Western Digital Sentinel DS5100, Administrator And Maintenance Manual

Page 1: ...WD Sentinel DS5100 DS6100 Ultra compact Storage Plus Server Administrator and Maintenance Guide...

Page 2: ...e knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product on the Registration page on the user interface or online at http register...

Page 3: ...Columbia 009 80021102110 France 00 80021102110 Grenada 00 80021102110 Germany 00 80021102110 Panama 00 80021102110 Greece 00 80021102110 Peru 00 80021102110 Hungary 00 80021102110 Uruguay 00 80021102...

Page 4: ...to Find Help 12 3 Connecting the Server and Getting Started 14 User Roles and Responsibilities 14 How the WD Sentinel Fits into Your Office 15 Connecting the WD Sentinel Server to Your Network 16 Sett...

Page 5: ...Folders Remotely 57 Backing up Windows PC 58 Backing up with Time Machine Mac 62 Recovering Restoring Windows PC 65 Recovering Restoring Mac 67 Backing up your WD Sentinel Server 68 Recovering a WD Se...

Page 6: ...79 Hardware Replacement Procedures 79 Before You Begin 79 Replacing a Hard Drive 80 Replacing a Server Fan 82 Removing the Unit Cover 84 Replacing the SODIMM Memory Module 85 Adding a Boot Drive 87 WD...

Page 7: ...type of power available consult your dealer or local power company Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord Never push objects of...

Page 8: ...Your WD product information is found on the label on the bottom of the device Serial Number Model Number Purchase Date System and Software Notes About This Guide This Administrator and Maintenance Gui...

Page 9: ...integrated iSCSI SAN NAS and server based backup technology Designed to be plug and play the WD Sentinel DS5100 DS6100 includes pre installed hard drives an operating system and all of the necessary s...

Page 10: ...powerful and flexible solution that helps protect your business data while allowing you to access the information you need from virtually anywhere with almost any device It provides easier setup insta...

Page 11: ...D Sentinel DS5100 DS6100 offers various storage capacities so you can choose the capacity option that s right for your business It is also designed to be user serviceable with the ability to buy 2 TB...

Page 12: ...compact Storage Plus Server 1 RJ 45 Ethernet cable 1 1 8 meter power adaptor with cord WD Sentinel DS5100 2 1 8 meter power adaptors with cords WD Sentinel DS6100 2 door lock keys Basic Installation G...

Page 13: ...rt wd com and see Knowledge Base Answer ID 1048 Requirement Description Client Operating System Backup Compatibility for Connector Software Windows 8 Basic x86 and x64 Pro x86 and x64 Enterprise x86 a...

Page 14: ...D Sentinel DS6100 Xeon E3 1265Lv2 Quad Core Memory WD Sentinel DS5100 2 4 GBytes SODIMM DDR3 1600 WD Sentinel DS6100 2 8 GBytes SODIMM DDR3 1600 Drive bays 4 3 5 inch hard drive bays Hot swap capable...

Page 15: ...tate 2 Ethernet Port LEDs Flashing green indicates activity Solid amber indicates that there is a link connection Black indicates inactive state 4 Drive Tray LEDs Flashing blue or solid blue indicates...

Page 16: ...RODUCT OVERVIEW 10 WD SENTINEL DS5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE Product Views Front View Power button Drive Door Lock LCD Display Scroll buttons Status LEDs Power Status LED Drive Doo...

Page 17: ...00 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE Back View Kensington Security Slot VGA port USB 3 0 ports Gigabit Ethernet ports 1 2 Recovery button External DC In Power port USB 2 0 ports System Fan Gi...

Page 18: ...ot that supports a standard Kensington security cable Visit http www kensington com for more information LED Color State Description Power LED Black Off WD Sentinel server is currently inactive Blue S...

Page 19: ...t http products wd com WDSentinel DS5100 or http products wd com WDSentinel DS6100 helps you install the WD Sentinel server WD Online Help Specific descriptions and instructions accessed on WD specifi...

