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MAINTENANCE AND TROUBLE-SHOOTING

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-
free at 1-800-999-3756, Monday through Friday, 6 a.m. until 6 p.m. Mountain Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor

is plugged into a properly grounded outlet (see page 7). Use only a single-outlet surge suppres-
sor that is UL 1449 listed as a transient voltage surge suppressor (TVSS). The surge suppressor
must have a UL suppressed voltage rating of 400 volts or less and a minimum surge dissipation
of 450 joules. The surge suppressor must be electrically rated for 120 volts AC and 15 amps.
Important: The treadmill is not compatible with GFCI-equipped outlets.  

b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the circuit breaker located on the treadmill

near the power cord. If the switch protrudes as
shown, the circuit breaker has tripped. To reset the
circuit breaker, wait for five minutes and then press
the switch back in. 

PROBLEM: The power turns off during use

SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see c. above). If the

circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in.

c. Remove the key from the console. Reinsert the key fully into the console. 

d. If the treadmill still will not run, please call our Customer Service Department, toll-free.

PROBLEM: The displays of the console do not function properly

SOLUTION: a. Check the batteries in the console. See BATTERY INSTALLATION on page 8. Most problems are

the result of drained batteries. 

b. Remove the key from the console and UNPLUG THE

POWER CORD. Remove the screws from the hood.
Carefully remove the hood. Locate the Reed Switch
(74) and the Magnet (4) on the left side of the Pulley
(85). Turn the Pulley until the Magnet is aligned with
the Reed Switch. Make sure that the gap between
the Magnet and the Reed Switch is about 1/8”. 
If
necessary, loosen the Screw (13) and move the Reed
Switch slightly. Retighten the Screw. Re-attach the
hood, and run the treadmill for a few minutes to check
for a correct speed reading.

Tripped

Reset

Tripped

Reset

c

4

74

13

Top

View

1/8”

85

12

b

Summary of Contents for CADENCE DX12

Page 1: ...RY DE LAYS PLEASE CALL DIRECT TO OUR TOLL FREE CUSTOMER HOT LINE The trained techni cians on our Customer Hot Line will provide immediate assis tance free of charge to you CUSTOMER HOT LINE 1 800 999...

Page 2: ...ng the treadmill Do not wear loose cloth ing that could become caught in the treadmill Athletic support clothes are recommended for both men and women Always wear athletic shoes Never use the treadmil...

Page 3: ...E TREADMILL on page 10 You must be able to safely lift 45 pounds 20 kg in order to raise lower or move the tread mill 19 Do not change the incline of the treadmill by placing objects under the treadmi...

Page 4: ...800 999 3756 Monday through Friday 6 a m until 6 p m Mountain Time excluding holidays To help us assist you please note the product model number and serial number before calling The model number of th...

Page 5: ...ill performance If there is lubricant on top of the walking belt simply wipe off the lubricant with a soft cloth and a mild non abrasive cleaner 1 With the help of a second person carefully raise the...

Page 6: ...es are fully inserted WARNING Do not disconnect or connect the Wires while the treadmill power cord is plugged in Thread four Screws 55 into the Handrails 2 57 and the Console Base 6 After all four Sc...

Page 7: ...a grounding plug Plug the power cord into a surge suppressor and plug the surge suppressor into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ord...

Page 8: ...from the console If the key is not pulled from the console adjust the position of the clip as needed Follow the steps below and on page 9 to operate the console Insert the key fully into the power sw...

Page 9: ...ate when the pulse sensor is used see step 5 If desired reset the display by pressing the ON RESET button Measure your heart rate if desired To measure your heart rate stand on the foot rails and plac...

Page 10: ...aged over the catch To protect the floor or carpet from damage place a mat under the treadmill Keep the treadmill out of direct sunlight Do not leave the treadmill in the stor age position in temperat...

Page 11: ...storage latch and hold it Pivot the treadmill until the frame and foot rail are past the storage latch 2 Hold the treadmill firmly with both hands and lower the treadmill to the floor Do not drop the...

Page 12: ...e circuit breaker has tripped To reset the circuit breaker wait for five minutes and then press the switch back in PROBLEM The power turns off during use SOLUTION a Check the circuit breaker located o...

Page 13: ...alking belt still slows when walked on please call our Customer Service Department toll free PROBLEM The walking belt is off center or slips when walked on SOLUTION a If the walking belt has shifted t...

Page 14: ...ascular system your exercise must be aerobic Aerobic exercise is ac tivity that requires large amounts of oxygen for pro longed periods of time This increases the demand on the heart to pump blood to...

Page 15: ...lat on the floor Bend your front leg lean forward and move your hips toward the wall Hold for 15 counts then relax Repeat 3 times for both legs To cause further stretching of the achilles tendons bend...

Page 16: ...of pur chase All returns must be pre authorized by ICON This warranty does not extend to any product or damage to a product caused by or attributable to freight damage abuse misuse improper or abnorma...

Page 17: ...D DRAWING AND PART LIST FROM THE MANUAL Save this page for future reference Note Specifications are subject to change without notice For information about ordering replacement parts see the back cover...

Page 18: ...4 1 Power Cord 45 1 Left Upright Spacer 46 4 Isolator 47 2 Frame Pivot Washer 48 1 Choke 49 1 Motor Locknut Key No Qty Description 50 2 Belt Guide 51 1 Belly Pan 52 1 Releasable Tie 53 2 Cable Tie Cla...

Page 19: ...7 18 19 26 15 16 25 21 20 22 23 24 13 84 86 4 85 45 77 77 16 81 14 33 34 36 30 56 27 53 52 46 35 50 48 35 61 34 41 79 80 77 83 77 46 5 75 76 62 47 49 5 39 39 16 55 58 13 78 9 82 46 35 35 46 35 67 27 6...

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