WCDTV IPTV Middleware Remote Control & DVR, User Manual

Page 1: ... Control DVR User Guide Version 2 0 The information presented in this document is written for the default settings of the system This guide is a WORKING DOCUMENT The information and screen captures represented in this document WILL CHANGE frequently Information in this document may change without notice ...

Page 2: ...artial Text Search Using the Search Button on Remote Control 14 Record Programs 15 Record What You Are Currently Watching 15 Create a One Time Recording from the Guide 17 Record a Live Event 18 Record a Series from the Guide 19 Watch a Recorded Program 21 Playback Bar 23 Delete a Recording 24 Using Bookmarks 25 Working with Multiple Streams 26 Recording Conflicts 28 Attempt to Watch a Locked Chann...

Page 3: ...nding the My Recordings Menu 45 Understanding the My Phone Menu 47 Understanding the My Settings Menu 48 Display Settings 48 General Guide Settings 49 Parental Controls 50 Change PIN 50 Edit Locked 51 Set Ratings 51 Phone Options 52 Recording Settings 53 Changing the Number of Rows and Columns in the Guide 54 Caller ID and Message Waiting Indication on the TV 56 Important Note 57 ...

Page 4: ...nt program if the phone rings and the freedom to rewind or instant replay a scene that you just have to see again Your DVR will record up to one hour of Live TV It s important to understand the Live TV recording is permanent Unlike recording a program on your DVR to watch later the DVR records Live TV in a temporary storage or a buffer For Live TV recordings this temporary recording buffer will be...

Page 5: ...Webster Calhoun DTV IPTV Middleware Version 2 0 Rev August 10 2010 Page 5 The Remote ...

Page 6: ...turn to the current part of a live broadcast Skip Forward Skip forward 30 seconds while watching a recording Replay Skip backward 10 seconds while watching a recording or while watching live TV Play Begin watching a recording Forward Forward through parts of a recording Record Press to record a program Pause Pause what you are currently watching Stop Press to Stop watching a recording or to Stop a...

Page 7: ...he Info button or the Browse button Using the OK Button Now Playing 1 Press the OK button on the remote control 2 When you press the OK button you see what is happening on the DVR at this point In this example the TV symbol indicates you are viewing channel 35 The tower symbol next to channel 35 indicates you are viewing live television Channels 33 and 34 are recording as indicated by the red circ...

Page 8: ...tom of the screen you see the channel number channel name current date and time program name date and time the program airs a status bar showing how far along the program is and the program that airs next 2 Press the Browse Arrow buttons right left to view what is showing later on the current channel Or press the Browse Arrow buttons up down to view what is showing on another channel 3 Press the D...

Page 9: ...ou see the channel number channel name current date and time program name date and time the program airs a status bar showing how far along the program is and the program that airs next 2 Press the Browse Arrow buttons right left to view what is showing later on the current channel Or press the Browse Arrow buttons up down to view what is showing on another channel 3 Press the Day and Day buttons ...

Page 10: ...wse Arrow buttons on the remote control Or press the Channel and Channel buttons As you do this a description of the highlighted program will display at the top of the screen 3 To move through the guide one page at a time press the Page up and Page down buttons on the remote control 4 To move through the guide a full 24 hours press the Day and Day buttons on the remote control You cannot use the D...

Page 11: ... a second time you can view the Guide in Channel Guide view where similar information is displayed in a different format 7 To browse through the guide using a Favorites list press the blue button The list name will appear at the bottom of the screen Keep pushing the blue button to scroll through the different Favorites lists ...

Page 12: ...Webster Calhoun DTV IPTV Middleware Version 2 0 Rev August 10 2010 Page 12 8 To Exit the Guide either press the Guide button a third time or press the Exit button on the remote control ...

Page 13: ...ecall the full name of a program or movie Perform a Title Search Within the Guide 1 While viewing the Guide press the Search button yellow button on the remote control 2 This will perform a full title search to return all instances of the selected program In this example we found all instances of the program Ace of Cakes 3 If there is an instance of the program in the search results that you would...

Page 14: ...keys on the remote control to highlight the letters and press OK to select a letter When you have entered all the text you will enter arrow down to Submit and press OK 3 In this example the user has searched for all programs with the word dog in the title 4 If there is a program in the search results that you would like to record you may schedule a recording from the list of search results Simply ...

