Rectal
Note:
This is the most accurate method from a medical point of view, because it comes
closest to the core body temperature. It is commonly used for young children when it is
difficult to take an oral or underarm temperature.
DO NOT
attempt rectal measurements
on persons with rectal disorders.
• Lubricate with a water-soluble gel.
DO NOT
use petroleum jelly.
• Gently insert the thermometric sensor no more than 2cm into the rectum.
DO NOT
force the product into the rectum. Stop insertion and abort the measurement
when pain is present.
Note:
The rectal method is the most accurate method for identifying the basal
temperature and it is advised to extend the measuring time by 3 minutes after the
beep (WDT101/WDT202) or 1 minute after the beep (WDT303).
Underarm
(axillary)
Note:
Wipe off any underarm perspiration and deodorant prior to taking a reading under
the arm.
• Place the thermometric sensor in the centre of the armpit. It must be touching the skin,
remove clothing if necessary.
• Turn the screen so that it faces inwards.
• Hold the product in place by slightly applying pressure inwards towards the body.
• The product should be placed at an angle of 35-45 degrees in relation to the arm.
• When using with infants or young children, it is advised to gently hold their arm in place
while taking the measurement.
Placing the product in the armpit provides a measurement of surface temperature that can
fluctuate by around 0.5°C to 1.5°C from rectal temperature readings in adults.
Note:
An exact reading cannot be obtained if, the armpits have been allowed to cool. If this
is the case, we recommend extending the measuring time by around 5 minutes in order to
obtain the most precise possible reading that corresponds as closely as possible to the core
body temperature.
Maintenance
Cleaning
• Always clean/disinfect the product before and after use to avoid cross contamination.
• Only clean with disinfectant (70% medical alcohol) using a damp cloth.
• Rinse only the thermometric tip under slow running cold water and then dry with a clean
soft cloth.
• DO NOT
use harsh chemical cleaning agents.
• DO NOT
immerse the product under water; rinse with hot water over 50°C; soak in
alcohol for a long period of time; or use ultrasonic washing to clean the product as this
can damage the electronics.
Storage
• Wipe away any dirt and dust from the product.
• Store the product in it’s protective cover while not in use.
• DO NOT
store the product in the protective cover when it is damp. Wipe it off with a clean
dry soft cloth first.
• Store in a safe cool dry place, away from children as per Safety Warnings.
• DO NOT
place any heavy objects on the product.
Battery Replacement
Note:
When removing the battery compartment cover, be aware that they rubber seal may
fall off. This can be easily placed back on.
DO NOT
lose the rubber seal or screw as this will
affect the water resistance and safety of the product. The screw is a self-tapping screw
(1.4x2mm). Please contact us for a replacement if you lose the seal or screw.
• When the low battery symbol is shown
or
on the bottom right of the
screen, please replace the battery.
• Using a small Phillips head screwdriver
size #00 or #000 to remove the safety
screw from the back of the battery
compartment cover.
• Remove the battery compartment cover
and battery carefully.
Note:
WDT101/WDT202 models: Gently pull out the inner frame no more than 15mm, just
enough to expose the battery to avoid damaging the internal components.
The battery may require a thin pointy object such as a paperclip to help remove it.
• Dispose of the old battery according to current local regulations.
• Only use batteries specified for the product.
Model
WDT101
WDT202
WDT303
Battery Type
LR41 (1.5V)
LR41 (1.5V)
CR1632 (3V)
• Install the battery carefully with the polarity in the correct position with the po)
polarity facing towards the screen as shown.
• Replace the battery compartment cover (and rubber seal) and ensure the safety screw is
tightly secured.
Troubleshooting
Problem
Possible Cause
Solution
L
or
Lo
and a “flashing”
°
C
or °
F
This is normal.
The product is now ready
for use.
H
°
C
/°F or
Hi
°
C
/°
F
The ambient temperature
is above 42.9°C
(WDT101/WDT202)
or
42.0°C
(WDT303).
A measurement cannot be
taken. Allow the product to
cool down or warm up for
30 minutes in a room
between 5 - 32°C.
A temperature is being
displayed with the °
C
or °
F
“flashing” prior to taking a
measurement.
The ambient temperature
is between 32°C and
42°C (WDT303) or 42.9°C
(WDT101/WDT202).
