CONFIGURING SETTINGS
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WD MY CLOUD EX4 PERSONAL CLOUD STORAGE
USER MANUAL
Utilities
On the Utilities page, you can test the WD My Cloud EX4 device and get diagnostic
information, restore the device to factory defaults, reboot or shut down the device, and
import or export a configuration file.
To access the Utilities screen, click
Settings
, then click
Utilities
in the left pane.
System Diagnostics
Run diagnostic tests if you are having problems with your device. There are three types of
diagnostic tests.
Quick Test
: The quick test checks the hard drives for major performance problems.
The result of a quick test is a pass or fail evaluation of the hard drive’s condition. The
quick test can take several minutes to complete.
Full Test
: The full test is a more comprehensive drive diagnostic. It methodically
tests each and every sector of the hard drives. You will be informed of the condition
of the hard drive once the test is performed. The full test may take hours to
complete, depending on the size and data configuration of the hard drives.
System Test
: The system test reviews the health of your device hardware (hard
drives, fan, system clock, and device temperature.)
Running a Diagnostic Test
1. On the Utilities page, click
Quick Test, Full Test,
or
System Test
. A progress bar
displays, indicating test progress and whether the device passed or failed the test.
2. Review the test results, then click
Close
.
If the device fails the test, click
, then click
Support
to get assistance.
