Western Digital My Passport WDBBEP0010BBK, User Manual

Page 1: ...External Portable My Passport Portable Hard Drive User Manual My Passport User Manual...

Page 2: ...d special offers Warranty RMA Services Get warranty product replacement RMA RMA status and data recovery information Knowledge Base Search by keyword phrase or answer ID Installation Get online instal...

Page 3: ...y LED 4 USB 3 0 Interface 4 Registering Your Drive 4 Handling Precautions 4 2 Connecting the Drive and Getting Started 5 Connecting the Drive 5 Getting Started with the WD Software 6 3 WD SmartWare So...

Page 4: ...42 Monitoring Icon Alerts 42 Setting the Drive Sleep Timer 43 Registering the Drive 43 Checking Drive Health 44 Erasing the Drive 46 Using the Drive Erase Function 46 Using the WD Drive Unlock Utilit...

Page 5: ...iver Automatically 61 Installing the Driver Manually 62 Installing on Windows 7 Computers 64 B Compliance and Warranty Information 66 Regulatory Compliance 66 FCC Class B Information 66 ICES 003 NMB 0...

Page 6: ...ss and save files with blazing speed Reduce transfer time by up to three times when compared to USB 2 0 transfer time Performance may vary based on your hardware and system configuration USB 3 0 and U...

Page 7: ...with the My Passport drive A special USB cable that might be needed for computers with limited bus power Replacement or additional USB cables For information about optional accessories for this produ...

Page 8: ...the Start menu and select Windows Update For Mac computers go to the Apple menu and select Software Update Disk Drive Format Your My Passport drive is formatted as a single NTFS partition for compati...

Page 9: ...an easily register your drive using the WD Drive Utilities software as described in Registering the Drive on page 43 Another way is to register online at register wdc com Handling Precautions WD produ...

Page 10: ...the Drive on Mac Computers on page 54 instead To connect the My Passport drive to your Windows computer 1 Turn on your computer 2 Connect the drive to your computer as shown in Figure 3 3 Verify that...

Page 11: ...s in the listing for your My Passport drive in Windows Explorer to display the WD Apps Setup Wizard 2 Click Next to display the End User License Agreement 3 Read the license agreement and select the I...

Page 12: ...plications and options 6 Depending on your selections Installing WD Drive Utilities with the Launch Application option displays the WD Drive Utilities screen see Figure 4 and Managing and Customizing...

Page 13: ...p Backs up files or folders that you select from a folder view of your computer s internal hard drive b Click Next to display the initial Backup screen Figure 6 on page 9 c On the initial Backup scree...

Page 14: ...Backup Screens Initial File Backup Screen Initial Category Backup Screen Note The initial Backup screens only appear one time when you install the WD SmartWare software on your computer After that la...

Page 15: ...MY PASSPORT USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED 10 Figure 7 WD SmartWare Home Screens Before first backup After first backup...

Page 16: ...you want to work with Supported external drive then the WD SmartWare software highlights the one you select to work with See Home Tab Display on page 12 Backup One of two backup dialogs depending on t...

Page 17: ...n one The My Passport drive that you want to back up files to or retrieve files from when you have more than one connected to your computer See Home Tab Display on page 13 and Table 1 on page 14 for a...

Page 18: ...MY PASSPORT USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 13 Figure 8 Home Tab Display My Passport Drive Icon Your Computer Icon Your Computer Content Gauge My Passport Drive Content Gauge...

Page 19: ...tware displays a selector box below your computer icon for specifying the drive or partition that you want to use for backup and retrieve functions My Passport drive icon Provides a graphic representa...

Page 20: ...your files that are available for a category type backup against a blue background in six categories where This file category Includes files with these extensions Documents doc txt htm html ppt xls xm...

Page 21: ...nges to Excluded and it then includes all of the files that were not included in your file backup Because they change so frequently Outlook pst files are only backed up once every 24 hours This exclus...

Page 22: ...hard drive on the Home tab display See Your computer s content gauge on page 15 My Passport drive content gauges Same as the content gauge for your My Passport drive on the Home tab display See My Pas...

Page 23: ...My Passport drive Clicking Switch to File Backup displays a folder structure view that you can use to specify individual files or folders that you want to back up Note The folder structure displaces...

Page 24: ...the Retrieve tab displays Start Stop Backup toggle button Controls backup operations by starting and stopping the backup Switch to Category File Backup toggle button Switches the backup mode between...

