Problem
Possible Cause
Solution
Full-time surge protection outlets
stop providing power to
equipment. Circuit breaker
button is projecting from the side
of the unit.
Circuit breaker has been tripped due
to an overload.
Turn the UPS off and unplug at least one piece of
equipment. Wait 10 seconds, reset the circuit breaker by
pressing the button, and then turn the UPS on.
The UPS does not perform
expected runtime.
Battery not fully charged.
Recharge the battery by leaving the UPS plugged in.
Battery is worn out.
Contact ADI/W Box Technologies US 1-800-233-6261;
Canada 877-234-7378; PR 787-793-8830
The UPS will not turn on.
The on/off switch is designed to
prevent damage from rapidly turning
it off and on.
Turn the UPS off. Wait 10 seconds and then turn the UPS
on.
The unit is not connected to an AC
outlet.
The unit must be connected to a 110/120V 50/60Hz outlet.
The battery is worn out.
Contact ADI/W Box Technologies US 1-800-233-6261;
Canada 877-234-7378; PR 787-793-8830
Mechanical problem.
Contact ADI/W Box Technologies US 1-800-233-6261;
Canada 877-234-7378; PR 787-793-8830
The frequency is outside of the
operating range of 47-63Hz.
Turn the UPS off. Make sure the frequency range is within
47-63Hz. Or you can turn the UPS on in battery mode.
Power Management Software is
inactive (all icons are gray).
The USB cable is not connected.
Connect the USB cable to the UPS unit and an open USB
port on the computer.
The USB cable is connected to a
bad USB port.
Check for a different USB port and plug the cable in.
The unit is not providing battery
power.
Shutdown your computer and turn the UPS off. Wait 10
seconds and turn the UPS back on. This should reset the
unit.
Model
0E-625V8LCD
Capacity
625VA/390W
Nominal Input Voltage
120Vac
Input Frequency
50/60Hz +/- 3Hz
On-Battery Output Voltage
120Vac ± 5%
On-Battery Output Frequency
50Hz/60Hz ± 1% (auto-sensing)
Max. Load for UPS Outlets
625VA/390W
Max. Load for Full-Time Surge
Protection outlets
10 Amps
On-Battery Output Wave Form
Simulated Sine Wave
Operating Temperature
32°F to 104° F / 0° C to 40° C
Operating Relative Humidity
0 to 90% non-condensing
Size (W x H x D)
5.9
” x 3.1” x 10.6”
150 x 79 x 269 mm
Net Weight
6.4 lbs / 2.9kg
Typical Battery Recharge Time
8 hours typical from total discharge
Typical Battery Life
3 to 6 years, depending on number of discharge/recharge cycles
Battery
Sealed Maintenance Free Lead Acid Battery
Safety Approvals
UL1778(UPS), cUL CSA C22.2 No.107.3-05, FCC/DoC Class B
SYSTEM FUNCTION BLOCK DIAGRAM
EMI Filter
Surge
Suppressor
Charger
AC/DC
Battery
Inverter
DC/AC
Input
Output
Normal Mode
Battery Mode
1.
Limited Warranty
a.
General
Subject to the terms and conditions of this Limited Warranty, from the date of sale through the period of time for product categories specified in
Section 1(b), ADI warrants its W Box Technologies products to be free from defects in materials and workmanship under normal use and service,
normal wear and tear excepted. Except as required by law, this Limited Warranty is only made to Buyer and may not be transferred to any third
party.
ADI shall have no obligation under this Limited Warranty or otherwise if:
(i)
The product is improperly installed, applied or maintained;
(ii)
The product is installed outside of stated operating parameters, altered, or improperly services or repaired;
(iii)
Damage is caused by outside natural occurrences, such as lightning, power surges, fire, floods, acts of nature, or the like.
(iv)
Defects resulting from unauthorized modification, misuse, vandalism, or other causes
unrelated to defective materials or workmanship, or failures related to batteries of any type used in connection with the products sold
hereunder.
ADI only warrants those products branded as W Box Technologies products and sold by ADI. Any other products branded by third parties are
warranted by the third party manufacturer for a period as defined by the third party manufacturer, and ADI assigns to Buyer those warranties and
only those warranties extended by such third party manufacturers or vendors for non-ADI branded products. ADI does not itself warrant any
non-ADI branded product and sells only on an as is basis in accordance wi
th ADI’s terms and conditions of sale.
b.
Specific Warranties for product categories are as follows
:
Product Categories
Warranty Period
Soundbars
12 months
UPS (uninterruptible power supplies)
24 months
Analog Cameras
24 months
CCTV Power Supplies
24 months
Volume Controls
24 months
Surge Protection
24 months
In Ceiling Speakers
24 months
Monitors
30 months
Video Baluns
30 months
Intrusion Audio Devices
30 months
Magnetic Locks
36 months
Racks
60 months
TV Mounts
60 months
HDMI Cables
Limited Lifetime
Wire Ties
Limited Lifetime
Analog Cables
Limited Lifetime
Patch Cables
Limited Lifetime
Bus Terminals
Limited Lifetime
B Connectors
Limited Lifetime
Extension Cords
Limited Lifetime
2.
