WELLTECH WellGate 2540, User Manual

Page 1: ...Welltech 2540 FXO Gateway User Guide...

Page 2: ...2 3 Device Advance Setting 14 2 4 User Login Setting 15 2 5 Debug Settings 16 2 6 Event Notice 17 2 7 Auto Provisioning 18 2 8 SNMP 20 CH3 NAT Setting 21 3 1 DHCP Ser DHCP server 21 3 2 UPNP universa...

Page 3: ...k 47 8 1 Create SIP Trunk 48 CH9 Route Plan 50 9 1 Create Route Plan 51 CH10 Status 53 10 1 Device States 53 10 2 Line States 54 10 3 SIP Trunk States 55 CH11 Maintenance 56 11 1 Firmware Update 56 Ap...

Page 4: ...ious VoIP applications 1 1 Physical Interface Ethernet port RJ 45 10 100 base T 1 WAN port for connect to router ADSL modem ATU R or switch hub directly 1 LAN port for PC management or other network d...

Page 5: ...ng Temp Humidity Temp 0 45 32 113 Humidity 10 85 relative humidity non condensing Storage Temp Humidity Temp 0 55 32 131 Humidity 10 95 relative humidity non condensing AC to DC Power Adaptor INPUT AC...

Page 6: ...N port is 192 168 123 123 Line1 Line4 The status LED for FXO port 1 4 this will light up amber orange when the connected phone is engaged in a conversation It will flash amber orange when there is an...

Page 7: ...owser such as FireFox to configure Login Setp1 Setup the administrative PC s IP address to be same as Welltech 2540 and connect the Ethernet cable into WAN or LAN port Start IE6 0 or later version to...

Page 8: ...guration Click Device Setting Network to setup the service network interface WAN parameters Enter the deserved IP address netmask and default gateway or selected to DHCP or PPPOE Apply the change by c...

Page 9: ...eter Step 5 The next step is to add a SIP trunk for VOIP calling For WellGate 2540 it is necessary for VOIP calling Click SIP trunk and new to create the required sip trunk Enter the trunk ID to 1 and...

Page 10: ...k status Figure 1 6 7 SIP trunk status Through the above settings the Welltech 2540 should able to do the following For FXO Welltech 2540 1 For PSTN incoming call the caller will hear a dial tone Then...

Page 11: ...V6 or IPV4 only WAN Setting Network Type support Fixed IP DHCP PPPOE IP Address IP address Default Gateway Default gateway DHCP Tag option 60 input Vendor class identifier or not DHCP Tag option 61 in...

Page 12: ...dresses On the lift item will add a NAT setting the information please refer NAT setting IP Address IP address please set to 192 168 x x if your WAN port is using 10 x x x IP segment the IP address mu...

Page 13: ...daylight saving timer or not Daylight Bias The offset added to the Bias when the time zone is in daylight saving time Daylight Start The date that a time zone enters daylight time Month 01 to 12 Week...

Page 14: ...s web service port the default is 443 Telnet Service The telnet service port the default is 23 HTTP HTTPS Service access on WAN When click the disable option The WEB service will be rejected on WAN po...

Page 15: ...ministrator level user which has full access of Welltech 2540 Supervisor The supervisor level user which has limited administrative access right User The user access right which only allows to setting...

Page 16: ...to send system information to SYSLOG server or not Check for start from Any Time Always Send Always send syslog or only during a specified time range Syslog Start YYYY MM DD HH MM Always Send Always...

Page 17: ...Failure or re registered 2 FXO RJ 11 cable was plugged or unplug 3 Ethernet reconnected 4 System started Figure 2 6 Event notice setting Syslog Notice Enable or disable to send system event to SYSLOG...

Page 18: ...isioning service by WellEMS 9510 or not Enable Enable the service and use manual configured EMS server parameters Disable Disable the auto provisioning service Discovery To automatically discover the...

Page 19: ...le it you can hide your VOIP traffic from ISP s monitor External encryption for custom encryption it is valid now if you want add the function to mach your proxy please contact with Welltech s sales S...

