Warranty
www.webasto.us
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Webasto Product N.A., Inc.
™
12.Warranty
WEBASTO BlueCool ® TRUCK AIRCONDITIONING LIMITED WARRANTY
Webasto warrants Webasto BlueCool Truck Products manufactured or supplied by Webasto, subject to qualifications
indicated. Webasto warrants these products for the period set forth below, to be free from defects in workmanship
and material, provided such products are installed, operated, and maintained in accordance with Webasto “BlueCool”
written instructions.
Terms and Conditions
1. The quality and operation of Webasto BlueCool products are warranted by Webasto for a period of (3) three years,
beginning from the date of installation, and not to exceed (4) years from the date of invoice to the installer.
2. Service parts are warranted for 90 days or the original term of the warranty, whichever is longer.
3. This warranty is valid only for BlueCool products sold to and installed by a Webasto Authorized Dealer.
4. Webasto BlueCool products are warranted against defects in material and workmanship when used under normal
working conditions and are valid only for all original components.
5. This warranty does not include expedition costs, travel expenses, or incidental or consequential damages.
6. Labor charges cannot exceed published standard repair times.
7. This warranty obligation is limited to repair and replacement. It does not cover:
a) Incidental and or consequential damages.
b) Failure of the Blue Cool equipment due to normal wear, accident, misuse, abuse, negligence, improper
installation, lack of
reasonable and necessary maintenance, alteration, civil disturbance, or act of God.
8. Transportation damages should be claimed directly with the forwarding company.
9. This limited warranty applies to components or accessories only and reimbursement or replacement is based on the
smallest subassembly possible.
10. This limited warranty is extended only to the original installation and is not transferable.
11. Any intervention by a third person or company not specifically and previously authorized by Webasto to perform
repair work will void all Webasto warranty and will not be reimbursed by Webasto.
Reimbursement
Reimbursement of components replaced under warranty will not exceed the original purchase price of the parts.
Claim Procedure
1. Examination of defective parts and pre-approval of repairs or expenses shall be carried out by a Webasto
Authorized Dealer. If no such service point or agent is available in the vicinity of the truck, the truck’s owner or
owner’s representative should contact the Webasto country representative for analysis. To locate the nearest
“Webasto Authorized Dealer” or country representative phone 1-800-555-4518.
2. If a conclusive analysis cannot be obtained from the Webasto Authorized Dealer or country representative, the
defective products or parts should be shipped back to the Webasto country representative for final examination
prior to replacement under this limited warranty.
THE WARRANTY DESCRIBED IN THIS POLICY SHALL BE IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. LAWS OF LOCAL JURISDICTION MAY PROVIDE LESSER OR GREATER RIGHTS.