Page 25: ...retrieve folder box and Browse button By default the WD SmartWare software creates and uses a folder named Retrieved Contents in the My Documents folder for your user name If you want to specify a di...

Page 26: ...e software displays the Retrieve Some Files selection box that you can use to find and retrieve only selected files or folders Selecting the Retrieve All Files option closes the Retrieve Some Files se...

Page 27: ...he Set File History dialog for specifying the number of backup versions that you want to keep for each file Backup Speed button Displays the Reduce Backup Speed dialog for enabling disabling the optio...

Page 28: ...Web browser to connect to the WD Service Support Contact Us page at http support wdc com contact Learning Center topic buttons Provide links to display the main Learning Center help topics Overview Ba...

Page 29: ...versions of your WD SmartWare software and the firmware of the selected My Passport drive with the most recent available versions If updated software or firmware is available the WD SmartWare softwar...

Page 30: ...is changed in any way This protection is automatic the WD SmartWare software does it for you without any action on your part just make sure to leave your My Passport drive connected to your computer...

Page 31: ...and then click Apply Changes to create a custom backup plan and refresh the content gauge for your My Passport drive d Click Start Backup to begin backing up all categories of files on the internal ha...

Page 32: ...ack up all of the files and folders on the internal hard drive a Verify that the backup mode is file and that Ready to perform file backup appears at the upper left corner of the Backup screen If the...

Page 33: ...m backup plan and update the content gauge for your My Passport drive Note Clicking Revert clears your recent selections and redisplays the prior applied configuration e Click Start Backup to begin ba...

Page 34: ...essage reminds you that the WD SmartWare software runs your backup job in the background so you can continue using your computer for other things during the backup To continue click either Continue Ba...

Page 35: ...Specify the destination where you want to copy the retrieved files either a special retrieve folder or their original locations 4 Specify what you want to retrieve either individual files folders or...

Page 36: ...e from dialog with the available volumes listed in the Backed Up Volumes selection box In this case a In the Backed Up Volumes selection box select the volume that you want to retrieve files from b Cl...

Page 37: ...omputer at step 2 on page 30 A retrieved content folder In a Retrieved Content Folder The default folder is Retrieved Contents in the My Documents folder for your user name If you want to specify a di...

Page 38: ...boxes for the files or folders that you want to retrieve 6 Click Start Retrieving 7 During the retrieve The Retrieve screen displays a progress bar and a message indicating the amount of data that ha...

Page 39: ...e the WD Security application to Create a password Change a password Eliminate the need for a password To create a password and keep others from accessing the files on your drive 1 Open the Set Securi...

Page 40: ...eated a password to keep others from accessing the files on your drive unless you selected the Enable auto unlock for user check box you will have to type your password to unlock the drive whenever Yo...

Page 41: ...creen if you have more than one supported My Passport drive connected to your computer To unlock the drive 1 If you do not see the Unlock Drive dialog click either The WD Security desktop shortcut ico...

Page 42: ...Enable auto unlock for user check box when you created your password the WD SmartWare software displays a Drive is locked message in place of the content gauge for your My Passport drive To unlock th...

Page 43: ...r display To unlock the drive 1 Start the WD Drive Unlock utility by either Using your computer s file management utility to open the WD Unlocker virtual CD and double clicking the Unlock exe file Cli...

Page 44: ...one with the password that you want to change 3 Type your current password in the Password box 4 Select the Change password option 5 Type your new password in the Choose a password box using up to 25...

Page 45: ...select the one that you want to remove password protection from 3 Type your password in the Password box 4 Select the Remove security option 5 Click Update Security Settings CAUTION After changing a...

Page 46: ...tWare Icon After you have installed the WD SmartWare software the WD SmartWare icon displays in the system tray portion of the Windows taskbar You can use the icon to Open the WD SmartWare software Ch...

Page 47: ...nd then clicking the Safely remove option You might hear the drive power down Wait for the power activity LED to turn off before disconnecting the drive from the computer Monitoring Icon Alerts The WD...

Page 48: ...o display the Sleep Timer dialog 4 On the Sleep Timer dialog a In the Set Sleep Timer box select the inactivity time interval at which you want to turn off the drive b Click Set Timer Registering the...

Page 49: ...f Click Register Drive Checking Drive Health WD Drive Utilities provides three diagnostic tools to help make sure that your drive is performing well Run the following tests if you are concerned that y...

Page 50: ...ith your drive And because they are so fast running the quick SMART status check and the quick drive test provides a high level of assurance with minimal inconvenience Then run all three whenever you...

