BeHear ACCESS User Manual
Page 13 of 39
Product Name: BeHear ACCESS
Product No.: ABH-120
Doc. No. BHAUM202012.31
Checking for Updates
Keeping BeHear ACCESS updated with the latest version of the
firmware allows you to enjoy its most advanced features. We
recommend checking for updates before you start using your headset.
To check for an update:
1.
Make sure the BeHear ACCESS headset is powered on and
connected to a phone with the
W&H BeHear
application installed.
2.
From the bottom menu of the app, choose the
Settings
option and
tap the
Update
button in the screen.
Note
: The app checks for updates automatically when the
Auto
option is selected for the
Headset Update Check
in the
Application
section of the
Settings
screen.
3.
If an update is available, launch the update process by following the
instructions displayed on the screen.
RECOMMENDATION:
The headset update process lasts for several minutes (typically 15-20) during which time the
headset and application must stay powered on and connected. We recommend verifying that
the batteries in both the headset and the phone be sufficiently charged prior to starting the
update.
Personalization
We highly recommend that you adjust the acoustic performance of the headset to suit your
own personal hearing capabilities and preferences, using the built-in
Hearing Assessment
in the
W&H BeHear
app.
If you have a recent audiogram you can skip the W&H BeHear Hearing Assessment and enter
the values from it manually. Tap the
Personal
option in the bottom menu and enter the values
into the table in the
Editor
.
You can also choose any of the typical audiograms available in the
Library
of the application.
The results (whether generated from the hearing assessment, chosen from the library, or
manually input into the editor) are automatically applied to the six BeHear ACCESS presets –
Indoor, Outdoor, Crowd, Live Music, Exclusive T-Coil, and Transparent T-Coil – to create profiles
that reflect your own hearing abilities. These personalized profiles ensure that you get the most
benefit from BeHear ACCESS, using it as a truly personal sound amplifier. Sounds from music
play and phone calls are personalized as well.
Hearing Assessment
During the assessment, six different testing sounds will be played for each ear, one after the
other. Each testing sound represents a different range of audible frequencies. The purpose of
the assessment is to determine the best volume for each frequency range based on your unique
hearing profile. The results will be saved in the application and applied to the headset. They will
be used to adjust the audio performance of your personal BeHear ACCESS headset.
Two variances of the assessment are available:
•
Basic
assessment. This is the default option, which will be sufficient for most users. During
the Basic assessment you will be asked to indicate at which volume the testing sound first
becomes audible (
Hearing
Threshold
).
•
Advanced
assessment. This assessment is more comprehensive and therefore takes longer.
During the Advanced assessment you will need to indicate two different volume levels for
each testing sound. One is the
Hearing
Threshold
, the same as for the Basic assessment.