Page 20: ...have up to 25 user accounts on your WD Sentinel server These can be Internal Users The internal users are typically the employees including the Administrator in your office working locally or occasio...

Page 21: ...Manages WD Sentinel server settings resolves any alerts and monitors server performance Sets up Remote Web Access Manages updates Creates and manages iSCSI targets Launchpad Task Examples Accesses dat...

Page 22: ...server 3 Using the provided ethernet cable connect the WD Sentinel server either ethernet port 1 or 2 to a DHCP enabled LAN 4 Using the provided AC adaptor connect the WD Sentinel server to an electr...

Page 23: ...alization settings or select the correct values from the drop down lists then click Next 3 Read the Microsoft and Western Digital license agreements then click I accept The installation begins Once th...

Page 24: ...ime screen Update the date and time then click OK Click OK then click Next 6 Enter your Company information for your device then click Next a Enter your company name You can type up to 254 characters...

Page 25: ...nistrator account name This name can contain up to 19 characters cannot be the same as the server name or the pre defined user names such as administrator or guest b Enter and confirm a password must...

Page 26: ...ow you d like your device to install system updates 9 Click Configure 10 Review the information on the Configuration Completed screen then click Close Windows Server 2012 R2 is now installed Important...

Page 27: ...in progress on the WD Sentinel server Note Check for active backups on the Dashboard s Devices tab The screen displays backups in progress Once the Connector software is installed set up an automated...

Page 28: ...and accept the license terms checkbox 5 Click Next Installation begins The progress bar identifies where you are in the installation process The installation process may take 30 minutes or more to com...

Page 29: ...p servername local connect Example http myserver local connect servername is the name you gave your server in Connecting the WD Sentinel Server to Your Network on page 16 2 Click Download software for...

Page 30: ...e you gave your server in Connecting the WD Sentinel Server to Your Network on page 16 then click Continue Example companyserver The software checks to ensure that your Mac meets the required prerequi...

Page 31: ...all Guide to initialize the WD Sentinel server and have connected at least one computer to the server To review the setup steps See Connecting the Server and Getting Started on page 14 of this manual...

Page 32: ...NISTRATOR AND MAINTENANCE GUIDE 1 On the Dashboard Sign in page enter the Administrator account name and password created during setup and click the right arrow The Dashboard Home page displays Naviga...

Page 33: ...Sentinel server 1 Open the WD Sentinel Dashboard See Accessing the Dashboard on page 25 2 Click Users on the Navigation menu 3 Select Add a user account in the Users Tasks section of the Task Pane Ta...

Page 34: ...5 Click Next 6 Select the access levels for the user account from the pull down menu Read Only Allows the user to only read the information in the associated files Read Write Allows the user to creat...

Page 35: ...gement and maintenance tasks you use to control how your server behaves on your network who can access it what information can be stored and retrieved how it is organized protected and made available...

Page 36: ...s Pane The center pane displays the various tasks that can be performed to enhance the properties of the WD Sentinel server This list of task and information changes depending on the category selected...

Page 37: ...sign user access privileges to shared folders and server resources View remote connection status For detailed instructions on performing any of these tasks consult Microsoft Online Help Managing Devic...

Page 38: ...tab allows you to view and manage the properties of the server folders This page also includes tasks to open and add server folders Note If you have data files saved on the C drive your boot drive See...

Page 39: ...s and using Microsoft Pinpoint consult Microsoft Online Help Monitoring System Health and Alerts The Monitor page of the Dashboard includes tasks that help you view and manage the WD Sentinel server s...

Page 40: ...server to remains operational over the network System Temperature System The temperature within the server enclosure CPU The status temperature and status description for the CPU The status may be Nor...

Page 41: ...atus of the warning and critical alerts for WD Sentinel server The audible alerts may be On Off Action Click Configure to set Audible Alerts See Set audible alerts on page 36 Internal Storage Displays...

Page 42: ...anced tasks pane The Resource Monitor allow you to see and control how your system resources such as the CPU memory disk and network are being used by processes and services To access the Windows Reso...

