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AC TROUBLESHOOTING CHART

Symptoms

Possible Cause(s)

Suggested Remedies

Pump will not  
start or run 
 
 
 
 
 
 

1.  Water level too low
2.  Blown fuse or tripped circuit breaker 

3.  Low supply voltage
4. Motor
5. Switch
6.  Inlet screen clogged
7.  Switch obstruction

1.  Water must be at the appropriate level to activate switch 
2.  If blown, determine cause and then either replace with proper 

sized fuse or reset breaker

3.  Contact an electrician
4.  Replace pump
5.  Replace unit if switch is broken
6.  Remove debris
7.  Remove obstruction to ensure free motion of switch

Pump starts and 
stops too often

1.  Back-flow of water from discharge 

pipe

2. Switch
3.  Check valve not functioning properly 

or leaking

1.  Install check valve 

2.  Replace unit if switch is broken
3.  Remove and examine check valve for prop er in stal la tion and free 

operation. Replace check valve if necessary.

Pump shuts off 
and turns on 
independently 
of switch (trips 
thermal overload 
protection)

1.  Excessive water temperature
2. Switch
3.  Switch obstruction
4.  Obstruction in discharge pipe
5.  Low supply voltage

1.  Pump should not be used for hot water
2.  Replace pump
3.  Remove obstruction to ensure free motion of switch
4.  Remove obstruction in discharge piping
5.  Contact an electrician.

Pump operates 
noisily or vibrates 
excessively

1.  Worn bearings
2.  Impeller broken
3.  Piping attachments to building 

structure too rigid or too loose

1.  Replace pump
2.  Replace pump
3.  Install rubber coupling (available at local hardware stores) to 

isolate pump vibration from discharge plumbing

Pump will not 
shut off

1. Switch
2.  Switch obstructions
3.  Restricted discharge (obstruction in 

piping)

4.  Excessive inflow or pump not 

properly sized for application

1.  Replace unit if switch is broken
2.  Remove obstruction to ensure free motion of switch
3.  Remove obstruction from discharge piping 

4.  Recheck all sizing calculations to determine proper pump size

Pump operates 
but delivers little 
or no water

1.  Low supply voltage
2.  Inlet screen clogged
3.  Pump not properly sized for 

application

4.  Check valve stuck closed or 

installed backwards

5.  Shut off valve closed

1.  Contact an electrician
2.  Remove debris
3.  Recheck all sizing calculations to determine proper pump size 

4.  Remove and examine check valve for proper installation and free 

operation

5.  Open valve

Pump trips GFCI 1.  Bad GFCI

2.  Bad pump

1.  Contact and electrician to replace GFCI
2.  Replace pump

Operating Instructions and Parts Manual

9

www.waynepumps.com

WSS30Vn

Summary of Contents for WSS30Vn

Page 1: ...c SHAFT Steel Stainless Steel DISCHARGE 1 1 2 in NPT Submersible Sump Pump System www waynepumps com Intended for Indoor Use Only Please read and save these instructions Read carefully before attempti...

Page 2: ...cause damage to equipment IMPORTANT SAFETY INFORMATION RISK OF ELECTRIC SHOCK TO REDUCE THIS RISK OBSERVE THE FOLLOWING WARNINGS RISQUE DE CHOC LECTRIQUE POUR R DUIRE CE RISQUE TENIR COMPTE DES AVERT...

Page 3: ...CORD OR SURGE PROTECTOR Extension cords and or surge protectors could present a safety hazard if not sized properly become damaged or the connection falls into the sump If receptacle is not within rea...

Page 4: ...and water Si de l acide de batterie entre en contact avec les yeux les rincer avec de l eau courante froide pendant 10 minutes et consulter imm diatement un m decin Si l acide entre en contact avec l...

Page 5: ...and is free to move throughout its travel 7 Install discharge plumbing according to local regional and state codes Rigid PVC pipe is required Do not use flexible hose in a permanent application A 1 1...

Page 6: ...onnectors The connections are all unique and cannot be interchanged FLOOR JOIST RIGID PVC PIPE TRANSFORMER REQUIRED CHECK VALVE SEE STEP 3 7 BATTERY BOX PRIMARY AC PUMP BACKUP DC PUMP SLOPE PIPE DOWN...

Page 7: ...tery voltage particularly with a defective battery In order for the indicator light to provide an accurate reading steps a through d must be followed Risk of electrical shock Unplug main ac pump and t...

Page 8: ...incorrect motor conditions or at the end of its life AC ROUTINE SUMP MAINTENANCE The pump system should be inspected 3 4 times per year for movement or buildup of debris on the switch or float Reposi...

Page 9: ...ion to ensure free motion of switch 4 Remove obstruction in discharge piping 5 Contact an electrician Pump operates noisily or vibrates excessively 1 Worn bearings 2 Impeller broken 3 Piping attachmen...

Page 10: ...e as needed 3 Make sure nothing is interfering with operation of switch 4 Pull the transformer from the wall outlet and remove Check the 20 Amp Automotive Sytle fuse located under the battery box lid...

Page 11: ...e Harrison OH 45030 U S A REPAIR KITS MODEL ALL MODELS REF NO DESCRIPTION PART NUMBER 1 FLOAT KIT 60038 WYN1 2 TRANSFORMER 60194 WYN1 3 BACK UP SWITCH Call for part 4 LID ASSEMBLY 60184 WYN1 4 2 1 3 1...

Page 12: ...SALE OF THE PRODUCT THE REMEDIES AND OBLIGATIONS STATED IN THIS WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES OF AND OBLIGATIONS TO THE OWNER FOR ANY AND ALL MATTERS ARISING WITH RESPECT TO OR IN ANY...

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