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BeHear ACCESS User Manual 

 

Page 5 of 39 

Product Name: BeHear ACCESS 

Product No.: ABH-120 

Doc. No. BHAUM202012.31 

Introduction 

BeHear ACCESS combines the functionality of three devices into one: 

 

Bluetooth stereo headset 

for wireless mobile phone calls and media playback 

 

Assistive hearing device

 enhancing intelligibility of speech and other important sounds 

 

Digital hearing aid

 for personalized sound amplification across a wide sound spectrum 

 
BeHear ACCESS contains embedded T-coils for receiving sound transmitted via induction 

(hearing) loops. 
 
BeHear ACCESS utilizes voice processing technologies developed by Alango Technologies, Ltd., 

such as: 

 

ListenThrough™

 - passing through important ambient sounds during music playback 

 

EasyListen™

 - slowing down speech dynamically during phone conversations 

 

Personal Sound Amplifier

 - providing dynamic, compressed amplification of ambient 

sounds 

 

Hearing enhancement functions 

- including noise reduction, echo cancellation, and more 

 
While the headset itself includes a variety of controls to manage its hearing functions, the W&H 

BeHear  mobile  application  is  also  provided  to complement these controls. The application 

allows the wearer to  customize the headset  for his/her specific hearing capabilities and 

preferences, and further personalize hearing based on real-time conditions. The application 

supports: 

• 

A personal hearing  assessment 

for automatic adjustment of  the sound in  each of the 

operational modes – ambient hearing, phone calls, and audio play – to suit the capabilities 

and preferences of the wearer 

• 

Fine tuning

 the sound in real time for various hearing environments – Indoor, Outdoor, 

Crowd or Live Music, as well as Exclusive and Transparent T-coil modes 

• 

Management

 of assistive listening functions during phone calls and media playback 

• 

Various device settings

, including default mode behavior, vibration alerts, and more 

The W&H BeHear application can be downloaded from the Google Play Store or Apple Store: 
 

 

 

 

 

Summary of Contents for BeHear ACCESS

Page 1: ...Product Name BeHear ACCESS Product No ABH 120 Doc No BHAUM202012 31 BeHear ACCESS User Manual Sound Enhancement by Alango Technologies Ltd...

Page 2: ...Technologies a leading supplier of voice and audio enhancement technologies for the communication and entertainment markets BeHear and Wear Hear are registered trademarks of Alango Technologies Ltd Fo...

Page 3: ...ting with Bluetooth Devices 11 Automatic Connection of Paired Bluetooth Devices 11 Choosing from Multiple BeHear ACCESS Headsets Paired to the Same Smartphone 11 Connecting Simultaneously to Two Diffe...

Page 4: ...uning for Hearing Amplification State 26 Personalization 27 Personal Hearing Assessment 27 Edit Audiogram 29 Library of Audiograms 29 Settings 30 Application Settings 31 Device Settings 32 Update 33 I...

Page 5: ...unds Hearing enhancement functions including noise reduction echo cancellation and more While the headset itself includes a variety of controls to manage its hearing functions the W H BeHear mobile ap...

Page 6: ...Steady green Headset is charged battery level 50 Light blue Headset is powered on off toggle 2 Micro USB port Open the cover to insert the supplied cable to charge the battery 3 Charging port Place th...

Page 7: ...ar hooks Symmetrical left L and right R variations Three sizes of each variation small medium large 13 Wind protection covers Two pairs of foam covers Place over magnetized metal side of the earpiece...

Page 8: ...ug the larger end of the supplied cable into a standard AC outlet USB charger adapter or into the USB port of a computer 2 Plug the cable s smaller end into the Micro USB port located in the BeHear AC...

Page 9: ...the BeHear ACCESS neckband behind your neck such that the power button is on the bottom and the control boxes are on your chest and the buttons of the control boxes face up 2 Insert the earbuds and p...

Page 10: ...on the left earpiece and the right ear hook on the right earpiece The ear hooks are labeled L for the left and R for the right while the earpieces are marked L and R respectively on the metal bands w...

Page 11: ...econds Pairing BeHear ACCESS with Additional Bluetooth Devices After pairing BeHear ACCESS with the first Bluetooth device repeat the same steps to pair it with additional Bluetooth devices Your BeHea...

Page 12: ...mitter or and the smartphone BeHear ACCESS headset supports two typical connection use cases 1 Your BeHear ACCESS headset is connected simultaneously to a smartphone and to the HearLink Heralink Plus...

Page 13: ...l option in the bottom menu and enter the values into the table in the Editor You can also choose any of the typical audiograms available in the Library of the application The results whether generate...