Page 15: ...ked by parental rating settings or on a channel that is locked the DVR will record the program but you will be required to enter a PIN to view it Record What You Are Currently Watching If you are watching a program and decide that you want to record the remainder of the program you can easily start the recording 1 While watching a program press the Record button on the remote control 2 Choose whet...

Page 16: ...tton Choose from the options regarding how to save the partial recording The options are a Stop Recording and Keep Saves the recording for future use b Stop Recording Keep and Protect Saves the recording and protects it from automatic deletion c Stop Recording and Delete Deletes the recording from memory d Continue Recording Does not stop recording the program ...

Page 17: ...hlight the program you want to record and press the OK button on the remote control The recording options will display 2 Choose to create a one time recording and press OK on the remote control 3 A Red circle will display in the guide indicating the program will record 4 You will also be able to find the recording in the Future Recordings list 5 If you change your mind and decide against recording...

Page 18: ...ple would be a major league baseball game or football game 1 From the Guide highlight the program you want to record and press the OK button on the remote control The recording options will display 2 The DVR recognizes from the program guide information that this is a live broadcast and warns you that it may extend past the designated end time Use the left right arrow keys to choose to Stop Record...

Page 19: ...ol The recording options will display 2 Arrow over to select Series and press OK on the remote control 3 The Series Recording Options will display Choose how many episodes to Keep at Most any given time Options are 1 10 or All episodes Use the Browse Arrow Left or Right buttons to make your selection Choose the Show Type you wish to record You may choose to record All episodes of a program or only...

Page 20: ...efault the folder will be All Recordings In the future you will be able to create folders and move recordings into different folders if desired Arrow down to Update Series Recording and press OK on the remote control to save your changes To Cancel your changes highlight Cancel and press OK on the remote control 4 A Red circle with an S will display in the guide indicating the program is part of a ...

Page 21: ...recording you want to watch When you highlight a program it expands to show more information 3 To start playback of the recording either press the Play button on the remote control or press the green button to access the Actions menu and then choose Play Recording 4 If the program is one that you had previously viewed and stopped in the middle you will be asked if you would like to Resume playback...

Page 22: ...play back a program you have the ability to FFW REW Pause Replay or Stop the playback The status or Playback Bar appears at the bottom of the screen see next page 6 When you reach the end of the program you will be asked if you would like to delete the recording Choose either Yes or No ...

Page 23: ...l turn to Fast Forward mode Press Play to resume normal play Fast Forward Press Fast Forward to move forward in a recorded program Press it again up to 4 times to increase the fast forward speed x4 x15 x60 and x300 will display next to the status bar x4 is the slowest setting and x300 is the fastest To slow the Fast Forward speed press the Rewind button At the point that Fast Forward is slowed as ...

Page 24: ...ptions for deleting a recording 1 To access a list of recorded programs press the List button on the remote control 2 From the list of recordings use the Browse Arrow keys Up and Down to highlight the recording you want to delete 3 Press the Red button to Delete the recording Or press the Green button to access the Actions menu and then choose Delete You have the option to cancel the process ...

Page 25: ... add a bookmark You will notice a black line in the status bar When you return to the program you can press the Browse Arrow Up Down arrow keys on the remote control to advance to your bookmarked spot If there are multiple bookmarks keep pressing the Browse Arrow Up Down keys until you are to your desired place in the program Another example of when bookmarks would be helpful would be in the case ...

Page 26: ...hing is being recorded on the DVR you can quickly find out what program is recording 1 Press the OK button on the remote control to see what is Now Playing In this example we are tuned to channel 35 as indicated by the TV symbol Channels 33 and 34 are recording as indicated by the red circle symbols 2 You may change to view any of the listed programs by using the Browse Arrow Up and Down keys on t...

Page 27: ...re Version 2 0 Rev August 10 2010 Page 27 3 When you change to view the program that is recording you can go back to the beginning of the program using the REW button You have access to REW Replay and FFW to the point of Live recording ...

Page 28: ...ding conflict You may choose to either resolve the conflict or to cancel your option to record the third program When you choose Resolve Conflict a guide screen will appear showing the other programs currently being recorded Highlight the program you wish to stop recording and press the stop button on the DVR controls Choose from the stop recording options You may now choose the alternate program ...

