:

 Information assuring proper installation of the door.

READ THESE INSTRUCTIONS CAREFULLY BEFORE ATTEMPTING INSTALLATION. IF 

IN QUESTION ABOUT ANY OF THE PROCEDURES, DO NOT PERFORM THE WORK. 

INSTEAD, HAVE A TRAINED DOOR SYSTEMS TECHNICIAN DO THE INSTALLATION OR 

REPAIRS.
1.

 

READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS.

2.

 

Wear protective gloves during installation to avoid possible cuts from sharp metal 

edges.

3.

 

It is always recommended to wear eye protection when using tools, otherwise eye 

injury could result.

4.

 

Avoid installing your new door on windy days. Door could fall during the installation 

causing severe or fatal injury.

5.

 

Doors 12’-0” wide and over should be installed by two persons, to avoid possible 

injury.

6.

 

Operate door only when it is properly adjusted and free from obstructions.

7.

 

If a door becomes hard to operate, inoperative or is damaged, immediately have 

necessary adjustments and/ or repairs made by a trained door system technician using 

proper tools and instructions.

8.

 

DO NOT stand or walk under a moving door, or permit anybody to stand or walk under 

an electrically operated door.

9.

 

DO NOT place fingers or hands into open section joints when closing a door. Use lift 

handles/ gripping points when operating door manually.

10.

  DO NOT permit children to operate garage door or door controls. Severe or fatal injury 

could result should the child become entrapped between the door and the floor.

11.

  Due to constant extreme spring tension, do not attempt any adjustment, repair or 

alteration to any part of the door, especially to springs, spring brackets, bottom corner 

brackets, fasteners, counterbalance lift cables or supports. To avoid possible severe or 

fatal injury, have any such work performed by a trained door systems technician using 

proper tools and instructions.

12.

  On electrically operated doors, pull down ropes must be removed and locks must be 

removed or made inoperative in the open (unlocked) position.

13.

  Top section of door may need to be reinforced when attaching an electric opener. 

Check door and/ or opener manufacturer’s instructions.

14.

  Visually inspect door and hardware monthly for worn and or broken parts. Check to 

ensure door operates freely.

15.

  Test electric opener’s safety features monthly, following opener manufacturer’s instruc-

tions.

16.

  NEVER hang tools, bicycles, hoses, clothing or anything else from horizontal tracks. 

Track systems are not intended or designed to support extra weight.

17.

  This door may not meet the building code wind load requirements in your area. For 

your safety, you will need to check with your local building official for wind load code 

requirements and building permit information.

18.

  For windloaded doors, the wind performance is achieved via the entire door system 

and component substitution is not authorized without express permission by Wayne 

Dalton.

NOTE:

 It is recommended that 5/16” lag screws are pilot drilled using a 3/16” drill bit, prior 

to fastening.

CAUTION 

IF ANY PART OF THE DOOR IS TO BE INSTALLED ONTO PRESERVATIVE-

TREATED WOOD, PTFE-COATED OR STAINLESS STEEL FASTENERS MUST BE 

OBTAINED AND USED. REPLACEMENT FASTENERS MUST BE OF AT LEAST 

EQUAL STRENGTH AND SIZE AS ORIGINAL FASTENERS. IF THE ORIGINAL 

FASTENER WAS RED-HEAD, THE REPLACEMENT FASTENER MUST BE RED-

HEAD ALSO. CONTACT WAYNE DALTON FOR FASTENER STRENGTH VALUES IF 

NEEDED.

WARNING 

IMPACT GUNS ARE NOT RECOMMENDED. WHEN INSTALLING 5/16” LAG 

SCREWS USING AN ELECTRIC DRILL/ DRIVER, THE DRILL/ DRIVERS 

CLUTCH MUST BE SET TO DELIVER NO MORE THAN 200 IN-LBS OF 

TORQUE. FASTENER FAILURE COULD OCCUR AT HIGHER SETTINGS.