EXCLUSION OF WARRANTIES, LIMITATION OF LIABILITY
THERE ARE NO WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE OR OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. TO THE FULLEST EXTENT
PERMITTED BY LAW, IN NO CASE SHALL ADI BE LIABLE TO ANYONE FOR ANY (I) CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL,
OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE PRODUCT AND.OR FOR BREACH OF THIS OR ANY
OTHER WARRANTY OR CONDITION, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE
LOSS OR DAMAGE IS CAUSED BY ADI’S OWN NEGLIGENCE OR FAULT AND EVEN IF ADI HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH LOSSES OR DAMAGES. Any product description (whether in writing or made orally by ADI or ADI’s agents), specifications, samples,
models, bulletin, drawings, diagrams, engineering sheets, or similar materials used in connection with the Buyer’s order are for the sole purpose
of identifying ADI’s products and shall not be construed as an express warranty or condition. Any suggestions by ADI or ADI’s agents regarding
use, applications or suitability of the products shall not be construed as an express warranty or condition unless confirmed to be such in writing by
ADI. ADI does not represent that the products it sells may not be compromised or circumvented; that the products will prevent any personal
injury or property loss by burglary, robbery, fire or otherwise, or that the products will in all cases provide adequate warning or protection. Buyer
understands and will cause its customer to understand that a properly installed and maintained product is not insurance or guarantee that such
will not cause or lead to personal injury or property loss. CONSEQUENTLY ADI SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY,
PROPERTY DAMAGE OR OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THAT THE PRODUCT FAILED TO GIVE
WARNING. However, if ADI is held liable whether directly or indirectly for any loss or damage with respect to the products it sells, regardless of
cause or origin, its maximum liability shall not in any case exceed the purchase price of the product, which shall be fixed as liquidated damages
and not as a penalty and shall be the complete and exclusive remedy against ADI.
3.
Limitation on Liability to Buyer’s Customers
.
Buyer agrees to limit liability to its customers to the fullest extent permitted by law. Buyer acknowledges that ADI shall only be deemed to give
consumers of its products such statutory warranties as may be required by law and at no time shall Buyer represent to its customers and/or users
of ADI products that ADI provides any additional warranties. By accepting the products, to the fullest extent permitted by law, Buyer assumes all
liability for, and agrees to indemnity and hold ADI harmless against and defend ADI from, any and all suits, claims, demands, causes of action
and judgments relating to damages, whether for personal injury or to personal property, suffered by any person, firm, corporation or business
association, including but not li
mited to, Buyer’s customers and/or users of the products because of any failure of the products to detect and/or
warn of the danger for which the goods were designed or any other failure of the products whether or not such damages are caused or
contributed to by the sold or joint concurring negligence or fault of ADI.
4.
Returns
Subject to the terms and conditions listed below, during the applicable warranty period, ADI will replace Product or provide a credit at purchase at
its sole option free of charge any defective products returned prepaid. Any obligations of ADI to replace Limited Lifetime warranty products
pursuant to this warranty which result from defect are limited to the availability of replacement product. ADI reserves the right to replace any
such products with the then currently available products, or provide a credit in its sole discretion. In the event Buyer has a problem with any ADI
product, please call your local ADI branch for return instructions:
For US call 1-800-233-6261
For Canada call 877-234-7378
For Puerto Rico call 787-793-8830
Be sure to have the model number and the nature of the problem available. In the event of replacement, the return product will be credited to
Buyer’s account and a new invoice issued for the replacement item. ADI reserves the right to issue a credit only in lieu of replacement.
If any W Box Technologies product is found to be in good working order or such product’s inability to function properly is a result of user damage
or abuse, the product will be returned to Buyer in the same condition as received and Buyer shall be responsible for any return freight changes.
5.
Governing Law
The laws of State of New York apply to this Limited Warranty.
6.
Miscellaneous
Where any term of this Limited Warranty is prohibited by such laws, it shall be null and void, but the remainder of the Limited Warranty shall
remain in full force and effect.
Connected Equipment Guarantee
How Do You Open A Connected Equipment Claim?
1.
For Connected Equipment Guarantee claims, contact CyberPower Systems at (877) 297-6937 or write to Cyber Power Systems (USA),
Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379, or send an e-mail message at
claims@cpsww.com
for instructions, within 10
days of the occurrence.
2.
When you contact CyberPower, identify the Product, the Purchase Date, and the item(s) of Connected Equipment. Have information on all
applicable insurance or other resources of recovery/payment that are available to the Initial Customer and Request a Claim Number.
3.
You must provide a dated purchase receipt (or other proof of the original purchase) and provide a description of the damage to your
connected equipment.
4.
Pack and ship the product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the damage to
the Connected Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the shipping label or include
it with the product.
You must prepay all shipping costs, you are responsible for packaging and shipment, and you must pay the
cost of the repair estimate.
How Long Do I Have To Make A Claim?
All claims must be made within ten days of the occurrence.
What Will CyberPower Do To Correct Problems?
CyberPower will inspect and examine the Product.
If it appears the UPS failed to protect any equipment plugged into it, CyberPower will send you forms for making your claim for the connected
equipment. CyberPower will repair or replace the equipment that was damaged because of the failure of the UPS or pay you the fair market
value (NOT REPLACEMENT COST) of the equipment at of the time of the damage. CyberPower uses Orion Blue Book, or other a third-party
valuation guides, or eBay, craigslist, or other source to establish that amount. The maximum liability is limited to $100,000 for the
0E-625V8LCD.
All rights reserved. Reproduction without permission is prohibited.
TECHNICAL SPECIFICATIONS
Limited Warranty and Connected Equipment Guarantee
TROUBLESHOOTING
