Error
Possible cause
Solution
has been started on the ser-
ver.
Check the Windows Event
Viewer on the server for
error messages from
WERMA-StockSAVER.
If an in-house database server
is used:
Make sure that the data-
base server has been star-
ted and a network
connection to the data-
base server can be esta-
blished.
Make sure that the network
connection is not blocked
by a firewall or virus scan-
ner.
Error message in the status bar
Firmware update required for
one or more devices
Firmware update is required.
Error message in the status bar
Data collection stopped;
connection to SmartBox bro-
ken
No connection to the Smar-
tBox
Check power supply on the
SmartBoxes.
Check the wireless connec-
tion between the tran-
sceiver and SmartBox.
Check whether the tran-
sceiver is connected to the
WERMA-StockSAVER server
service.
Check the connection sta-
tus of all devices.
Error message in the status bar
The CSV export on the server
could not be started
The CSV interface to the ser-
ver is not functioning cor-
rectly.
Check the configuration of
the CSV interface.
In the WERMA-StockSAVER
software, language xy cannot
be selected.
Language files have not been
installed.
1.
Install the update on the ser-
ver and when doing so,
install the required lan-
guage files.
2.
Perform update on the cli-
ent PC.
148
310.865.005 0318_AB
Summary of Contents for WERMA-StockSAVER
Page 1: ...Handbuch WERMA StockSAVER Version 1 0 03 2018 310 865 005 0318_AB ...
Page 159: ...Manual WERMA StockSAVER Version 1 0 03 2018 310 865 005 0318_AB ...
Page 314: ...Manuel WERMA StockSAVER Version 1 0 03 2018 310 865 005 0318_AB ...
Page 370: ...2 Cliquez sur Rechercher un pilote sur mon ordinateur Version 1 0 03 2018 57 ...