The
L
or
Lo
does not
disappear off the screen
when taking a measurement.
The ambient temperature is
below 5°C.
The measurement numbers
keep changing during
measurement.
This is normal.
Please wait until the
product has reached a
constant temperature. It will
beep to alert you when the
reading is complete.
The product is beeping.
This is normal.
The product beeps once
a constant temperature is
reached to indicate that the
measurement is complete.
The product is beeping
quickly.
This is the fever alarm.
Consult with a doctor for
the interpretation of results.
Self-diagnosis may lead to
the worsening of medical
conditions.
The or
symbol
appears on the screen.
Low battery indicator.
Replace battery.
The unit automatically
turns off.
This is normal.
The product will shut-off
automatically if not turned
off manually.
Start-up error.
Restart or reinstall the
battery.
Wide difference in readings. The thermometric sensor is
being placed at a different
location for each reading.
When comparing readings,
always ensure to place
the product in the same
measurement site each
time according to the
Methods of measuring
temperature section.
The product is moved while
the temperature is being
taken.
Ensure the product is kept
still.
The mouth is kept open
while the measurement is in
progress.
Keep the mouth closed during
the reading and breathe
evenly through the nose.
The product won’t turn on.
The battery has run out of
power.
Replace the battery.
The battery may be
installed incorrectly.
Please insert the battery with
the polarity in the correct
direction as per the Battery
Replacement section.
The backlight on the
WDT303 turns off during
measurement.
This is normal.
The backlight only shows
on start-up and once a
reading is obtained.
If the problem is not solved by the troubleshooting guide or you have any queries,
please contact our service centre:
In Australia - 1800 807 464
In New Zealand - 0800 523 583
DO NOT
attempt to open or repair the product yourself.
Note:
The product is initially calibrated at the time of manufacture. If this product is used
according to the instructions, re-calibration should not be required. However, if you feel that
the product is out of specification, please contact us.
Technical Data
Model
WDT101
WDT202
WDT303
Power Type/Rating
Zinc Manganese Alkaline Button Battery
(LR41 1.5V DC)
Lithium Manganese
Button Battery
(CR1632 3V DC)
Battery Life
Approx. 100 hours of continuous operation
Thermometer Type
Maximum (Oral, Rectal & Underarm). Sensing unit = Thermistor.
Measurement
Range
32.0 - 42.9°C / 89.6 - 109.2°F
32.0 – 42.0°C /
89.6 – 107.6°F
Measurement Scale
Increments
0.1°C / 0.1°F
Measurement
Accuracy
35.5 - 42.0°C / 95.9 - 107.6°F
= +/- 0.1°C / 0.2°F
32.0 - 35.5°C & 42.0 - 42.9°C / 89.6 -
95.9°F & 107.6 - 109.2°F
= +/- 0.2°C / 0.4°F
35.5°C - 42.0°C /
95.9°F - 107.6°F
= +/-0.1°C / 0.2°F
32.0°C - 35.5°C /
89.6°F - 95.9°F
= +/-0.2°C / 0.4°F
Operating
Conditions
Temperature: 5 - 32°C
Humidity: ≤80°C RH (non-condensing)
Atmospheric pressure: 700hPa to 1060hPa
Storage/Transport
Conditions
Temperature: -25 - 55°C
Humidity: ≤95°C RH (non-condensing)
Atmospheric pressure: 700hPa to 1060hPa
Dimensions
143mm x 25mm x 15mm (out of packaging)
Weight
Approx. 19g (out of packaging)
IP Rating
IP22
The first digit indicates the level of protection that the enclosure
provides against access to any hazardous parts and the ingress of
solid foreign particles.
2 = protection against particles >12.5mm
The second digit indicates the level of protection that the enclosure
provides against the harmful ingress of water.
2 = protection against dripping water when tilted up to 15°
Applied Part
Type BF Equipment
– Degree of protection against electric shock
Materials
ABS + TPE plastic, Stainless Steel, Silica Gel, LCD Screen, Nickel
Plated Iron Safety Screw
Contents
Welcare Digital Thermometer, Protective Cover, Battery (installed in
product), Instruction Manual
This device complies with the provisions of the EC directive 93/42/EEC (Medical Device
Directive) and the European Standard EN124703:2000+A1:2009, Clinical thermometers
- Part 3: Performance of compact electrical thermometers (nonpredictive and predictive)
with maximum device.