Page 43: ...inel server See Automatic Updates of WD Software on page 38 Manual Updates of WD Software To check for software updates and update the software 1 Click the Software Updates tab 2 You have two options...

Page 44: ...and time you want the WD Sentinel server to check for updates every week and if an update is available install it Example every Sunday at 3 00 AM 3 Click Apply Updating Microsoft Software You can upda...

Page 45: ...folders and files that you have permission for on the server as well as on your networked computer Enabling Anywhere Access Use the following steps to enable Anywhere Access on the Settings page Anyw...

Page 46: ...ht click the red button in the lower left corner of the page and select Shut down 3 To restart right click the arrow and select Restart 4 When the confirmation message appears click Yes Note You can a...

Page 47: ...Alert is posted if you have set it up to do so See Monitoring System Health and Alerts on page 33 To recover from a failed drive simply replace the drive the one with the red LED over the drive with a...

Page 48: ...provisioning of available disk space The spaces are organized within a storage pool i e a collection of physical disks that can span multiple disks of different sizes performance or technology USB SA...

Page 49: ...y in the storage pools RAID Redundant Array of Independent Disks RAID lets you store the same data in different places on multiple hard drives providing necessary redundancy greater performance and da...

Page 50: ...UIDE 4 Enter the size resiliency type and size of your new storage space then click Create Storage Space Your storage space is created Setting Up RAID Storage 1 On the WD RAID Storage Utility screen i...

Page 51: ...UIDE 3 On the Create Options pull down menu select a RAID option It is a best practice to select RAID 5 for your WD Sentinel server storage 4 Click Submit 5 Click OK Your RAID storage is created Now l...

Page 52: ...8 On the Disk Management screen right click your initialized disk Disk 1 then select New Simple Volume 9 Follow the steps outlined in the New Simple Volume Wizard 10 Once the volume is created click...

Page 53: ...the WD Sentinel server You can share this data on your USB drive with other users connected to the server by using the Dashboard which treats the USB drive as a share You can set user privileges just...

Page 54: ...Moving a Server Folder It is a best practice to move any folders you may have on your server boot drive C to your shared data drives Use the following steps to move a folder on your server to another...

Page 55: ...that contains a shared folder a hard drive that is located under Device with Removable Storage a sub folder of a shared folder Before you move a folder ensure that You ve backed up your device See Ba...

Page 56: ...tinel server Using the Launchpad Internal Users After you the Administrator use the Dashboard to set up users with a user name password and permissions they can access the Launchpad Sign in page using...

Page 57: ...lists four tasks that authorized users can perform Backup Remote Web Access Shared Folders and Dashboard Note The Dashboard option is only useful to a user with Administrative privileges and knowledge...

Page 58: ...ng Double click the Launchpad icon on your Mac Toolbar Select Finder Applications Windows Server Launchpad Once you ve accessed the LaunchPad Sign In screen use the following steps to sign in and use...

Page 59: ...n page 58 Back up your Mac to the WD Sentinel Server using Time Machine Click Backup Continue to Backing up with Time Machine Mac on page 62 Use Remote Web Access Enable remote web access for users wi...

Page 60: ...ter signing in Mac 1 Sign in to the Launchpad 2 Click the menu arrow at the top right and select Settings from the drop down menu 3 Clear the Automatically run Windows Server Launchpad when I log in c...

Page 61: ...Drag and drop Launchpad into the Trash icon 5 Click Library Preferences Drag and drop com microsoft launchpad plist into the Trash icon 6 Right click the Trash icon and select Empty Trash If your ope...

Page 62: ...to open it then click the file you want to access Your access as a general user depends on the permissions assigned to you by the Administrator Launchpad Mac 1 On the Launchpad click Shared Folders 2...

Page 63: ...u must use Internet Explorer 8 or higher to access a PC using the Remote Web Access feature See Specific Problems and Corrective Actions on page 71 Logging In 1 On the Launchpad click Remote Web Acces...

