APPENDIX C: TECHNICAL SUPPORT SERVICES - 13
Appendix C: Technical Support Services
Your new Western Digital FireWire CardBus PC Card includes 90 days of free technical
support from the date of purchase.
To be eligible for the free technical support, you must
register your product with Western Digital
. Should you require additional technical support
after the 90-day time period, Western Digital offers extended support services for your
FireWire PC Card at a rate of $15.00 per incident after the free period.
Online Service
Email:
Internet:
www.westerndigital.com/service
Product Registration:
www.wdc.com/products/registration
Telephone Assistance
800.ASK.4WDC (800.275.4932) and +31.20.446.7651 (Europe)
If you need additional information or help during installation or normal use of this product,
contact Western Digital Technical Support. When calling for support, please have your
Western Digital FireWire PC Card serial number and system hardware and software versions
available.
Technical Support Phone Matrix
Western Digital
20511 Lake Forest Drive
Lake Forest, California 92630
2079-001013-002 04/02
USA / Canada /Outside USA
(Central Time)
Europe
(Central European Time)
Telephone Numbers
800.ASK.4WDC or 800.275.4932
+31 20 446-7651
Monday - Thursday
9:00 am - 7:00 pm
9:30 am - 12 noon
1:00 pm - 5:30 pm
Friday
9:00 am - 5:00 pm
9:30 am - 12 noon
1:00 pm - 4:00 pm
Saturday
8:00 am - 11:45 am
1:00 pm - 5:00 pm