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Part number 550-141-893/0800

11

AHE 

Series 4 Direct Vent Wall-Mounted Boilers

 — User’s Information Manual

Common problems and solutions

Symptom

Common Causes

Possible Corrections

Rapid cycling — 
boiler turns on and 
off frequently

Thermostat installed where drafts 
or heat affect reading

Locate thermostat on inner wall away from heat sources or cool 
drafts.

Heat anticipator in thermostat 
adjusted incorrectly

Adjust thermostat per manufacturer's instructions.

Incorrect limit setting

Set limit according to system needs. Maximum setting is 220˚F. 
Increase limit setting to decrease cycling.

Insufficient water flow through 
boiler

Check all valves to and from boiler. Return to proper setting.

Confirm circulator size.

Frequent release of 
water through relief 
valve

Expansion tank sized too small

Call qualified service technician to check expansion tank 
operation and size.

Flooded expansion tank

Call qualified service technician to check expansion tank 
operation.

Inoperative limit control

Call qualified service technician to replace limit control.

Need to frequently 
add makeup water

Leaks in boiler or piping

Have qualified service technician repair leaks at once to avoid 
constant use of makeup water. Makeup water can cause 
mineral deposits which, in turn, can cause boiler section failure. 
Do not use petroleum-based stop-leak compounds.

Black water 
condition

Oxygen corrosion due to leaks in 
boiler and piping

Have qualified service technician repair at once. Keep pH of 
water between 7.0 to 8.5.

Popping or 
percolating noise 
heard in boiler

Mineral deposits in sections due 
to constant use of makeup water

Call qualified service technician to de-lime boiler, if necessary. 
In some cases, deposits will be too heavy to remove with de-
liming procedures.

Have qualified service technician repair leaks to eliminate need 
for constant makeup water.

Incorrect pH of boiler water

Call qualified service technician to check pH level and correct. 
pH should be maintained between 7.0 to 8.5.

Insufficient water flow through 
boiler

Check all valves to and from boiler. Return to proper setting.

Confirm circulator size.

Metal flakes found in 
vent outlet or vent — 
flueway corrosion

Contaminated combustion air 
supply — See page 4 in this 
manual.

Remove any contaminating products. See page 3 in this 
manual.

Provide outside air for combustion. Kit available through Weil-
McLain distributor. Have qualified service technician pipe-up kit.

Condensation of combustion 
gases in boiler sections

Have qualified service technician inspect system piping and 
controls to verify proper regulation of return water temperature.

Some radiators or 
baseboard units do 
not heat or are noisy

Air in system

Bleed air from system through air vents in radiators or 
baseboard units.

Low system pressure

Fill to correct pressure.

Check for leaks in boiler or piping. Have qualified service 
technician repair at once.

High limit set too low

Adjust high limit to higher setting.

Summary of Contents for AHE Series 4

Page 1: ...touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas suppli...

Page 2: ...mage Indicates presence of hazards that cancauseseverepersonal injury death or substantial property damage Indicates presence of hazards that will or can cause minor personal injury or property damage...

Page 3: ...is can result in substantial property damage Do not use homemade cures or boiler patent medicines Serious damage to boiler personnel and or property may result Continual fresh makeup water will reduce...

Page 4: ...qualified service technician Owner maintenance see following pages for instructions A NNNUAL START UP Inspect Reported problems Boiler area Air openings Flue gas vent system and air piping Main burne...

Page 5: ...ly at the beginning of the heating season only by a qualified service technician In addition the maintenance and care of the boiler as explained on the following pages must be performed to assure maxi...

Page 6: ...2 If the relief valve often weeps The expansion tank may not be working properly Immediately contact your qualified service technician to inspect the boiler and system Monthly Monthly Have leaks fixe...

Page 7: ...maintenance procedures continued Test low water cutoff Test the low water cutoff periodically during the heating season following the low water cutoff manufacturer s instructions Clean vent terminati...

Page 8: ...e may be blocked Immediately shutdown the boiler following the Operating Instructions on the inside of the jacket top panel or on pages 10 and 11 of this manual Call your qualified service technician...

Page 9: ...pliance is equipped with an ignition device which automatically lights the pilot Do not try to light the pilot by hand B Before OPERATING smell all around the appliance area for gas Be sure to smell n...

Page 10: ...uctions ToTurn Off Gas To Appliance below and call your service technician or gas supplier 12 Replace control access panel 1 Set the thermostat to lowest setting 2 Turn off all electric power to the a...

Page 11: ...en corrosion due to leaks in boiler and piping Have qualified service technician repair at once Keep pH of water between 7 0 to 8 5 Popping or percolating noise heard in boiler Mineral deposits in sec...

Page 12: ...subject to the condition that the boiler must have been installed by a heating contractor whose principal occupation is the sale and installation of plumbing heating and or air conditioning equipment...

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