46-
11
Troubleshooting
11.1
Base jaws do not move
Possible cause
Remedy
Operating voltage too low or power supply
insufficient
•
Check power supply
•
Check power supply requirements
No communication with the gripping mod-
ule possible (status display on the gripping
module flashes)
•
Check communication cable and connections
•
Check compatibility with the IO-Link master (gripping module
only supports V1.1 master)
Error message in the system
•
Checking the operating status of the gripping module
•
Gripper module reports an error -> section 11.4
•
Restart the gripping module, in case of repeated error send
the gripping module with a repair order to Weiss Robotics for
repair.
Failure of a component, e.g. due to over-
load
•
Send gripping module with a repair order to Weiss Robotics
•
Ensure that the gripping module is only used within the scope
of its defined application parameters.
11.2
Gripping module stops abruptly or does not travel the entire stroke
Possible cause
Remedy
Parameterization incorrect
•
Check parameterization
Power supply interrupted
•
Check power supply
No communication with the gripping mod-
ule possible
•
Check communication cable and connections
Error message in the system (status indica-
tor on the gripping module lights up red)
•
Checking the operating status of the gripping module
•
Gripper module reports an error -> section 11.4
Foreign objects in the movement system
or module soiled
•
With the gripping module switched off, check the mobility by
moving the fingers by hand.
•
Remove foreign objects
•
Perform cleaning and maintenance
Uneven mounting surface
•
Check the evenness of the mounting surface
11.3
No communication with the gripping module
Possible cause
Remedy
Power supply interrupted
•
Check power supply
IO-Link connection cannot be established
•
Check communication cable and connections
•
Check compatibility with the IO-Link master (gripping module
only supports V1.1 master)