Page 20: ...Address Any address can retrieve the SNMP information Specify an IP Address Only the IP address listed can retrieve the SNMP information Normally it will be the SNMP manger IP address Specify a Subne...

Page 21: ...DHCP Ser DHCP server Figure 3 1 DHCP server DHCP Server Enable DHCP server or not Client Range Start IP specify DHCP client lease start IP Client Range End IP specify DHCP client lease end IP Default...

Page 22: ...ontrol feature the user can manage the traffic based on their needs Figure 3 3 1 Bandwidth control Bandwidth Control Bandwidth Control enable bandwidth control or not Download Bandwidth specify total...

Page 23: ...idth control specific priority 1 Download highest priority download bandwidth priority 2 Download normal priority download bandwidth priority 3 Download low priority download bandwidth priority 1 Uplo...

Page 24: ...arget 2 Priority Priority value for the target Type The target type is set to IP Configure Type unique IP or a range of IP address Unique IP Address the IP address to be set IP Range Start IP The star...

Page 25: ...r a range of port number Unique Port the port number to be added Protocol protocol for the port Port Range Start port the starting port number End port the stop port number Protocol protocol for the p...

Page 26: ...et Priority Priority value for the target Type DSCP value DSCP The DSCP will be mapped to the priority The WellGate 2540 support firewall features as below 3 4 URL Filter Figure 3 4 URL Filter URL Fil...

Page 27: ...r IP Filter The specified IP address to be blocked Local IP address The LAN side IP address to be forwarded Protocol TCP UDP or both are used for port forward 3 6 MAC Filter Figure 3 6 MAC Filter MAC...

Page 28: ...be blocked 3 8 Port Filter Figure 3 8 Port Filter Port Filter enable port Filter or not Port Range Starting and stopping port to be forward If you are using only 1 port please set the starting equal t...

Page 29: ...nge Starting and stopping port to be forward If you are using only 1 port please set the starting equal to stopping port Protocol TCP UDP or both are used for port forward Local IP address The LAN sid...

Page 30: ...Enable provisioning ACK or not RFC 3262 None Disable PARCK Supported When select this mode 100rel will be added to the support list It indicates Welltech 2540 can support the PRACK but not mandatory...

Page 31: ...ed Codec Priority Selection order to match the remote SDP for codec selection Local SDP Order Use local SDP order to match codec Remote SDP Order Use Remote SDP order to match codec DTMF Relay In Band...

Page 32: ...ilence detection RTP Basic Port The RTP starting port Each channel will be add additional 10 For example the RTP basic port is 16384 thus call 1 will use 16384 while call 2 will use 16394 etc RTP Qos...

Page 33: ...ting Please use Country Template to select the country profile which will be applied Click Use to load those country tone parameters to system and change if necessary For those countries are not showe...

Page 34: ...on When STUN client detect the used NAT is type 3 NAT it will stop the STUN feature STUN Server STUN Server IP address STUN All No matter which NAT type server are used STUN is always to be used for N...

Page 35: ...nected SIP proxy is required to support compact form Session Refresher Who will send dialog keep alive message re invite or update UAC User Agent Client will do the refresh default setting UAS User Ag...

Page 36: ...The UAS should be able to retransmit the response upon receiving retransmissions of the request based on this timer Cancel General No Response Time msec When sending a CANCEL request on a General tra...

Page 37: ...generate DTMF the DTMF on time will be send default value is 70 ms DTMF Send Off Time msec When generate DTMF the DTMF off time will be send default value is 70 ms DTMF Detect Min on Time msec The mi...

Page 38: ...ing to the PABX or PSTN ring Cadence specification Without configuring Ring Cadence to FXO gateway properly according to PABX or PSTN Ring Cadence FXO may detect Ring signal in a strange behavior and...

Page 39: ...t is 20HZ Ring on 0 8000ms Specify the ringing on value default is 1000msec Ring off 0 8000ms Specify the ringing off value default is 2000msec Ring level 10 95volt Specify the ringing level default i...

Page 40: ...erval of input digits if the interval is over the setting the system will end the dial and send out the DTMF The limitation range is 1 10sec End of Digit The assigned key will be tread as end of dial...

