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SHIPPING OF WARRANTY RETURNS
Obtain a Return Authorization Number and shipping
address from WENVY
TM
customer service.
Pack the Instrument carefully and ship it prepaid and
insured to the proper destination provided by WENVY
TM
's
customer service department.
DO NOT RETURN ANY ITEM WITHOUT HAVING FIRST
RECEIVED RETURN AUTHORIZATION FROM WENVY.
For Detailed Shipping Instructions and Return
Authorization, Contact:
WENVY
TM
Technologies Incorporated
Customer Service Department
696 Kings Row, Suite #35
San Jose, California 95133 USA
Phone: (408) 998-2117; Fax: (408) 999-2119
The following information must be included with the
returned product:
Description of the problem
Purchase Order number & WENVY
TM
Return Authorization
Number
Name and phone number of contact individual who can
provide more information.
Complete return address
SHIPPING OF NON-WARRANTY RETURNS
Any product returned for non-warranty repair should be
packaged as described previously. Obtain a Return
Authorization Number and shipped to the address
provided by WENVY
TM
Customer Service.