Page 29: ...ctions on locking channels 1 In this example we are currently tuned to channel 33 as shown at the top of the screen We have keyed in channel 11 shown in green in the status bar 2 Because channel 11 is locked we are prompted to enter a PIN Until you change it through the My Settings Menu the default PIN is 0000 3 When a successful PIN is not entered a message displays alerting us that we cannot vie...

Page 30: ...eyond your specified rating See the Understanding the My Settings Menu section for instructions on setting parental controls 1 In this example we are using the Guide to locate a program and have highlighted the program we want to view 2 Because the program is rated beyond what we are allowed to view we are prompted to enter a PIN 3 When a successful PIN is not entered a message displays alerting u...

Page 31: ...n Future Recs and Protect Sort the Current Recordings by pressing the Blue button on the remote control By default Current Recordings are displayed by date and time If you press the Blue button programs will be sorted by Name 2 Press the List button a second time to view your list of Future Recordings These are programming events that are waiting to happen At the top of the screen you see the numb...

Page 32: ...reen you see the number of Series Rules and the amount of space you have free on the DVR Delete a rule by pressing the Red button on the remote control View the available Actions by pressing the Green button on the remote control Actions include Delete Rule Sort List Edit Item Information Increase Priority and Decrease Priority Sort the Series Rules by pressing the Blue button on the remote contro...

Page 33: ...List of Current Recordings press the Blue button on the remote control At the bottom of the screen you will see the sort change to being sorted by Name Press the Blue button again to change the sort back to date and time 4 To Play the Recording press the Play button on the remote control 5 To extend the end recording time on a recording in progress use the Edit Item button 6 To show or hide Inform...

Page 34: ...Webster Calhoun DTV IPTV Middleware Version 2 0 Rev August 10 2010 Page 34 9 To Close the Actions either press the Green button or press the Exit button on the remote control ...

Page 35: ...e screen shows the corresponding button that you could press on the remote control It is also possible to highlight your selection and then press OK on the remote control 2 To Delete the Recording press the Red button on the remote control Select Yes or No to delete and then press OK 3 To Sort the List of Future Recordings press the Blue button on the remote control At the bottom of the screen you...

Page 36: ...o button This expands or hides the view of information Simply highlighting a recording and pausing for a brief moment will also display the information 6 To move to the Series List and leave the Future Recordings list press the List button 7 To Close the Actions either press the Green button or press the Exit button on the remote control ...

Page 37: ...button on the remote control To make it easy for you the list of Actions on the screen shows the corresponding button you could press on the remote control It is also possible to highlight your selection and then press OK on the remote control 2 To Delete the Rule press the Red button on the remote control Select Yes or No to delete and then press OK 3 To Sort the List of Series Rules press the Bl...

Page 38: ...ordings In the future you will be able to create folders and move recordings into different folders if desired Arrow down to Update Series Recording and press OK on the remote control to save your changes To Cancel your changes highlight Cancel and press OK on the remote control 5 To show or hide information about the recording press the Info button This expands or hides the view of information Si...

Page 39: ...fotainment Channels Religious Channels Regional Channels and HD Channels You may create up to five additional Favorites lists 1 Press the Menu button to access the Main Menu Arrow right and then down to highlight Edit Favorites and then press OK 2 If you are not already in a New List by default arrow right to access a New List 3 All available channels will display Use the Browse Arrow Up and Down ...

Page 40: ...h the letters on the screen Press OK on the remote control to choose a letter When you have named your list Browse Arrow down to highlight Submit to accept your name 6 To Save your favorites list press the Blue button on the remote control and then press OK 7 Press the Exit button on the remote control to leave the menu ...

Page 41: ...ontrol 2 All Favorites lists will display Lists that you have created will display with a star 3 Browse Arrow down to highlight the Favorites list you want to use and then press OK on the remote control The list you have selected will show just above the channel number 4 With the favorites list selected you will browse channels only within that list ...

Page 42: ...ressing the Menu button on the remote control Under My TV you have options for Channel Guide Edit Favorites Now Playing Search and Time Guide 2 If you Browse Arrow to the right highlight Channel Guide and press OK you can view the channel guide This is the same as when you would press the Guide button on the remote control two times 3 If you Browse Arrow to the right highlight Edit Favorites and p...