Page 41: ...Max Digits The digits will be received based on the Dialed Prefix The following is an example for dialing rule Mobile call is started with 09 and it is 10 digits Long distance call is started with 0...

Page 42: ...DM groups are used for backup routing purpose When a backup routing is used the administrator can select a DM group to be processed before start the backup route Matched Prefix The prefix to be match...

Page 43: ...ts called number only If you enter words or text here it will routes to proxy server automatically Tel No Enter called number and IP address Please follow this sample of picture as the format of numbe...

Page 44: ...Figure 7 0 FXO setting Line ID FXO line L1 to L4 State The line is active or not TEL No The reference telephone number e g PSTN TEL of line Hotline TEL If hot line is set this field shows the hot line...

Page 45: ...versal Detection the Welltech 2540 will use Dialing Answer Delay Time for answering the SIP call Current Drop for disconnect Use Line current drop as a disconnect supervision or not Incoming call hand...

Page 46: ...l detection is disabled Welltech 2540 will answer the call after this time out without answer supervision After the DTMF dialing Welltech 2540 will send 183 with SDP to enable the voice path for VOIP...

Page 47: ...for whole system Figure 8 0 SIP Trunk page Trunk ID SIP trunk ID 1 to 4 Register Type Register type is predefine or register TEL No The Tel no for the SIP account Proxy Server The SIP proxy server Pr...

Page 48: ...server port number Outbound Proxy Server outbound proxy server address Outbound Proxy server port outbound proxy server port number Register Expires the default register expires for negotiation TEL N...

Page 49: ...M header s URL will be PSTN_Caller_ID local_IP_address FXO Tel NO If the FXO Tel NO will be used in SIP URL the SIP FROM header s URL will be FXO_Tel_NO local_IP_address The following guideline could...

Page 50: ...it can send to FXO interface and vice versa Figure 9 0 Route Plan page Incoming Call Type Incoming call type FXO or VOIP Matched Prefix matched DNIS called number prefix Matched Incoming List matched...

Page 51: ...l be accepted for this route For PSTN incoming call type the incoming target will be the line ID L1 to L24 Only the call is coming from the selected line will be accepted for this route Matched Length...

Page 52: ...lect DM group 1 to 4 in case the backup required the DM before to make the call The DNIS is unchanged by the primary route DM and same as the DNIS before routing For example the DNIS is 886282265699 a...

Page 53: ...1 Device States See the figure 10 0 Device Status Model The model number MAC Address The MAC address of Welltech 2540 Network Type The Network Interface Type Settings IP Address IP address is using I...

Page 54: ...54 10 2 Line States This page shows the each line s current status Figure 10 2 Line Status Line L1 to L4 Call State The Line status for this line Refresh Interval second The time to refresh the status...

Page 55: ...ates Figure 10 3 SIP Trunk Status Account SIP trunk account Registered The SIP trunk register status Concurrent Call The concurrent calls are used for this SIP trunk Refresh Interval second The time t...

Page 56: ...ng purpose Restore Restoring the backup setting back to Welltech 2540 Reset to Default Reset system setting to factory default Quick Reset Warm Reset without reboot Welltech 2540 Reboot reboot Welltec...

Page 57: ...s back to factory settings 2 Change your PC IP address to 192 168 123 111 and network set to fix IP address mode 3 Connect your PC to WAN port and use http 192 168 123 123 to upgrade the firmware Make...

Page 58: ...58 download the firmware into tftp data directory 6 In the telnet terminal do the following command 1 __dmctw 2 cd config_fs 3 rm f wg25 bin 4 tftp g r wg25 1 0 bin 192 168 123 111...

Page 59: ...59 4 copy firmware successfully 5 reboot 7 Check whether the system was recovered or not...

Page 60: ...for each line Siptk1 telno siptk4 telno tel no for each line Please save and close it Step 2 create a template configuration file Open the Welltech 2540 Parameter txt getting from Welltech and make t...

Page 61: ...boot to test it You can use the hfs for http file server It can be download from http www rejetto com hfs Note please link it to download provision file More information please refers wg2540 Parameter...