Important information regarding Electro Magnetic Compatibility (EMC)
Welcare Digital Thermometer manufactured by Hangzhou Hua’an Medical & Health
Instruments Co., Ltd. conforms to EN60601- 1-2:2015 Electro Magnetic Compatibility
(EMC) standard.
Further documentation in accordance with this EMC standard is available at
http://www.estore.jadavey.com.au
Disposal
At the end of its life, please treat this product and batteries as electronic
waste and dispose of responsibly according to current local regulations.
v03/20
Warranty
PRODUCT WARRANTY
Please register your warranty information at:
AUS – www.jadavey.com.au
NZ – www.jadavey.co.nz
This Welcare Digital Thermometer product is warranted to be free of manufacturing defects
for 1 year from the date of purchase*. This warranty is void if the product is modified, altered
or subject to misuse or abuse, damaged in transit or lack of responsible care, is dropped, if
damage occurs by reason of failure to follow the written instruction booklet enclosed, or if
product repairs are carried out without authority from J.A. Davey Pty Ltd.
We will repair, or at our option replace free of charge, any parts necessary to correct
material or workmanship, or replace the entire unit and return to you during the period of the
warranty. Otherwise, we will quote for any repair which will be carried out on acceptance of
our quotation.
The benefits conferred by this warranty are in addition to all other rights and remedies in
respect of the product, which the consumer has under the trade practices act and other state
or territory laws in Australia and New Zealand.
Our goods come with guarantees that cannot be excluded under Australian and New Zealand
Consumer Law. You are entitled to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
*Please note the batteries are not covered under warranty.
BEFORE YOU SEND IN YOUR UNIT FOR SERVICE
Before sending in your unit for service, please take a few minutes to do the following:
In your instruction manual, read the troubleshooting section that describes common errors,
their cause and remedies. Product instruction manuals can be downloaded online.
Contact Welcare Digital Thermometer customer service. Our staff are trained to assist you with
most issues you may have experienced, without the need to send your product in for service.
PLEASE CALL OUR TOLL FREE NUMBER:
IN AUSTRALIA:
IN NEW ZEALAND:
Free call: 1800 807 464
Free call: 0800 523 583
SENDING IN YOUR UNIT FOR SERVICE
1.
Should repair be needed within the warranty period, enclose the tear off section of this
warranty card and your proof of purchase receipt. Please ensure all relevant details are
completed before sending your unit in for service. Please ensure your contact details
are still current and include a brief description of the problem you are experiencing
together with your purchase receipt.
2.
Include the unit with all product components in your package. This is extremely
important, so our repair technicians can make the correct diagnosis with any problems.
3.
Please return the unit, warranty card or repair form at your cost to:
IN AUSTRALIA
J.A. Davey Pty Ltd
Welcare Digital Thermometer Repairs
PO Box 84, Port Melbourne
Victoria, Australia 3207
Warranty Form
PLEASE RETAIN THE WARRANTY CARD AND RETURN THIS PORTION ONLY WHEN YOU
RETURN YOUR PRODUCT FOR REPAIR UNDER WARRANTY.
NAME:
ADDRESS:
POSTCODE:
DAYTIME PHONE:
EMAIL:
MODEL:
DATE OF PURCHASE: / /
PLEASE ATTACH PROOF OF PURCHASE
RETAILER’S NAME:
RETAILER’S ADDRESS:
POSTCODE:
BRIEF DESCRIPTION OF PROBLEM YOU ARE EXPERIENCING:
WARRANTY IS VOID UNLESS THE ABOVE INFORMATION IS COMPLETED AND CORRECT.
IN NEW ZEALAND
BV Medical
Welcare Digital Thermometer Repairs
Unit 7, 110 Mays Road, Onehunga
Auckland, New Zealand 1061
Remove safety screw
Remove battery
compartment cover
Battery
compartment
cover
Place tip in
centre of
armpit.
Raise arm
35˚– 45˚
Lower arm to
hold product
in place
Face screen
inwards
Manufactured by:
HANGZHOU HUA’AN MEDICAL
& HEALTH INSTRUMENTS CO., LTD.
Building 2, 1# Fuzhu Nan RD, Wuchang Town,
Yuhang District, Hangzhou, Zhejiang 310023, China.
