WELLBOT DEEBOT M88, Instruction Manual

FR-CA

25

EN

Please use this chart to troubleshoot common problems using DEEBOT. 

No.

Malfunction

Possible Causes

Solutions

1

DEEBOT will not 
charge.

DEEBOT is not powered 
ON. 

Move the robot’s Bottom Power Switch 
to the ON position.

DEEBOT has not made a 
connection with the Charging 
Dock.

Be sure that the robot’s Charging 
Contacts have made a connection 
with the Charging Dock Pins. You may 
move the robot manually to make the 
connection if necessary.

The Charging Dock is 
unplugged while DEEBOT is 
powered ON, which causes 
battery consumption.

Plug in the Charging Dock and ensure 
DEEBOT is powered ON. Keep 
DEEBOT on the Charging Dock to 
make sure it has full battery to work at 
any time.

The battery is completely 
discharged.

Re-activate the battery.

2

DEEBOT will not 
return to the Charging 
Dock.

The Charging Dock is placed 
incorrectly.

Please refer to section 3.2 Quick Start 
for details on proper Charging Dock 
placement.

3

DEEBOT gets into 
trouble while working 
and stops.

DEEBOT is tangled with 
something on the floor 
(electrical cords, drooping 
curtains, area rug fringe 
etc.).

DEEBOT will try various ways 
to get itself out of trouble. If it is 
unsuccessful, manually remove the 
obstacles and restart.

The Side Brushes are 
tangled with hair or debris, 
and low rotation speed 
causes DEEBOT to Pause 
and triggers an alarm. 

Check Side Brushes for tangled hair or 
debris, clean as described in section 4 
Maintenance and restart.  If the Side 
Brushes still rotate slowly, please 
contact Customer Service.

The Main Brush is stuck, 
and low rotation speed 
causes DEEBOT to Pause 
and triggers an alarm.

Remove the Main Brush Cover and 
remove the Main Brush. Clean any 
tangled hair or debris on the Main 
Brush as described in section 4 
Maintenance and restart. If DEEBOT 
does not function normally, replace the 
Main Brush.

5. Troubleshooting