Page 62: ...m one location to remote office via IP Link which could be VPN Private network fiber link or Wireless network Here is an typical diagram of this application at Figure 1 Figure 1 Before start to config...

Page 63: ...xample Set static IP address of 192 168 18 201 at WAN port on Device Setting Network of WellGate 2504 WEB page Figure 2 Step 2 Go to VOIP Setting SIP to select the Accept Proxy Only feature to NO and...

Page 64: ...o Modify Line Setting webpage See Figure 5 of FXS gateway at Port 1 LINE ID 1 to continue setting of port 1 Select Register Type to predefine Enter FXS port 1 information as follows TEL No 501 User ID...

Page 65: ...s 1004 See Figure 4 Figure 4 Figure 5 Step 6 set the SIP Proxy information on FXS Setting SIP Proxy See Figure 6 For example Set the SIP Proxy Server s IP address at 192 168 23 23 Proxy port number at...

Page 66: ...ess sip_port number At this example the FXS gateway phone book should configure four ports as follows Port 1 configure to 1001 192 168 23 23 8080 Port 2 configure to 1002 192 168 23 23 8080 Port 3 con...

Page 67: ...Proxy Only feature to NO and make sure to setup the SIP Local Port number to 8080 See Figure 9 Figure 9 Step 3 Set the FXO SIP line s information to each line Go to FXO Setting webpage of WellGate 254...

Page 68: ...1 Select Register Type to Predefine and key in the Proxy Server IP address at 192 168 18 201 and port 8080 which are remote FXS Gateway s IP address and SIP port number 2 Next configure each SIP Trunk...

Page 69: ...age When user picks up the handset from FXS port 1 of WellGate 2504 you should hear Dial Tone from PABX extension 201 which was connected to FXO Line 1 And it works like this analog phone was connecte...

Page 70: ...ay a Line 1 of FXO Gateway setting see Figure 13 An FXS port 1 incoming call routes to FXO port 1 configuration example Incoming Call Type VOIP Matched Prefix 1001 Matched Length 0 No Answer Timeout 3...

Page 71: ...seconds Outgoing Type FXO Hunting Type selected anyone Routing List 01 Line 2 02 None 03 None 04 None Figure 14 c Line 3 of FXO Gateway setting see Figure 15 An FXS port 3 incoming call routes to FXO...

Page 72: ...incoming call routes to FXO port 4 configuration example Incoming Call Type VOIP Matched Prefix 1004 Matched Length 0 No Answer Timeout 30 MUST be longer than 10 seconds Outgoing Type FXO Hunting Type...

Page 73: ...Figure 17 5 Enable Caller ID function at FXO and FXS gateway The Caller ID configuration at FXO gateway should be configured to match PABX extension or local PSTN Caller ID incoming signal in order t...

Page 74: ...are going to send to remote FXS gateway Here are summary of three options a PSTN Caller ID Deliver Line number from PSTN or PABX extension At this example they are number from 201 to 205 See Figure 1...

Page 75: ...eway See Figure 21 Go to FXS Setting FXS Line Caller ID Mode to select Transparent to enable Caller ID generation After enable this command analog telephone set is able to display Caller ID either FXS...

Page 76: ...ID specification Go to FXS Setting Caller ID Caller ID Mode to select one of Caller ID Mode DTMF FSK Bellcore FSK ETSI See Figure 23 There are other options you may need to pay attention at Polarity R...

Page 77: ...77 Figure 23 Three options of Caller ID Mode...

Page 78: ...al for 2504 and 2540 firmware ver 2 01 at page 31 in details You can also go to Country Template to select default setting by each country Figure 24 Disconnect tone table WellGate 2540 supports an alt...

Page 79: ...79 Figure 25 Loop Current Drop to release FXO port Figure 26 Loop Current Drop detection Time...

Page 80: ...FXS gateway Step 1 Setup FXS Flash detection time range Since FLASH command was initialized from analog phone set check what flash time this phone set can generate Then configure FXS gateway flash ti...

Page 81: ...81 Figure 28 Setup FXO Flash time generation...