Page 64: ...iles upload new files or delete files from the folder Note Only the folders for which the user has permissions are displayed under Shared Folders on Remote Web Access Links Displays useful links to Mi...

Page 65: ...TENANCE GUIDE Scheduling Automatic Backups Dashboard only To set a schedule for future backups 1 Access the Dashboard 2 Click the Devices icon on the navigation bar to display a list of computers and...

Page 66: ...100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE 4 Select Back up all of my files and folders Recommended 5 Review the backup information to ensure that it is correct then click Save changes The selecte...

Page 67: ...it back to sleep You may start a manual backup either through the Launchpad on the computer being backed up or through the Dashboard Backup Using the Launchpad Note For information on accessing the La...

Page 68: ...e Mac For Mac users Time Machine allows you to backup data to your WD Sentinel server Time Machine automatically backs up your entire Mac including system files applications accounts preferences email...

Page 69: ...n Time Machine Click the Time Machine icon in the Dock Click the Apple menu System Preferences and select Time Machine Click Go Applications and select Time Machine 2 If this is your first time creati...

Page 70: ...ferences screen returns 10 To start automatic backups move the slider to ON Time Machine begins backing up your files The first backup may take some time but subsequent backups are faster because Time...

Page 71: ...Restore a Computer Restores all data and settings of a Windows PC computer or a storage device connected to the WD Sentinel server Recover File Folders Recovers individual files or folders Note For in...

Page 72: ...ck Next 5 Select the information you d like to restore from the list provided then click Next 6 Select a location for your restored backup You can accept the location provided in the field or click Br...

Page 73: ...Close to close the Restore Files or Folders screen Recovering Restoring Mac Time Machine allows you to restore files versions of files or your entire system For additional information on recovering or...

Page 74: ...1 From your WD Sentinel server desktop move your mouse to the right corner of the screen 2 On the Charms bar select Settings 3 Click Power 4 Hold down the Shift key on your keyboard then click Restart...

Page 75: ...date Set up Automatic Alert Notification for real time notifications of any problems with the WD Sentinel server Set up Remote Web Access using Ports 443 and Port 80 If your router or IP provider bloc...

Page 76: ...s feature enables collaboration on files and data not only among your employees but also with your clients and vendors As a best practice create a unique user account for each client and vendor you wa...

Page 77: ...D Sentinel server and provides possible solutions LEDs do not light up 1 Make sure the power cord is connected correctly 2 Make sure that the wall outlet has power Test it by plugging in another devic...

Page 78: ...Map Network Drive 2 From the Drive drop down list choose the letter that you want the WD Sentinel server to have in Computer 3 Click Browse to find the folder that you want to map or type the path to...

Page 79: ...IOS BIOS Repaired Reboot Required Your system is currently running on the secondary BIOS A reboot is required to attempt a repair of your BIOS Your system is running on the secondary BIOS An attempt w...

Page 80: ...the system This includes the boot drive s and the data drives Drive Failed One of the data drives failed Your data drives are currently running in RAID protection mode Replace the failed drive Access...

Page 81: ...Click Monitor on the navigation bar Check the Power Adapter area to review the status of your power supply Obtain and install a comparable power supply Reboot Required The system requires a reboot Sa...

Page 82: ...l interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio o...

Page 83: ...which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your...

Page 84: ...ied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special dam...

Page 85: ...e Removing the Unit Cover Replacing the SODIMM Memory Module Adding a Boot Drive This chapter provides the steps necessary to replace the following components designed for replacement for the WD Senti...

Page 86: ...D Sentinel server can remain powered on while you replace the drive Once you replace the drive the WD Sentinel server automatically reconfigures the RAID See Find compatible hard drives on page 35 Wha...

Page 87: ...bay making sure that it is properly seated and is facing the correct direction Figure 3 Replace hard drive 6 Using some force snap the drive handle shut 7 Close and lock the door on the front of the s...

Page 88: ...replacement To shut down your WD Sentinel server follow the steps outline in Shutting Down and Rebooting the Server on page 40 What you ll Need Phillips screwdriver Replacement server fan Replacing a...