Page 43: ...press OK you can view what is currently playing as well as any programs being recorded This is the same as when you would press the OK button on the remote control 5 If you Browse Arrow to the right highlight Search and press OK you can search for a program This is the same as when you would press the Search button on the remote control ...

Page 44: ...Middleware Version 2 0 Rev August 10 2010 Page 44 6 If you Browse Arrow to the right highlight Time Guide and press OK you can view the time guide This is the same as when you would press the Guide button on the remote control ...

Page 45: ...y Recordings you have options for Current Future and Series 2 If you Browse Arrow to the right highlight Current and press OK you can view the list of recorded programs saved on your DVR This is the same as if you would press the List button on the remote control 3 If you Browse Arrow to the right highlight Future and press OK you can view the list of programs that you have scheduled to be recorde...

Page 46: ...are Version 2 0 Rev August 10 2010 Page 46 4 If you Browse Arrow to the right highlight Series and press OK you can view the list of series rules This is the same as if you would press the List button three times on the remote control ...

Page 47: ... ID device The Recent Calls List will store recent caller ID information 1 You can access the Recent Calls list while you are viewing a program by pressing the Yellow button on the remote control 2 You can also access the Main Menu by pressing the Menu button on the remote control Under My Phone you have an option for Recent Calls 3 To delete an entry on the Recent Calls list highlight it and pres...

Page 48: ... for Display Guide Parental Phone and Recording 2 If you Browse Arrow to the right highlight Display and press OK you can change how the set top box should display specific things Typically these items are set at the time of installation and not changed Display Settings Turn Closed Captioning on or off Set the Audio Language to English or Spanish Set the TV Type to either 16 9 or 4 3 Change your C...

Page 49: ...t you have selected Determine if you want to Show Locked Channels in the guide If you say No any channels you have marked as Locked will not display in the Guide You will however still be able to tune to the channel by pressing the number keys on the remote control Time Guide Settings Determine the Number of Rows to display in the Time Guide Options are 3 4 5 or 6 Determine the Number of Columns t...

Page 50: ... Locked and Set Ratings Parental Controls Change PIN If you Browse Arrow to the right highlight change PIN and press OK you can enter a new PIN that is used to lock channels and change other settings Enter the Old PIN Browse Arrow down and enter your New PIN and then Browse Arrow down to confirm the New PIN and then Browse Arrow down to save the settings Until you change it the default PIN is 0000...

Page 51: ...ough the list of channels When you arrive at one that you want to lock press the OK button and the channel will be added to the locked list When you are finished making your selections press Exit on the remote control You will be prompted to Save or Discard your changes Make your choice and press OK on the remote control Set Ratings If you Browse Arrow to the right highlight Set Ratings and press ...

Page 52: ...y off 5 From the My Settings Menu Browse Arrow to the right and choose Phone to adjust the Caller ID and Voice Mail Settings Phone Options From this menu you can turn both Caller ID and Voice Mail pop ups on or off You may also adjust the length of time the pop up remains on the screen from 6 9 12 18 or 21 seconds To save your changes Browse Arrow down to Save and press OK on the remote control 6 ...

Page 53: ... option to automatically display show information for the selected recording Change Inactivity Timeout This setting adjusts the length of time the playback bar remains on the screen while you are watching a recorded program after a period of inactivity Choose from 1 2 3 4 5 6 7 8 9 10 12 15 30 45 seconds one or two minutes or Never Skip Display Choose between displaying the playback bar or the fas...

Page 54: ...ferences you may want to show more or fewer columns and rows Here is how to change the settings and an example of what the results will look like 1 Here is a view of the default guide which has 4 rows and 4 columns 2 The settings are changed by accessing Main Menu My Settings Guide Settings Arrow down to change the Number of Rows and the Number of Columns 3 Here is a view of the guide with 3 rows ...

Page 55: ...Webster Calhoun DTV IPTV Middleware Version 2 0 Rev August 10 2010 Page 55 ...

Page 56: ...you are subscribed to Caller ID it is possible to have your Caller ID information display on the TV as it displays on your regular Caller ID device Also it is possible to have voice mail waiting indication show on your TV Here is an example of Caller ID display on the TV Here is an example of Message Waiting Indication on the TV ...

Page 57: ...t Note Your remote control can be programmed to power off the television and the set top at the same time However if they do become out of synch and the TV is still on but the set top is turned off you will see this message on the TV screen Simply turn the power to the set top back on ...