IMPORTANT: 

RIGHT AND LEFT HAND IS DETERMINED INSIDE THE BUILDING LOOKING OUT.

Potential Hazard

Effect

Prevention

 

Moving door

   WARNING

Could result in Death or Serious 

Injury

Keep people clear of opening 

while Door is moving.

Do 

NOT

 allow children to play 

with the Door Opener.

Do 

NOT

 operate a Door that 

jams or one that has a broken 

spring.

High tension spring

   WARNING

Could result in Death or Serious 

Injury

Do 

NOT

 try to remove, install, 

repair or adjust springs or 

anything to which door spring 

parts are fastened, such as, 

wood blocks, steel brackets, 

cables or other like items.

Installations, repairs and 

adjustments must be done by 
a trained door system techni-

cian using proper tools and 

instructions.

Removing an Existing Door 

and Preparing the Opening

IMPORTANT: 

COUNTERBALANCE SPRING TENSION MUST ALWAYS BE RELEASED BEFORE 

ANY ATTEMPT IS MADE TO START REMOVING AN EXISTING DOOR.

WARNING 

A POWERFUL SPRING RELEASING ITS ENERGY SUDDENLY CAN CAUSE 

SEVERE OR FATAL INJURY. TO AVOID INJURY, HAVE A TRAINED DOOR 

SYSTEMS TECHNICIAN, USING PROPER TOOLS AND INSTRUCTIONS, 

RELEASE THE SPRING TENSION.

To avoid possible injury and to insure proper installation, it's highly recommended that you 

read and fully understand the complete instructions on removing an Existing Door & Prepar-

ing the Opening. These are available for download at 

www.Wayne-Dalton.com

 or at your 

local Wayne Dalton Sales Center.

IMPORTANT: 

IF YOU JUST REMOVED YOUR EXISTING DOOR OR YOU ARE INSTALLING A 

NEW DOOR, COMPLETE ALL STEPS IN PREPARING THE OPENING.
To ensure secure mounting of track brackets, side and center brackets, or steel angles to 

new or retro-fit construction, it is recommended to follow the procedures outlined in DASMA 

technical data sheets #156, #161 and #164 at 

www.dasma.com

.

The inside perimeter of your garage door opening should be framed with wood jamb 

and header material. The jambs and header must be securely fastened to sound framing 

members. It is recommended that 2” x 6” lumber be used. The jambs must be plumb and 

the header level. The jambs should extend a minimum of 12” (305 mm) above the top of 

the opening for TorqueMaster

®

 counterbalance systems. For low headroom applications, the 

jambs should extend to the ceiling height. Minimum side clearance required, from the open-

ing to the wall, is 3-1/2” (89 mm).

IMPORTANT: 

CLOSELY INSPECT JAMBS, HEADER AND MOUNTING SURFACE. ANY WOOD 

FOUND NOT TO BE SOUND, MUST BE REPLACED.
For TorqueMaster

®

 counterbalance systems, a suitable mounting surface (2” x 6”) must be 

firmly attached to the wall, above the header at the center of the opening.

2

Pre-Installation

Summary of Contents for 9700

Page 1: ...ructions 7 Counterbalance Installation Instructions 12 Optional Installation 18 Door Arm Hookup 18 Inside Lock 18 Pull Down Rope 18 Maintenance 19 Cleaning Your Garage Door 19 Painting Your Garage Doo...

Page 2: ...permission by Wayne Dalton NOTE It is recommended that 5 16 lag screws are pilot drilled using a 3 16 drill bit prior to fastening CAUTION IF ANY PART OF THE DOOR IS TO BE INSTALLED ONTO PRESERVATIVE...

Page 3: ...ACKROOM REQUIREMENT Backroom is defined as the distance needed from the opening back into the garage to allow the door to open fully NOTE For door heights from 10 1 to 14 0 refer to your operator manu...

