REGULATORY AND WARRANTY INFORMATION
157
WD MY CLOUD EX4 PERSONAL CLOUD STORAGE
USER MANUAL
extended warranties available for purchase. WD shall have no liability for any Product returned if WD determines
that the Product was stolen from WD or that the asserted defect a) is not present, b) cannot reasonably be
rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper
installation, alteration (including removing or obliterating labels and opening or removing external enclosures,
unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope
of the applicable instructions, as found at
http://support.wd.com
), accident or mishandling while in the
possession of someone other than WD. Subject to the limitations specified above, your sole and exclusive
warranty shall be, during the period of warranty specified above and at WD’s option, the repair or replacement of
the Product with an equivalent or better Product. The foregoing warranty of WD shall extend to repaired or
replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the
date of shipment of a repaired or replaced Product, whichever is longer.
The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold as new. The
remedies provided herein are in lieu of a) any and all other remedies and warranties, whether expressed, implied
or statutory, including but not limited to, any implied warranty of merchantability or fitness for a particular
purpose, and b) any and all obligations and liabilities of WD for damages including, but not limited to accidental,
consequential, or special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in
connection with the purchase, use, or performance of the Product, even if WD has been advised of the possibility
of such damages. In the United States, some states do not allow exclusion or limitations of incidental or
consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state.
Warranty Information
(Australia/New Zealand only)
For consumers purchasing products in Australia and New Zealand, please refer to this
warranty information.
Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer
Act or the New Zealand Consumer Guarantees Act. This warranty identifies WD's preferred approach to
resolving warranty claims which is likely to be quick and simple for all parties.
No other warranties either express or implied by law, including but not limited to those contained in the Sale of
Goods Act, are made with respect to the Product. If you purchased your Product in New Zealand for the
purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not
apply.
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable
quality and the failure does not amount to a major failure. What constitutes a major failure is set out in the
Australian Consumer Law.
Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from
defects in material and workmanship and will conform to WD’s specifications. The term of your warranty is
2 years in Australia and New Zealand, unless otherwise required by law. The term of your warranty period shall
commence on the purchase date appearing on your purchase receipt from an authorized distributor or
authorized reseller. Proof of purchase shall be required to be eligible for this warranty and to establish the
commencement date of this warranty. Warranty service will not be provided unless the Product is returned to an
authorized distributor, authorized reseller or regional WD return center where the Product was first shipped by
WD. WD may at its discretion make extended warranties available for purchase. WD shall have no liability for any
Product returned if WD determines that the Product was (i) not purchased from an authorized distributor or
authorized reseller, (ii) not used in accordance with WD specifications and instructions, (iii) not used for its
intended function, or (iv) stolen from WD, or that the asserted defect a) is not present, b) cannot reasonably be
rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper
installation, alteration (including removing or obliterating labels and opening or removing external enclosures,
including the mounting frame, unless the product is on the list of limited user-serviceable products and the
specific alteration is within the scope of the applicable instructions, as found at http://support.wd.com), accident
or mishandling while in the possession of someone other than WD.
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL DUE TO (A)
EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING, EXPOSURE TO HEAT,
COLD, AND HUMIDITY, AND POWER FAILURES, OR (B) INTERNAL FAULTS. SUCH FAILURES CAN
RESULT IN THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA. NOTE THAT YOU SHALL
BE RESPONSIBLE FOR THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA
HOWSOEVER CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS,
CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON
THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND
TECHNICAL SUPPORT FROM WD.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or
consumption, provided it is fair and reasonable to do so, WD limits its liability to replacement of the Product or
supply of equivalent or better Product.