Page 89: ...of the fan is correct and that the fan interface connector is connected 7 Replace and tighten the four 4 Fan Plate mounting screws 8 Do not over tighten the mounting screws 9 Reconnect all of the cab...

Page 90: ...the Server on page 40 What you ll Need Phillips screwdriver Removing the Unit Cover 1 Before getting started shut down the server and disconnect all external connections 2 Place the unit on a clean an...

Page 91: ...nt SODIMM Memory module Replacing a SODIMM Memory Module 1 Shut down the server 2 Disconnect all external connections 3 Follow the steps outlined in Removing the Unit Cover on page 84 4 On the top of...

Page 92: ...ded or updated replace the PCBA back on the WD Sentinel device ensuring that the cables are again attached to the assembly 9 Replace and tighten the six 6 screws holding the PCBA in place Note Do not...

Page 93: ...server follow the steps outline in Shutting Down and Rebooting the Server on page 40 What you ll Need Phillips screwdriver Flat head screwdriver Boot Drive kit Adding a Boot Drive 1 Prepare your boot...

Page 94: ...5100 DS6100 ADMINISTRATOR AND MAINTENANCE GUIDE 8 Replace the unit cover and replace and tighten the five 5 exterior screws Note Do not over tighten the exterior screws 9 Connect all external connecti...

Page 95: ...hboard Home page by clicking Setting up your drives in the Task pane and Selecting RAID from the Set Up your Drives wizard Once your drives have been setup for RAID storage you can access the utility...

Page 96: ...ty to view or modify the properties of the device selected in the Storage Management pane Operation Roll over the Operation tab to view a menu of operations that can be performed on the device selecte...

Page 97: ...alization begins To Pause Initialization On the WD Raid Storage Utility Home screen in the Storage Management pane select the Virtual Disk Hover over the Operation tab and select Pause Background Init...

Page 98: ...iguration 1 On the WD Raid Storage Utility Home screen in the Storage Management pane select the Virtual Disk where the drive s you d like to migrate reside 2 Hover over the Operation tab and select M...

Page 99: ...then click Submit Migration begins Consistency Check Use the following steps to perform a consistency check on your server disks 1 On the WD Raid Storage Utility Home screen in the Storage Management...

Page 100: ...ck begins Deleting Virtual Drive Use the following steps to delete your virtual drives 1 On the WD Raid Storage Utility Home screen in the Storage Management pane select the Virtual Disk you d like to...

Page 101: ...GUIDE 2 Hover over the Operation tab and select Delete from the menu 3 Read the Warning then click OK 4 Read the message then click OK Your virtual drive s are deleted 5 Read the message concerning p...

Page 102: ...the information identified below and keep this checklist in a safe location for future reference WD Sentinel DS5100 DS6100 Server Name __________________________________ WD Sentinel DS5100 DS6100 IP A...

Page 103: ...g down 70 using efficiently 69 Boot Drive adding 87 C China RoHS 77 compliance 76 regulatory 76 safety 76 computers connecting 25 Remote Web Access 57 computers and backups managing 31 Computers and B...

Page 104: ...er settings 38 managing the Launchpad 53 manual updates WD 37 Microsoft software updating 38 Migration 92 Monitor icon 33 monitoring add ins 33 monitoring system health 33 Moving a server folder 48 N...

Page 105: ...ystem health 33 monitoring 33 system temperature 34 T tabs Home page 30 Updating Software 37 tasks Health 34 technical specifications 8 Technical Support contacts list iii temperature 34 Time Machine...

Page 106: ...n your office 15 package contents 6 rebooting 40 setting up 17 shutting down 40 using locally and remotely 15 WD Service 77 WD software automatic updates 38 manual updates 37 updating 37 Windows PC ba...

Page 107: ...ht to change specifications at any time without notice Western Digital WD and the WD logo are registered trademarks of Western Digital Technologies Inc in the U S and other countries WD Sentinel and W...