Page 4: ...ified by 2 graduated end hinges on a 4 section high door and by 3 graduated end hinges on a 3 section high door Also on a 3 section door the lock section will come with a warning label attached to the...

Page 5: ...Vise clamps Hammer Step ladder Pencil Leather gloves Locking pliers Safety glasses Approved winding bars Saw horses 5...

Page 6: ...ertical Track Assemblies J TORSION SPRING ASSEMBLY AS REQUIRED J1 Left Hand and Right Hand Torsion Springs As Required J2 Counterbalance Lift Cables J3 Left Hand End Bearing Bracket As Required J4 Rig...

Page 7: ...set on the vertical track Align the slot in the jamb bracket with the lower hole of the hole slot pattern Hand tighten jamb bracket using 1 1 4 20 x 9 16 track bolt and 1 1 4 20 flange hex nut Place t...

Page 8: ...n Double graduated end hinge Hinge tube Counterbalance lift cable Long stem track roller Bottom weather seal Bottom section Milford pin Cable loop Milford pin Bottom corner bracket Short stem track ro...

Page 9: ...eat same process for other side Vertical track assembly Jamb bracket Flag angle Flag angle lag screw locations 5 16 x 1 5 8 Lag screws Bottom section Track rollers 3 8 to 5 8 Spacing Bottom section 15...

Page 10: ...hand side of the top section and using the top fixture as a template shown on the Windload Specification Sheet determine the placement for the top fixture roller slide on the top portion of the strut...

Page 11: ...Assemblies you have WARNING DO NOT RAISE DOOR UNTIL HORIZONTAL TRACKS ARE SECURED AT REAR AS OUTLINED IN STEP REAR BACK HANGS OR DOOR COULD FALL FROM OVERHEAD POSITION CAUSING SEVERE OR FATAL INJURY I...

Page 12: ...er to Package Contents Breakdown of Parts to determine which Center Bracket s came with your door NOTE Drill 3 16 pilot holes into header for the lag screws NOTE Refer to Package Contents Breakdown of...

Page 13: ...able drum at the left end of the torsion shaft torsion keyed shaft Slide the center bracket bearing onto the torsion shaft torsion keyed shaft followed by the torsion springs and cable drums IMPORTANT...

Page 14: ...kets If your spring diameter is either 2 or 2 5 8 then two springs will share the same center bracket unless a coupler assembly is provided IF YOU DON T HAVE A COUPLER ASSEMBLY Slide center bracket be...

Page 15: ...ical tracks just above the third track roller This is to prevent the garage door from rising while winding springs NOTE Check the following before attempting to wind torsion spring s a Counterbalance...

Page 16: ...LOCKING PLIERS FROM VERTICAL TRACKS Raise the door until the top section and half of the next section are in the horizontal track radius Do not raise door any further since rear of horizontal tracks a...

Page 17: ...ing the set screws in the winding cone IMPORTANT BE PREPARED TO SUPPORT THE FULL FORCE OF THE TORSION SPRING ONCE THE SET SCREWS ARE LOOSE Carefully adjust spring tension 1 4 turn Retighten both set s...

Page 18: ...th the square hole in the vertical track The inside lock should be spaced ap proximately 1 8 away from the section edge IMPORTANT INSIDE LOCK S MUST BE REMOVED OR MADE INOPERATIVE IN THE UN LOCKED POS...

Page 19: ...rce settings must be adjusted properly Refer to the owner s manual supplied with your drawbar operator for complete details on installa tion operation maintenance and testing of the operator MAINTAINI...

Page 20: ...rate door ONLY when it is properly adjusted and free of obstructions 2 If a door becomes hard to operate inoperative or is damaged immediately have necessary adjustments and or repairs made by a train...

Page 21: ...rized alteration or repair of the Product or to any Product or component which has been damaged or deteriorated due to misuse neglect accident failure to provide necessary maintenance normal wear and...

Page 22: ...rvice representative They will be happy to handle any questions that you may have Thank you for your purchase PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE After installation is complete leave this I...

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