Page 14: ...essment to proceed if the ambient noise level is too high Conducting the Hearing Assessment To start the assessment tap the Personal icon at the bottom of the W H BeHear app screen and select the Asse...

Page 15: ...sired positions tap the SAVE button at the top right corner of the screen 4 Repeat those actions for the five remaining testing sounds for the left ear and then repeat the process for the right ear 5...

Page 16: ...by the user in real time to suit specific hearing situations The customized presets can either be saved as the new default or discarded Managing Personal Hearing Using the Headset Controls Use the rig...

Page 17: ...nd Tuning grid with your finger until you feel the vibration Wait for 1 2 seconds until the change is applied a white frame will appear around the relevant square Repeat this with other squares to fin...

Page 18: ...ten To activate and deactivate EasyListen press and hold down the button which works as a toggle A voice prompt will be heard once your choice is accepted To scroll through the speech tempo options qu...

Page 19: ...indicating whether ListenThrough mode is ON or OFF To increase the volume of ambient sound press A long tone will be heard once you reach the maximum volume level To decrease volume of ambient sound p...

Page 20: ...launch the application For iPhones 1 Launch the App Store application and search for W H BeHear 2 Download install and launch the application First Launch When the app is first launched after downloa...

Page 21: ...creen at any time by tapping the Settings icon at the bottom of the screen and choosing the Connection option Upon successful connection of a new headset you will be prompted to select the desired lan...

Page 22: ...followed by the last several characters of the device s serial number will appear in the list of Available devices You can verify the device by checking that the serial number printed on the underside...

Page 23: ...ED alternates red blue b Use the Bluetooth section of the Settings application on your phone to add BeHear ACCESS to the list of My Devices c Return to the W H BeHear app and tap YES in the connection...

Page 24: ...the connection process 5 You can manage connected devices in the Connection screen as follows To connect a new BeHear device tap the ADD NEW button To connect a previously paired BeHear ACCESS tap th...

Page 25: ...tion buttons Indoor Outdoor Crowd Live Music Exclusive Transparent Hearing volume control slider with an option to turn hearing amplification OFF and ON Tuning button to manage advanced sound tuning o...

Page 26: ...the round button and dragging it left softer or right louder Balance Note This control is available for Indoor Outdoor Crowd and Live Music presets only This control sets the desired amplification ba...

Page 27: ...u can edit the name by tapping on it Actual Audiogram The displayed chart depicts the current audiogram values of the connected BeHear ACCESS headset Tap the chart to display the audiogram in full scr...

Page 28: ...sment display two charts one for Hearing Threshold and the other for Comfortable Level To display the relevant results tap the chart name To save the assessment results and apply them to the headset T...

Page 29: ...Personalization screen to open an empty table for inputting values The automatically created file name can be changed by tapping on it Input the hearing loss values as they appear in your external aud...

Page 30: ...tion of both the headset and the app is done via the Settings screen Display the Settings screen by choosing the Settings icon in the bottom menu Connection Tap the Connection button to manage the Blu...

Page 31: ...een and check for an available update The recommended setting application default is Auto Headset Update Download This setting determines the preferred network connection when downloading updates for...

Page 32: ...urned on or off according to the last choice during the previous music playback The function can be turned on or off manually in real time either by pressing and holding on the right hand control box...

Page 33: ...h call tone The recommended setting device default is ON Update The app supports firmware updates of the connected BeHear ACCESS headset allowing users to enjoy its most advanced features You can veri...

Page 34: ...application are accessible via the Information screen Display the Information screen by tapping the Information icon in the bottom menu Introduction Tap the Introduction button to view introduction s...

Page 35: ...Speech Comprehension and ListenThrough Music Appreciation Navigate between the introduction screens by swiping the phone s screen Tutorials Select ACCESS in the list of headsets to watch YouTube video...

Page 36: ...Hear ACCESS headset by choosing the Terms of Use option in the Information screen FAQ Find answers to frequent customers questions in the Wear Hear website by choosing the FAQ option in the Informatio...

Page 37: ...sounds keyboard taps etc in the smartphone connected to your BeHear ACCESS headset It will guarantee smooth and convenient operation of your BeHear ACCESS as a personal sound amplifier without undesir...

Page 38: ...d in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipme...

Page 39: ...5 863 by appropriate standards IEC 62321 3 1 2013 Ed1 0 IEC 62321 5 2013 Ed1 0 IEC 62321 4 2013 A1 2017 Ed1 1 IEC 62321 7 2 2017 Ed1 0 IEC 62321 6 2015 Ed1 0 IEC 62321 7 1 2015 Ed1 0 IEC 62321 8 2017...

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