12–1
SCANTEAM 3700 Wedge Technical Manual
Customer Support
12
12.1
Obtaining Factory Service
Hand Held Products provides service for all its products through a service center located at its
manufacturing facilities in Skaneateles, New York. To obtain warranty or non–warranty
service, return the unit to Hand Held Products (postage paid) with a copy of the dated
purchase record attached.
In the United States, please contact the Hand Held Products’ Product Service Department at
the address/telephone number listed below to obtain a Return Material Authorization number
(RMA #).
Main Office
Welch Allyn Data Collection, Inc. (d/b/a Hand Held Products)
4619 Jordan Road
P.O. Box 187
Skaneateles Falls, New York 13153–0187
Product Service Department
Telephone: (315) 685–4278 or 685–4360
Fax: (315) 685–4156
For service in Europe, please contact your Hand Held Products’ representative (at the address
that follows) or your local distributor.
European Office
Hand Held Products, Ltd.
Hondsruglaan 87 D
5628 DB Eindhoven
The Netherlands
Telephone: Int+ 31 40 242 4486
Fax: Int+ 31 40 242 5672
United Kingdom Office
Hand Held Products (UK) Ltd.
Dallam Court
Dallam Lane
Warrington
Cheshire WA2 7LT
United Kingdom
Telephone:
Int+44 (0) 1 925 240055
or
Int+353 1 216 0070
Fax:
Int+44 (0) 1 925 631280
or
Int+353 1 295 6353
For service in Asia, please contact your Hand Held Products’ representative (at the address
that follows) or your local distributor.
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