Wen JN8504, Instruction Manual

PROBLEM

CAUSE

SOLUTION

Unit will not start.

1) Power cord is not connected to a 

power supply.

1) Ensure the power cord is connected 

to a power supply

2) Power outlet does not have power.

2) Ensure that there is power at the 

outlet. If there is no power, check to 

make sure the breaker is not tripped 

and the outlet is rated for the proper 

capacity of the tool.

3) Internal damage or excessive wear 

(ex. carbon brushes are warn, the 

switch has a faulty wire).

3) Contact customer service at 

1-800-

232-1195

 for assistance.

Unit's blade operates slowly.

1) Power is being reduced by improper 

outlets or non-compliant extension 

cords

1) Check that the power outlet is rated 

for the proper capacity to match the 

tool and that proper extension cords 

are being use.

Unit's performance decreas-

es over time.

1) Blade has become dull or damaged. 1) Replace blade if needed.
2) Carbon brushes have worn down or 

are damaged.

2) Replace carbon brushes if needed.

Excessive noise or vibration.

1) Carbon brushes have worn down or 

are damaged.

1) Replace carbon brushes if needed.

2) Damage or ware to internal parts.

2) Contact customer service at 

1-800-

232-1195

 for assistance.

Unit is overheating.

1) Tool is being advanced too quickly 

into the workpiece.

1) Slow down tool advancement into 

material.

2) Blade is damaged or dull.

2) Ensure blade is kept sharp and 

replace blade if need.

3) Dust has collected in the motor 

housing vents.

3) Clean dust from vents. Use com-

pressed air to blow dust out while us-

ing properly rated safety glasses and 

dust mask.

4) Motor is not getting enough power 

due to use of improperly rated exten-

sion cord.

4) Use extension cords only as recom-

mended.

TROUBLESHOOTING GUIDE

WARNING!

 Stop using the tool immediately if any of the following problems occur. Repairs and replace-

ments should only be performed by an authorized technician. For any questions, please contact our customer 

service at 

1-(800) 232-1195

, M-F 8-5 CST or email us at techsupport@wenproducts.com.

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