Page 51: ...plication Start All Programs Western Digital WD Apps WD Drive Utilities See Figure 4 on page 7 2 If you have more than one supported My Passport drive connected to your computer select the one that yo...

Page 52: ...are and disk image See Password Protecting the Drive on page 34 Using the WD Drive Unlock Utility To erase your My Passport when the drive is locked and you have forgotten or lost your password 1 Star...

Page 53: ...o signify that you accept the risk 6 Click Erase After the drive erase operation completes go to support wdc com and see Knowledge Base answer ID 6743 for information about downloading and restoring t...

Page 54: ...f you ever need to remove and reinstall the WD software on your computer or move the drive to another computer and install the software there you will need to restore the WD software and disk image on...

Page 55: ...ty to retrieve files from a longer back in time period Consumes more disk space To specify the number of backup versions that you want to keep for each file 1 Click the Settings tab to display the Sof...

Page 56: ...ocuments folder To specify a different folder 1 Either create a new folder or determine which existing folder you want to use 2 Click the Settings tab to display the Software Settings screen see Figur...

Page 57: ...es option Uninstalling the WD Software Use the WD Drive Apps Setup Wizard to uninstall the WD software 1 Double click the WD Apps Setup file that appears in the listing for your My Passport drive in W...

Page 58: ...he selected applications 6 When the uninstall completes click Finish to close the WD Apps Setup Wizard Note If you want you can also use the operating system s Add or Remove Programs function to unins...

Page 59: ...ties online help and user manual files If you want to duplicate the drive management and drive lock features on your Mac computer you can download and install the WD Security and WD Drive Utilities ap...

Page 60: ...ower For more information in the U S visit our website at store westerndigital com Outside the U S contact WD Technical Support in your region Q Why is the drive not recognized under My Computer or on...

Page 61: ...ntroller is built in to the system motherboard be sure to install the appropriate chipset support for your motherboard Refer to your motherboard or system manual for more information Q What happens wh...

Page 62: ...ysically connect the drive as shown in Figure 3 on page 5 the Found New Hardware Wizard screen displays Note If Autoplay is enabled two additional screens might appear at the same time as the Found Ne...

Page 63: ...MY PASSPORT USER MANUAL INSTALLING AN SES DRIVER 58 4 Select Install the software automatically and click Next 5 When the installation completes click Finish...

Page 64: ...iver manually 1 On the Found New Hardware Wizard screen select No not this time to inhibit a connection attempt to Windows Update 2 Click Next to continue 3 Select Install from a list or specific loca...

Page 65: ...MY PASSPORT USER MANUAL INSTALLING AN SES DRIVER 60 d Click Next 5 When the installation completes click Finish...

Page 66: ...ly if your computer is connected to the Internet Manually whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically your com...

Page 67: ...he Internet install the driver manually 1 On the Found New Hardware wizard screen click Locate and install driver software 2 On the Found New Hardware WD SES Device wizard screen click Don t search on...

Page 68: ...ANUAL INSTALLING AN SES DRIVER 63 4 Browse to Computer and a Double click the My Passport drive b Double click the Extras folder c Select WD SES Device Driver d Click Next 5 When the installation comp...

Page 69: ...ou physically connect the drive as shown in Figure 3 on page 5 or use the Windows 7 Computer Management utility to install the SES driver 1 Open All Programs and click Computer Manage 2 Under Computer...

Page 70: ...SES DRIVER 65 3 Click Browse my computer for driver software 4 Browse to Computer double click the My Passport drive double click the Extras folder and select WD SES Device Driver 5 Click Next 6 When...

Page 71: ...r more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different f...

Page 72: ...ven an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be ship...

Page 73: ...implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including...

Page 74: ...b displays 17 Converting drive format 55 Creating a password 34 D Disconnecting the drive 42 Disk image downloading and restoring 49 54 Drive content gauge Backup tab displays 17 content gauge Home ta...

Page 75: ...Retrieve tab displays Backed Up Volumes selection box 20 Browse button 20 Change retrieve folder box 20 description 19 functional overview 11 Retrieve destination option buttons 21 Retrieve files opti...

Page 76: ...MANUAL INDEX 71 cable 2 drive interface 4 W Warranty 67 WD service 67 SmartWare icon 41 Store link 24 Y Your computer content gauge Backup tab displays 17 content gauge Home tab displays 15 icon Home...

Page 77: ...ghts of WD WD reserves the right to change specifications at any time without notice Western Digital WD the WD logo My Book and My Passport are registered trademarks and My Passport Essential WD Smart...