Wen 6369, Manual

11

LIMITED TWO YEAR WARRANTY

WEN Products is committed to build tools that are dependable for years. Our warranties are consistent with this 
commitment and our dedication to quality.

LIMITED WARRANTY OF WEN CONSUMER POWER TOOLS PRODUCTS FOR HOME USE 
GREAT LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN con-
sumer power tools will be free from defects in material or workmanship for a period of two (2) years from date of 
purchase. Ninety days for all WEN products, if the tool is used for professional use.

SELLER’S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited Warranty and, to 
the extent permitted by law, any warranty or condition implied by law, shall be the repair or replacement of parts, 
without charge, which are defective in material or workmanship and which have not been misused, carelessly 
handled, or misrepaired by persons other than Seller or Authorized Service Center. To make a claim under this 
Limited Warranty, you must make sure to keep a copy of your proof of purchase that clearly defines the Date of 
Purchase (month and year) and the Place of Purchase. Place of purchase must be a direct vendor of Great Lakes 
Technologies, LLC. Third party vendors such as garage sales, pawn shops, resale shops, or any other secondhand 
merchant void the warranty included with this product.  Contact techsupport@wenproducts.com or 1-800-232-
1195 to make arrangements for repairs and transportation. 

When returning a product for warranty service, the shipping charges must be prepaid by the purchaser. The prod-
uct must be shipped in its original container (or an equivalent), properly packed to withstand the hazards of ship-
ment. The product must be fully insured with a copy of the warranty card and/or the proof of purchase enclosed. 
There must also be a description of the problem in order to help our repairs department diagnose and fix the 
issue. Repairs will be made and the product will be returned and shipped back to the purchaser at no charge.

THIS LIMITED WARRANTY DOES NOT APPLY TO ACCESSORY ITEMS THAT WEAR OUT FROM 
REGULAR USAGE OVER TIME INCLUDING BELTS, BRUSHES, BLADES, ETC. 
ANY IMPLIED WARRANTIES SHALL BE LIMITED IN DURATION TO ONE (1) YEAR FROM DATE 
OF PURCHASE. SOME STATES IN THE U.S., SOME CANADIAN PROVINCES DO NOT ALLOW 
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION 
MAY NOT APPLY TO YOU.

IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAM-
AGES (INCLUDING BUT NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM 
THE SALE OR USE OF THIS PRODUCT. SOME STATES IN THE U.S. AND SOME CANADIAN 
PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CON-
SEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO 
YOU.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE 
OTHER RIGHTS WHICH VARY FROM STATE TO STATE IN THE U.S., PROVINCE TO PROVINCE 
IN CANADA AND FROM COUNTRY TO COUNTRY.

THIS LIMITED WARRANTY APPLIES ONLY TO PORTABLE ELECTRIC TOOLS, BENCH POW-
ER TOOLS, OUTDOOR POWER EQUIPMENT AND PNEUMATIC TOOLS SOLD WITHIN THE 
UNITED STATES OF AMERICA, CANADA AND THE COMMONWEALTH OF PUERTO RICO. FOR 
WARRANTY COVERAGE WITHIN OTHER COUNTRIES, CONTACT THE WEN CUSTOMER SUP-
PORT LINE.