21
Trouble-Shooting and Maintenance
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-
free at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).
PROBLEM: The power does not turn on
SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet. (See How to Plug in the Power Cord on page 13.) Use
only a UL-listed surge suppressor, rated at 15 amps, with a 14-gauge cord of five feet or less in
length.
b. After the power cord has been plugged in, make sure that the key is fully inserted into the con-
sole. See step 1 on page 15.
c. Check the circuit breaker located on the treadmill
frame near the power cord. If the switch protrudes
as shown, the circuit breaker has tripped. To reset
the circuit breaker, wait for five minutes and then
press the switch back in.
PROBLEM: The power turns off during use
SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see the drawing
above). If the circuit breaker has tripped, wait for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in.
c. Remove the key from the console. Reinsert the key fully into the console. See step 1 on page 15.
d. If the treadmill still will not run, please call our Customer Service Department, toll-free.
PROBLEM: The displays of the console do not function properly
SOLUTION: a. Check the batteries in the console. If the batteries need to be replaced, see assembly step 1 on
page 7. Most problems are the result of drained batteries.
b. If the speed display does not show a correct reading,
remove the key and UNPLUG THE POWER CORD.
Remove the screws from the sides and front of the
hood. Carefully remove the hood. Locate the Reed
Switch (134) and the Magnet (131) on the left side of
the Pulley (97). Turn the Pulley until the Magnet is
aligned with the Reed Switch. Make sure that the
gap between the Magnet and the Reed Switch is
about 1/8”. If necessary, loosen the Screw (135) and
move the Reed Switch slightly. Retighten the Screw.
Re-attach the hood and run the treadmill for a few
minutes to check for a correct speed reading.
Tripped
Reset
Tripped
Reset
c
131
134
135
Top View
1/8”
97
