36
Common troubleshooting
1. Products cannot be opened.
Check the battery. If the battery is discharged, please use the provided
adaptor to charge the battery and then retry. Based on the discharging state, the
charging of full battery needs some time. If there is no response of the product,
please RESET the unit. Note that RESET will be disconnected, but there is no
influence on the product.
2. No sound.
Check whether the voice is set to "0". If it is so, please control it to your
favorite position. Check whether there is any playing source on the product. If
there is no playing source on the product, there will be no output of sound.
3. Noise in playing.
The damaged music files may utter noise, or discontinued sound output.
Check whether the earphone is connected. There is impurity in the jack/terminal
in the earphone and there is noise.
4. The time for playing the files in the connected memory is shortened.
Compared with the files in the built-in memory, it requires more sources
while playing the files on the external memory of MP4. Therefore, if the
product playing is respectively saved in the same file in the memory and the
outside memory and the built-in memory, the time for playing the former may
be shortened.
5. Unable to download files
Make sure that the computer and the player are properly connected.
Make sure that the memory space of the memory is full.
Make sure that the USB connection lines are not damaged.
6. The download video files can not be played
Summary of Contents for P-35
Page 8: ...8 Display screen Video playing Music playing ...
Page 9: ...9 E Book FM Radio ...
Page 10: ...10 Record ...
Page 39: ...39 ...